The Dubai EDITION

Pegah Alavi

We came for a 5 star experience but left with a 7 star experience! Carla is hands down the best in guest relations and made our stay impeccable! She is professional, sweet and very attentive. A great communicator and obvious she enjoys her job. The housekeeping team was also extremely nice, fast in their service and exceptional. We had the pleasure of meeting Ragu a few times with our in room needs and he was professional, timely and very nice! Overall one of the best hotel experiences and will definitely come back for our next Dubai trip. Until next time, thank you💜!

Ghada Saifi

I absolutely loved staying at the Edition Hotel Dubai. The staff is so friendly and welcoming at all times. I must also highlight the outstanding hospitality of the Assistant Manager, Joelle, of the Duomo Restaurant that is located in the lobby. From the first breakfast we had in the restaurant, she was incredibly warm, welcoming, and truly went above and beyond to make our dining experience special. Her friendliness and professionalism created such a pleasant atmosphere, making us feel valued and well taken care of. It’s rare to find someone who combines genuine warmth with impeccable service, and Joelle does it effortlessly. She made sure everything was perfect, checked in on us with a kind smile. Duomo is indeed a stunning restaurant with a fantastic ambiance, especially at night, and delicious cuisine, but the service is what makes it truly exceptional. Thank you, Joelle and the rest of the staff for making our experience so wonderful! I highly recommend this restaurant and look forward to dining there again. I would like to add that the waiters, Tins and Rohit, stationed in the outside garden have made our breakfast time that much more special by always smiling and asking us continuously for anything we needed. Their professionalism and welcoming attitude which comes from the heart definitely deserves high commendation and great recognition. Thank you Tins and Rohit. I encourage people to try having breakfast in the outside garden to experience these lovely guys firsthand. I would like to also add that I am truly impressed by the housekeeping team’s kindness and attention to detail. They maintained our room impeccably, ensuring every corner was spotless and refreshed daily. More than just their efficiency, we appreciated their warm and cordial demeanor, always greeting us with a smile and making sure we had everything we needed. Their dedication to guest comfort did not go unnoticed, and it added a special touch to our stay. I highly recommend The Edition for its outstanding service, and I sincerely thank the housekeeping team for their hard work and hospitality, especially Nimesh, Saqib, Archara. The afternoon housekeeping team, MD: Jaamal Miah, Abdull Toha, Eman Ahahed and Uehenna, also deserve a big thank you and recognition for their outstanding service during our stay. They continued to check on us every single day during our stay despite the fact that I told them there was no need to make up the room in the afternoon. They continued to come by the room and check if we needed water, new towels or anything else. Thank you guys for your great service. You deserve the best always for your work that is performed from the heart. I should also add that Mariel, the breakfast waitress was so professional and welcoming every morning at breakfast, and always serving us ginger tea with a beautiful smile. Thank you Mariel for the wonderful service. You definitely deserve to be recognized.

Jamal Odeh

One of the worst hotel experiences I’ve had in years. From a painfully slow, disorganized check in process to staff who were both rude and dishonest, my stay was fraught with issues from the very start. Our group booking for eight rooms (four of which were suites) quickly turned into a logistical nightmare. I conducted a full debrief with the hotel manager, who assured me that my guests would be taken care of. Unfortunately, they weren't; although they claimed to have noted all our requests, nothing was actually done. My guests were so dissatisfied with the treatment they received that many insisted on changing hotels. During my visit, I sent clothes for pressing, only to have them lost despite my repeated follow ups and I was given conflicting, misleading information about their whereabouts. In another incident, one of my personal items was broken in the bathroom. The hotel staff claimed it couldn’t be found at the mall, yet I later discovered it available online. I cannot recommend The Edition Hotel based on this experience. The lack of professionalism and accountability here is deeply disappointing, and I urge prospective guests to consider these issues carefully before booking.

Faisal Al-Dossary

I recently had the pleasure of stying at The Edition Hotel in Dubai, it will be always my first choice in Dubai and highly recommended for the friends and family, it was an amazing experience! From the moment I arrived, the service was exceptional. Sherif, the hotel manager, and Arcahana went above and beyond to ensure my stay was perfect. The experience starting even from the valet service was prompt, and my room was spacious, clean, and incredibly comfortable perfect for relaxation. I felt relaxed throughout my stay, thanks to the meticulous housekeeping and attention to detail. The hotel’s location is another plus; it's just a short walk to the Dubai Mall, making it convenient for shopping and dining.

Kam

Super convenient location located down the street from Dubai mall. My family and I chose this hotel because there is one of the same that’s located in Tampa Florida. The price of this hotel was fairly affordable and provides easy access to Ubers and taxis that are catered throughout the city. The gym is very spacious and large, and the spa or massage room is located right next-door as well. The beds were very spacious. The Wi-Fi was very fast and we didn’t have any problems with the room.