The Westin Maldives Miriandhoo Resort

Tim Chi

Amenities and landscape are excellent! What a horrible customer service experience! There was a warm welcome but staff in every department were begging for tips anywhere. F&B staff became rude once they identified tips were insufficient. Bell service staff would stare at you once your baggage arrived in the room. They took the tips for granted. The hotel outsourced a bunch of shops. Bear in mind, they would charge you substantially on purpose if you do not pay attention to the billing. We rented a kayak for 2 hours from the water sports store . They claimed we passed kayaking activities in restricted areas. In fact, we did not. The water sports store owner drove a Jet ski to come by and warned us. Once we finished our kayaking activities and returned the kayak, they intended to charge us 45 USD for a rescue fee. What a scam business!! Don't go snorkeling and fishing with them. They will charge you 500-1000 per person. We ended up enjoying similar activities for 50 USD per person on an island where local residents resided.

Jasmin Dominique

I had the most extraordinary and unforgettable birthday experience! From the moment I walked through the doors, I was greeted with impeccable service that made me feel like royalty. The atmosphere was enchanting, setting the perfect stage for a remarkable evening. Every dish that graced my table was a work of culinary art, prepared with passion and finesse. The flavors danced on my palate, leaving me in awe of the chef's mastery. The attentive staff anticipated my every need, ensuring that my celebration was nothing short of perfection. It was an exceptional dining experience that surpassed all expectations and created memories I will cherish for a lifetime.

Matthew Jennerich

I want to start by saying I have stayed at a lot of Marriott hotels and resorts over the years and this is the best experience I have ever had at any hotel/resort that I have experienced. The service was above and beyond what I would have expected and it made our experience amazing. The staff took the time to ensure we were taken care of across every aspect of our stay. The following are some of the amazing people that made our stay great. Deepak Sanah Dini Adam Hana Adnan Aiman Tessa The chefs Kay Laurent Adam, who cared for our rooms, did a great job and the room was very clean and serviced in the morning and for turndown in a very timely manner. We never had to wait to access the room and they always managed to coordinate while we were at meals. The food and beverage team was amazing! We have never had such a welcoming experience! The Food and Beverage Manager, Deepak, took the time to check with us at each meal to ensure we were being taken care of. He went way above what we would expect and it made it the best holiday we have ever been on. He even took the time out of his busy schedule to play tennis with the kids, as the hotel tennis pro was off island. Our last night he coordinated a special water side dinner feet from the waters edge. I hope Marriot takes care of Deepak as he is really doing an amazing job! The waiters and waitresses got to know us and what we routinely ordered. Even preparing things once we arrived for breakfast. Sanah, one of our waiters, made our kids a special hot chocolate for breakfast each day. Laurent - the hotel manager was very present and greeted us on arrival and each day at breakfast or dinner The Chefs taught our kids how to make butter chicken one day for lunch, which was a great experience for them. The food was great at the two restaurants we visited (Island Kitchen and The Hawker). Sunset Bar staff were great and the view each night for Happy Hour can’t be beat. Dive shop staff are very nice and the kids instructor, Kay, did a great job teaching them scuba and giving them an awesome experience. I highly recommend this hotel and will definitely return next time I am able to travel to the Maldives.

Niklas F.

The PERFECT Honeymoon When researching potential hotels for our honeymoon in the Maldives, we started creating an Excel Sheet overview and rated 20+ hotels along different categories. The winner for us was The Westin Maldives Miriandhoo Resort. On paper the following points convinced us: Amazing house reef w/ very diverse marine life; Amazing villas & Dive Center on the Island. It was the first time for us to visit the Maldives and since it was our honeymoon (10 days), we had high expectations. To make it short: Our expectations were exceeded in a way that will be hard to describe by words. It was the PERFECT Honeymoon. To dive a little deeper: The Westin fulfills ALL the expectations that one has towards a hotel of that class: AMAZING nature (the house reef is incredible and we spotted sharks, rays and countless fishes), INCREDIBLE FOOD (we had 2-3 horse breakfast every morning and enjoyed the BEST breakfast of our lives including the best breakfast eggs one could wish for) and an extremely Luxurious resort (Amazing villas with incredible details, such as a private pool and open air shower). All of the above mentioned would have made our stay a 10 out of. But there is one more factor that made this stay unforgettable: The kindness, generosity, talent and continuous extra mile of the ENTIRE team. And we really mean the ENTIRE team. Every person that works in this hotel has just one goal: Anticipate your wishes and try to fulfill them before you even know you had this wish. We have never before in our life experienced such a level of hospitality. In the following, we want to thank some people especially, but we always include the entire team: Jorge: Jorge and his entire team work relentlessly to fulfill every culinary dream. The food is outstanding and no matter which requests you have, they will make it possible! Deepak: Deepak and his team work relentlessly to ensure all the logistics of food and beverages. Besides the incredible job the entire team is doing (and ensuring that there is never a lack of anything on the island), I remember sitting at breakfast on our first day, when some sun rays were hitting my eye and Deepak came running to our table to hand me his sunglasses. This is just an example of the outstanding work he and his team is doing. Laurent: Laurent is a phenomenom. While he is wearing a dozen hats at the same time, as he is the hotel manager, he always has time for a little chat and never feels stressed. He does an amazing job to align all the different departments from the hotel to ensure an extremely holistic experience. Sofie: Sofie was the first one to welcome us on the island and to show us around. She made sure that from the beginning every wish we had was fulfilled. Taath: Taath makes sure with his positive attitude that all the employees are happy and have a home away from their home. He enables every other employee to go the extra mile and has some of the most amazing drum skills I have ever seen. Shakyl: Shakyl and his housekeeping team work relentlessly to ensure that every single guest has the best villa experience possible. Never in my life have we experienced such an attention to detail and so much love and kindness from this entire team. Housekeeping falls short in describing what his team is doing. They are artists. Anton: The service level in all of the three restaurants is amazing. One person who really stood out is Anton, as he was fulfilling our wishes before we even knew we had them. Thank you so much! Fikree: Last but not least: Fikree. Fikree is one of the most outstanding people we got to know. He is not only extremely helpful, polite, curious and funny, but he made us feel at home thanks to his incredible kindness and hospitality. He treats every guest with the greatest respect, makes everyone laugh and is always available to solve any issue that a guest might have. Thank you so much for making this stay very special, Fikree Thank you so much to every single person on this island for making this the most special Honeymoon we could have wished for. Niklas & Ana

Gillian Ng

We had our belated honeymoon at The Westin Maldives from 11-15 Nov. it was the most wonderful experience ever. As soon as our sea plane landed, we were warmly greeted by The Westin hospitality. The over water villa is huge, packed with everything we needed, the view of the Indian Ocean is just so amazing. All rooms come with an orange juice press and daily fresh refill of oranges as part of Westin live well, eat well motto. The service we experienced was immaculate. We enjoyed interacting with all their staff, learning a lot about day to day life and experiences of the locals as well as their international team. Special appreciation to Hotel manager Laurent Sung DJI Reynieix and Sous Chef Min Parajuli and their wonderful team. Laurent took the effort to chat with us daily or every time we meet at different parts of the property. Chef Min will always visit us at our table daily to ask for feedback about the food and drinks. When I couldn’t get used to the Diwali dinner, Chef Min specially prepared some dishes to ensure that I don’t go hungry. The team did everything they can to ensure that we truly enjoyed ourselves, were well fed and taken care of. The staff at the dive centre was amazing as well and they took very good care of our well being and safety. Special shout out to Ismail who brought us out to snorkel to see the sea turtles and jet ski tour. He always has our back and will keep a lookout for us throughout the whole trip. We are really blessed to have experienced the Westin Maldives hospitality. The people, the team makes a great difference to the excellence service experience and the team did a fantastic job! Maldives will always have a special place in my heart.