Sugar Ridge Antigua

Chris Hannant

Enjoyed my stay here but can't really support the "luxury hotel" categorization. Good: Rooms are decent size, gym is well equipped. Sunsets at Carmichael's are wonderful. Staff are polite and attentive. Bad: The two pools are rather small and the food at the restaurant is mediocre. I would have regretted an all inclusive here.

Laura Hunt

It has beautiful views and some members of the staff are absolutely wonderful. Unfortunately, everything is ridiculously expensive, they charge 23% in taxes for everything. An extra 13% to guests of the resort... A shuttle to and from the airport is $90. One would think shuttle service would be provided but no. Do NOT do all inclusive here because the food is just not that good. Take a short walk down to Miracles for dinner, you wont regret it! Now the fashion show was a blast and the woman that runs the gift shop is a gem! The private pool is wonderful! I have not yet seen any guests in the big pool.

coolfooly

Sugar Ridge was wonderful. The staff was helpful and the room was clean. It’s on a mountain side so be ready for stairs. I’d say the all inclusive probably isn’t worth it but the breakfast plan is. You can easily walk to jolly beach or crows nest beach / bar from here and there are several restaurants within walking distance. If you get a room with a plunge pool make sure it’s in the lower numbers as the higher numbers don’t have good enough sun exposure to warm the pools. I will say they make really great french fries.

Ms. Inspiration

Absolutely beautiful resort with all the amenities you could ever want or need including a full gym (there are daily hikes into town). The view of the mountainside, the Caribbean sea + the spa, courteous staff & divine rooms is all simply amazing. There is also a very nice upscale restaurant if that is what you want & there are daily trips to the beach. It is Quiet, Serene, Peaceful, Beautiful but yet there are so many things to do if you so choose. A++++

Pris Jim

My partner and I booked this beautiful hotel after seeing the amazing views it provided. We loved how beautiful and clean everything was. The food was spectacular both at Sugar Club and Carmichael's. Very romantic and perfect for us. What lacked was the staff service. From the start, we would ask for minor things (info on nearby places, water bottles at 12am) and we would instantly get little to no help from reception or staff. I booked a spa day for us and the manager was extremely rude. Did not even ask us how our treatment was but was quick to ask another lady (i am hoping it wasn't because she was Caucasian and we aren't). My boyfriend is well off, we comport ourselves with manners anywhere we go but this lack of customer service was very disappointing. The waiters and waitresses were not too friendly. Even the hostess would give us issues when we asked to get a table for dinner, clearly seeing that there were about 10 tables empty. She would give us an excuse saying they were all reserved but when she asked her supervisor, voila! We got a table. We finally suggested to one the restaurant's managers and she agreed with us: she said she's seen the lack of correct service in the hotel. This is considered a luxury hotel and customer service should be top notch. I travel a lot and in many Caribbean islands what sticks with your memory is how wonderful you are treated. Overall, I would not stay here again but Antigua itself is a beautiful island with lots of culture.