The Alantara Sanur

Lauren Smith

I made a last minute booking here due to changing plans however I am so happy we stayed here! The staff, the rooms, the drinks and the breakfast were incredible! Would definitely stay again 🙏

Jan Willem van der Wal

The Alantara has a beautiful pool and a limmitted number of beds along the pool (always a rush in the morning to reserve one). The staff is super friendly and always willing to help. So why were we not too happy with our stay? We booked a suite but it is a joke to call this room a suite. It is very small and clearly not 40 square meter as is stated. Furthermore the location is unfavorable (far from the beach and a grab needs to cross the very busy highway which causes long waiting times). Last but not least. The restaurant is expensive and the prices on the menu do not include 20% tax and service.

Jecil

The pool and gardens are very well maintained. Great and clean room, breakfast was excellent so many choices, and super friendly staff with beautiful smiles.

Mike De Vylder

We stayed at the Alantara Sanur Hotel for 4 days during our Bali tour, and overall, it is a top luxury hotel with excellent amenities. The hotel features a delightful swimming pool, a well-equipped gym, and a beautiful spa. The rooms are spacious and impeccably clean, perhaps the cleanest we encountered in Bali. The hotel aims high with its service, but there are occasional lapses. For example, it can sometimes take a long time to get a drink. If you receive an incorrect order, they are willing to send a replacement, but unexpectedly, you may be charged for it. This issue cost them one star in our rating. Additionally, the breakfast is the same every day, though it is very extensive and offers plenty of choices. It might be the most comprehensive selection we had in Bali. Despite this, the lack of variety led to a slight disappointment. The second star was lost due to the hotel’s capacity issue. They can accommodate more guests than there are poolside spaces. We explored Bali every day, so this wasn’t a major issue for us. However, when we returned to relax by the pool, it was always fully occupied since many guests stayed at the hotel pool all day. This shortage of seating is unfortunate. Despite these drawbacks, the overall experience at Alantara Sanur was enjoyable, thanks to its luxurious facilities and cleanliness. With a few improvements, it could easily become a top-tier destination.

nino putranto

We did call the hotel and asked for the pool service, just want to make sure if it’s available for public and they said: yes, it’s available as long as we order food from their restaurant. We drove, 6 of us, along the way from Kerobokan to Sanur. As soon as we arrived, we mesmerized by the place because it’s beautiful and tranquil. However, when we asked the front office regarding the pool the just rejected us. They said the pool package is no longer available. But when we asked once more, they said it’s ok to dip in their pool as long as we order the food. So we led to the pool by the staff. When we get there, they told us to wait because they got to make sure once again. We waited for like 20 min and they said: we’re not available to use the pool but able to order the food from the restaurant. We’re highly understand that you have your own regulation for the pool, but please make things clear first before you tell this to the customer. Also driving from Kerobokan to Sanur is definitely no joke. Hope to revisit with the better service.