Treehouse Villas Koh Yao ( Koh Yao Noi )

Jan

We are currently spending 8 nights here and are absolutely thrilled! The location is simply unique: nestled in pure nature, surrounded by soothing sounds, especially when it rains, and the voices of the animals - a paradise for anyone who wants to switch off and relax. However, the best part is the staff: incredibly warm, courteous and always with a smile on their faces. You immediately feel welcome and well looked after - a service that is truly unrivalled. We read some of the negative reviews beforehand but cannot confirm them at all. There was no lack of facilities, comfort or hospitality. The price for an absolutely peaceful, harmonious place in nature is a certain seclusion. You should know this in advance and then appreciate it. Our stay so far has been flawless and absolutely marvellous! If there are faster (ultrasonic ;-) ) flights from Germany in the future, we will certainly become regular guests.

Grant McKell

We had an absolutely wonderful time at this resort. The food was exceptional and the staff were always keen to make sure we were happy and well looked after. The resort employs 75% of their staff from the local village. Many are learning English and about the hospitality industry. It's worth keeping this in mind when interacting with the staff and to be patient. Having said that, all staff were very friendly and keen to support and help guests wherever possible. No children in this resort as well, so.was great for adults wanting peace and tranquillity and to enjoy the natural surrounds.

Tanja P

I would love to give 5 stars, but I can’t. The place is absolutely stunning – the beach is beautiful and peaceful, and the treehouse villas are gorgeous, spacious, and well-cleaned. The breakfast was excellent. However, the service is not good (the staff, including the waiters, were very kind, always cheerful, and greeted us warmly – thank you for that. However, when looking at the bigger picture, the overall service was poor) First of all, the hotel-arranged taxi and boat transfers are expensive, but we chose them for the convenience. Unfortunately, when we arrived at the agreed meeting point at the airport, there was no one to greet us. After two phone calls and a 30-minute wait, the driver finally arrived, but we realized we could have saved time and money by simply taking a regular taxi from the airport and using the available boats at the pier. The hotel is located in the forest, so we expected bugs. However, we assumed the hotel would provide something like mosquito spray (as has always been the case in similar hotels we’ve stayed at), but none was available – not even for purchase. I was badly bitten by mosquitoes, which is not ideal given the significant risk of dengue fever. The next day, we had to take the hotel’s shared shuttle (about 800 baht) to go buy mosquito repellent from a store. The food at the hotel was expensive, which wouldn’t have been an issue if the quality matched the price, but sadly, they didn’t. On one occasion, we had to wait really long time just to place a drink order, and when the food finally arrived, it was the wrong dish. The next day, the food was partially undercooked. No one apologized or offered any compensation. Even a small gesture, like a complimentary fruit dessert, could have turned a bad experience into a positive one.. :) The seafood terrace restaurant at the neighboring hotel had better food in my opinion, although it was also expensive. If you enjoy having snacks or light meals in the evening, I recommend bringing your own, as the restaurants close at 10 PM, and no food is available until breakfast (and no stores anywhere near) Everything at the hotel is expensive, and there are extra charges at every turn. Yet the service is lacking – for example, the previous day’s trash was still lying on the beach chairs, and no service was available there if you wanted to order a drink. In our room, a light was broken, and we had to request it be fixed six times. To summarize, the location is breathtakingly beautiful, but the hotel seriously needs to improve its service. At this point, I’d say the location and breakfast deserve 5 stars, but everything else 3 stars

Alexander B.

We will never forget this stay; it was truly amazing. Our highlight was the island-hopping tour, which turned out to be an intimate and unforgettable experience as we were the only couple on the trip. Our guide, Anis, played a significant role in making this journey so special. He was an exceptional guide, offering assistance when needed while also respecting our privacy at the right moments. At no point was he intrusive, allowing us to fully enjoy the serene beauty of the islands and our time together.

Yuliya Y

My favorite place❤️it was too hard to leave the resort, everything was just beautiful and perfect. We stayed in a vila for our honeymoon and also booked a wedding ceremony and we had a fantastic Thai experience! The level of service is absolutely fantastic. Food in the restaurants was great, there were beautiful walk routes around the resort, we also attended a yoga class with a fantastic sea view. The villa itself was so comfortable and beautiful, I didn’t want to leave it at all. I can’t recommend the place enough. The staff will make your every day special.