The Island Hotel

Natalie A

I recently stayed at The Island Hotel in Crete. While the hotel itself is lovely, with well-maintained grounds and a relaxing atmosphere, there were some disappointing aspects of my stay that left a sour taste. The food, though plentiful, was quite repetitive and lacked flavour, which made dining less enjoyable as the days went on. Unfortunately, the biggest letdown was the dishonesty of the staff. Upon checkout, I accidentally left my jacket on the bed in my hotel room. I realised this while still on the resort, just as my taxi arrived. I immediately informed reception, but the receptionist made only a brief call—without much effort—and told me it wasn’t there. She could see I was panicked about leaving without my jacket, but simply dismissed it. Given how quickly she dismissed it, I found this hard to believe. Earlier in the week, another guest was visibly distressed as her phone had gone missing from her room, which now makes me wonder if there’s a bigger issue here. The lack of care from the staff left a very stale end to my holiday. To make matters worse, when I emailed the hotel upon returning home, they simply ignored my message. A hotel can have great facilities, but if trust is broken, it’s hard to recommend. Sadly, I wouldn’t return.

Esmee G

Truly great hotel! Beautiful, neat, clean. Nice and friendly staff. We have half-board ourselves, so only breakfast. Unfortunately, at the time of writing, 2 of the 3 restaurants are closed and you can only use the evening buffet. That is a pity, but also understandable as we are a bit later in the holiday season. On the other hand, it is great to be by the pool, as it is not so crowded and you always have a spot/sun bed by the pool. These too are very clean, well maintained and really beautiful. You can choose from 3 pools and a "jacuzzi", which is not really a jacuzzi, but lovely to sit in/at. We also had a room upgrade on arrival. We went from a room with garden view, to a room with semi sea view. If I would have paid for sea view, I would have thought it a waste of my money. Anyway, we didn't pay for it :) Alrighty; it’s a very nice hotel with plenty of options for activities nearby, great restaurants and good food. The breakfast buffet is pretty standard, but everything is very fresh and delicious! There is something for everyone. In short, we are extremely happy with our choice of this beautiful hotel!

Rick Martens

We had a great time at The Island hotel. Wonderful location. Good food and lots to do and visit in the area. Staff works really hard here! We especially loved the lady at the mini market who was super nice and really took care of all the cats in the resort.

Charmaine Kwan

This is a huge resort hotel with abundant of rooms. It is by the sea which is beautiful scene. Foods at the restaurant are buffet style and quite standard. As my room was mext to the garden, there were a few bugs and mosquitoes in my room, but nothing I cannot handle. Amenities are there with gym and many pools, even a mini mart. Around the area there are some good restaurants and the beautiful oceanic views

Thomas Chow

Beautiful resort. Everything is very clean, from daily room clean ups, to the pool. Staff is very friendly. The Breakfast is amazing. Boho style. Mini markt on the facility. Affordable. Pool beds are nice. Reccomend! improvements: - The “beach” is very small and the sea is to wild, so al lot of red flag: no entry. And its not really a beach… just sand. And you need to pay for the beds. - The area around here is not much to do, you need to rent a car. - No diming light in the room… So no cozy light before bed 5/5 tho!