The Canvas Hotel Dubai - MGallery Hotel Collection

Sanjay Agarwal

Thank you so much for this wonderful stay here. We had an amazing time Chef mohit and the team was very friendly and helpful with baby meals and were always welcoming. Also, the breakfast was very delicious throughout. The room service team and house keeping team are always on the toes to serve. The hotel is just amazing. We enjoyed our stay. Thank you so much.

Maria Khristine Concepcion

We recently stayed at this hotel (Junior Suite with 1 king size bed) for our anniversary, and unfortunately, it was not a pleasant experience. We arrived late and didn't thoroughly check the room until after settling in. The Next day after having breakfast, We noticed the rack in the bathroom had visible rust, which was not only unappealing but also unsanitary and the washroom was not properly cleaned there were stains in the shower. The sofa in the room had a strong smell of sweat, and even the throw pillow that was placed on our bed. For the price we paid, We expected a much higher standard of cleanliness and maintenance.

aggroibz

I do not recommend this hotel at all. If you are Indian, this hotel might be perfect for you. Rooftop nightclub: It is impossible to sleep at night because the Indian music they play on the rooftop is at an absurdly high volume. We could hear it from the 4th floor even though the nightclub is on the 7th. We went up to the rooftop; there were only 10 people there, but the music sounded as if we were at a nightclub in Ibiza. I don’t know how the neighbors in the area don’t complain... the music starts at 11:00 PM and goes on until 4:30 in the morning!!! Any other hotel would have had the decency to lower the music for their guests after midnight, but clearly, they have no respect for their guests here. The next day we went to reception to complain—many apologies, but nothing changed. The next night was the same story. We booked four rooms, and in every single one of them, they hadn’t managed to provide the correct number of towels based on the number of guests. In other rooms, hand towels were missing by the sink. Isn’t there a housekeeping supervisor to check on these things? The food, supposedly being from a 5-star hotel, was terrible. The juices weren’t natural juices; they were just water with additives. The breakfast wasn’t the international-style breakfast we’re accustomed to (or what you would expect in a European 5-star hotel). This is likely because the entire hotel (except for us) was filled with Indian guests, and all the food was focused on catering to that. No offense to anyone, but the food was inedible. Room cleanliness was awful! The rooms smelled of dampness, there was dust and dirt everywhere, and the minibar wasn’t restocked. I’m sharing my experience and I don’t intend to offend anyone, but I would not return to this hotel, not even if it were free.

Louise Balinya

The staff are amazing and very friendly, polite, hospitable and kind. The pillows and bed very comfortable. Room service is great and you are attended to very promptly. Service was great. However my room had the most worn-out chairs in Dubai i guess with the most uncomfortable feel that you would not want to use it again. The bath and shower room could have seen more attention given to them. I never used the bath because it was visibly dirty.

Kailash Kalekar

Our stay at Hotel was very much relaxing and enjoying, clean rooms ,breakfast need good choice for veg not much options available. But rest all is just fantastic. They also gave us a Anniversary cake complimentary when they came to know about our 25 Anniversary .All staff are very polite and helpful