Wyndham Grand Crete Mirabello Bay

Moshe Ronen

Hotel Review: Mirabello Bay Luxury Resort ⭐⭐⭐½ (3.5/5 stars) Our family of four (2 adults, 2 children) recently spent a weekend at the Mirabello Bay Luxury Resort in a 2-Bedroom Maisonette Villa. The experience was a mix of impressive amenities and some disappointing shortcomings. The resort's strong points are immediately apparent. The waterpark is a standout feature that our children absolutely loved – it's well-designed and offers hours of entertainment. The location on Mirabello Bay is breathtaking, with stunning views and crystal-clear waters that make for perfect beach days. Dining options are plentiful, with multiple restaurants catering to different tastes. The facilities throughout the resort are impressive, offering everything from sports activities to relaxation areas. These amenities definitely elevate the overall experience. However, our stay was significantly impacted by two main issues. The most problematic was the poor sound insulation in our villa. The lack of proper sealing meant we could hear virtually everything from outside – from passing conversations to service vehicles, which disrupted our sleep and peaceful moments. The second concern was the cleanliness standards, which fell short of what you'd expect from a luxury resort. Surfaces weren't thoroughly cleaned, and attention to detail was missing in the housekeeping service. While the 2-bedroom maisonette villa offered ample space for our family, these drawbacks made it difficult to fully enjoy the otherwise excellent resort amenities. Recommended for: Families seeking a resort with great amenities and water activities, but be prepared for potential noise issues and consider requesting extra cleaning services. Value for money: Moderate, given the maintenance issues despite the luxury positioning.

דור

We really enjoyed the hotel! Excellent service and in particular a reception representative named Talia welcomed us and gave us excellent service. The hotel is very big, lots of pools, beautiful sea. We recommend the Italian restaurants and the grill

sylvia brady

Firstly I must praise the Spa, I had two massages over the week (last week) Kyriatos was firm but gentle I came away each time totally chilled! Reading earlier reviews we were ‘expecting’ problems but any issues were resolved very quickly. We would agree with the comments re only some of the reception staff. Not all were engaging unlike the rest of the staff on the site. There was also an element of trying to sell too hard some of the excursions ( commission based maybe?) We were all inclusive and the variety of food on offer was good, though I accept occasionally not as warm/hot as is could have been. The water park was excellent ( particularly for the adults🙂) I suspect during the holiday period it and the rest of the resort could be quite busy. The walk to town was short ( less than about 10 mins) but not advised in the heat of the day, the taxi were all about 7 euro. Plenty of places to shop and eat ( if you want a change from the hotel) the Arc on the top of the hill was truly beautiful in the evening for a drink and/or coffee, full meals were available. The only other down comment on the hotel was in the hotel bar area, only one member of staff was on duty the whole time we were there and for 5 star rating I would have expected waiter/waitress service and not having to queue at the bar, the member of staff did exceedingly well especially as she was very often making up cocktails. This are could also probably do with a make over as the lighting was quite harsh and not particularly welcoming. But we had a very good and relaxing holiday.

David Grun

We stayed at Wyndham Grand Crete Mirabello Bay as a family of five, including two young adults and an 11-year-old girl, and we were absolutely delighted with our experience! The quality of the accommodation was excellent, and the food was fantastic—especially the à la carte Bay Grill, which was a highlight. The service throughout the hotel was top-notch, and we felt well taken care of from start to finish. The new water park, while small, was a great addition and perfect for some fun family time. The gym and spa facilities were also very good, offering something for everyone in our group. A big plus was the proximity to the Pelagos Diving Club, which was a fantastic asset for anyone interested in diving. Agios Nikolaos, a charming little town nearby, was also a lovely place to explore. We took a garden view in the main building which surprisingly had a very nice sea and village view combined. We were initially a bit apprehensive after reading some reviews after booking, but everything exceeded our expectations. It was a wonderful stay, and we’d happily return!

Катя Горлова

The most beautiful hotel for this price! It was a vacation for three of us. Thank you Christina at reception for making us a great upgrade with a sea view! The staff and service are top notch! The bartenders make very tasty cocktails (especially Michael at the bar near the beach). We were never hungry. The territory is incredibly beautiful and well-maintained. Everywhere you look - everywhere is beautiful. But the most important plus is the sea, clean calm, warm, with an easy approach. Went to three a la carte restaurants. Very tasty. Especially the Elia restaurant. From the minuses - the hotel management should hire more people. The staff physically does not have time, although they try their best. It is also worth adding sunbeds, I had to come at 7-7.30 am to take a seat. But it did not spoil the impression of rest. I will recommend this hotel to all my friends