4 Star Dominican Republic Holidays

Alexis Williamson

Spent five nights here in winter 2020 (just before the COVID outbreak). Our room was fine, nothing special. Housekeeping (or other staff members) would let themselves into our room on several occasions without knocking or announcing themselves at all. Restaurant service was mostly abysmal, with over 45 minutes of waiting for any dinner service on our first night. The beach was a bust, because we couldn’t sit in peace for even a moment without some type of saleperson approaching us to try and sell us their wares. Absolutely wouldn’t come here again.

Aneta Grenda

After flying 10hours from France and not knowing what to expect , I can say that I spent an amazing 10 days vacation in Be Live Collection Adults Only Punta Cana with my mother in every way. The hotel is very clean, cozy,and beautifully designed. The rooms are very spacious, clean and have very comfortable beds. The chefs and the staff are very friendly having always a service with a smile. The food was very fresh and tasty with lots of variety . The beach was beautiful and long , great for walks. In addition the General Manager and Nicolas from the VP desk were very attentive to our needs and made us feel like home. I highly recommend this hotel and will definitively come back even if I have to fly another 10hours ! :) Thank you everybody for making our vacation a very memorable one. Best regards, Aneta G.

Melissa Llanquihuen

I stayed in this hotel back in 2017. I had the time of my life. The pool is amazing and they keep you entertained with fun activities during the day. The buffet is great and we specially enjoyed the restaurants we could book for no extra cost. Food available the whole day and nightlife every night. It was great.

Stephanie king

My husband and I stayed at this resort as a last minute booking. The amenities were good but the rooms could have been much better, there are no doors to the shower so water was all over the bathroom floor. I definitely don't consider it a 5 star resort nor is it adults only. The beach was nice but you can not enjoy due to several different people coming up to you trying to sell you things, it became very annoying so we didn't spend much time on the beach at the resort at all. The bartenders at the bar closer to the pool were amazing, the bartenders closer to the lobby not so much. The buffet is pretty good, there are other restaurant options but you have to make a reservation in the mornings for dinner or you will not be able to get in.

Kofi Osae, LL.B, JD

Horrible horrible experience. The workers at the front seemed to look down at us and we're extremely dismissive. Either because of our skin color, our accents, who knows. But very poor customer service. The rooms were disgusting. Food at the buffet was gross. Pools and beaches were gorgeous but that was the only positive. I will never return. This resort is definitely a quick/familiar destination spot for locals but NOT for tourists who are used to higher quality vacations. Every other resort in the area was beautiful!! A shame we didn't spend extra dollars to go elsewhere. Unfortunately, I won't be returning to the DR. A lot of anti-black undertones. Shameful.

Melanie Sinclair

Spent 2 amazing weeks at Vista Sole at the end of March beginning of april 2024. Resort was super easy to navigate clean. Food was great. Loved the size of the resort. Very easy access to everything.Resort grounds very well kept. I definitely didn't base my vacation on others negative reviews. And I'm so very happy I didn't. We went with ZERO expectations. And certainly was way better than expected. I was showing my mom the Resort while we were there and they ended up booking a trip to vista only months later. They also loved it!! Very quite and relaxing. Couldn't have asked for a better time,exactly what we needed. Would definitely return.

Skincare Dealer

Horrible experience. All they care about is money. Staff are rude. No one there speaks good English. Half of them don’t understand it. They’ll charge you extra if you don’t leave your room on time. Even if it’s 10 minutes. There were bugs and insects constantly in my room. The rooms are outdated. There’s better resorts than this one. The only good thing was maybe the beach but otherwise everything about the actual resort was horrible and I wish I never came here. The food was mediocre. Most days the food is super dry and hard to chew. Especially their chicken. Save your money and use it towards a better resort. There’s tons of resorts nearby with the same beautiful beach. Please don’t waste your money here

Penny Cornellier

Beach was absolutely beautiful. Pools, food, service was excellent. Quick 15 minutes from airport. Rooms could use updating, especially beds and bedding. We stayed in swim up rooms. Excellent week. Burgers, pizza, fries, hotdogs and buffet was excellent. Didn't bother with or feel the need for A la carts.

Amanda M

We just returned from a week at Vista Sol and had a wonderful time! Pros: - amazing beach - friendly staff members - pretty good service - great entertainment - overall clean - some of the food is really good (at select restaurants) - great for kids Cons: - some of the rooms are not updated and are definitely showing their age - beds are hard, pillows lumpy - buffet foods repetitive and not all great, but there are some good finds - not all restaurants have bars so you can only choose from beer or wine - a few staff members were not great with customer service Overall, I would definitely return to this resort! It is not anything fancy but we had a wonderful time none the less. 🙂

Angus Bradford

A Slice of Paradise – Highly Recommend Vista Sol Resort! We’ve been traveling for over 20 years, and Vista Sol Resort in Punta Cana is one of the best places we’ve stayed. From the moment we arrived, we were impressed by the friendly and welcoming atmosphere. While many of the staff don’t speak English fluently, everyone goes out of their way to help, and communication is never an issue. The food here is absolutely incredible – so much variety and everything is delicious. We especially loved the Italian and Mexican restaurants, which offered amazing dining experiences. The beach is simply breathtaking – soft white sand, crystal-clear waters, and plenty of space to relax and enjoy the sunshine. Overall, Vista Sol exceeded our expectations. With its beautiful setting, amazing food, and warm hospitality, it’s a destination we’d happily return to. Highly recommend!

Małgorzata Sikorska

I do not recommend this hotel !!! The service in this hotel is hopeless. If you speak English and not Spanish, you will be served second. It happened more than once that the service did not want to serve us in the restaurant and we had to wait a really long time and it is not a problem to leave a tip because every time we left tips and were smiling, despite this, the service made a big problem to serve us. Once during dinner in a Mexican restaurant we were not even served drinks with dinner despite asking three times and reminding that we ordered drinks. The service in the buffet is a complete misunderstanding, during breakfast every day we had no cutlery on the table, we had no water on the table, we had to go after the waiters and ask for cutlery and ask for water for coffee, a really bad experience that I definitely do not recommend. The cleaning service did not do their job exactly, it was always dirty in the room, they never left us fresh water in bottles. Bottled water could only be taken from the cafe and it was not always available there so it was a big problem for us because we had a small child with us who did not drink the water served by the waiters we needed bottled water and very often there was none we simply had to go to the reception to report problems and ask for water. The food was average sometimes dinners were quite tasty but there was a lot of old and not fresh food meat and fish were almost always undercooked so you really had to be careful. My partner and I had food poisoning and friends who came with us also came back with food poisoning and had exactly the same experience with the service as us. We had ants in our room three times after reporting it to the reception a man came and sprayed the room the ants disappeared but the smell in the room stayed for two or three days and it was not comfortable. On the good side of this This is definitely a beautiful beach however you have to have water shoes with you because entering the water is very rocky and dangerous. Another cool thing is the Entertainment and the group that is responsible for it, very nice people, very positive, smiling and a really big plus for this team. We also used various trips, we sailed to the island, sauna, Catalina Island and it was a nice experience. However, despite all this, I would definitely not return to this hotel because of the service and I would definitely choose another hotel.

Lisa Wardell

Very good resort. Always lots of workers cleaning. Beach water was a bit rocky but long beautiful beach. Nice big pool lots going on. Lots of places to eat. Never went hungry. Bar staff were great. And friendly. You might have had to wait a minute for a drink. Remember your on holidays. Great kids area lots for them to do.

Terrell Terrell

I will get straight to the point. My experience wasn’t the best. The service slightly average. Teenager ran the place and no one cared. My friends neighbor played music all night when we signed a paper stating we wouldn’t. It was reported and nothing was done. I cut both my feet on the beach. Will I return probably not. The room was beautiful and the view was nice with the swim up pool.

Marie Mccormack

Very nice beach. All the staff is super nice, patient, kind, and smilly. I never felt i bothered anyone with special requests. The food variety is ok.. get up early to get a long chair. You can see the sunset. Its quiet music wise, but there is animation at different moments and places.

Mark Reed

Over all a soft 4 star. Food was not on par with other DR resorts. Bordered on Cuba quality at times. Smaller resort that was very comfortable and relaxing over all.

Lindsay Rhodes

I deleted my original review as I posted it the day we arrived and was not happy that they gave us the wrong room and left us saying they were sold out (one king bed for two adults and two kids) however we made it work after a very long check in process and a cot and couch pulled together… Bars were busy with students, had to wait in line over 20 minutes most days for a drink so we just got multiple at a time. Ala cart restaurants were great we were able to try all 5. (Oriental, steak, Italian, Mexican & seafood) The pizza and taco stand were one of our favourite things of the trip! Beach was beautiful but could use more servers and more chairs! Also don’t let the bird guy scam you into his $20 each photos when he places the bird on your head without consent 😆 I wish the shows weren’t so late, my daughter loved the Disney show but 930pm is very late. Pools were warm and not overcrowded. Not a ton for kids, the kids club was cute and my 4 year old loved it but my 7 year old got bored at times. He did however enjoy the foam party and jumping castle in the pool a few days. Service staff didn’t seem to care to go above and beyond which was a bit strange to me. Overall a good trip and would recommend to others.

Jaden Azar

Our experience at the Occidental Punta Cana was unmatched. Perfect for college life, amazing service and smiling staff constantly. Any issues with room were met immediately by top management and taken care of as a priority. Everyone was extremely friendly, beaches were crystal blue and white sands, and food was pretty great!

Frances Sosnoski

My daughter and I just returned from a fabulous week at the resort. The service was amazing, the staff treated us like family and the location was prime. The hotel is older but regular maintenance has kept it looking beautiful. Thank you to everyone who worked to make our week wonderful.

felix alberto

if you want to have a nice vacation DONT GO TO THIS HOTEL! The first day we arrived we realized the room wasn't fully cleaned and the bathroom was moldy and had soap scum from the last guest. The second day room was cleaned out but instead of give us new towels they folded the wet ones and put them back on the shelf. They were wet and had a stain that my wife and I realized the day before. The last and final draw was when we lost COLD water in our room.we couldn't shower brush our teeth or flush the toilet. I made several reports to get it fixed and nobody went til the morning that I was leaving which was two days later. We had two days stuck this way and with no shower. I had asked to get a different room and they didn't just made me keep waiting for it to get fixed but they never did until I was literally walking out. I been to several resorts in Punta Cana and other countries and this has been my worse experience of all time. Will never be going back to this hotel again. I asked for some type refund and none was given instead told me that I will receive communication from one of the managers, I still haven't had any communication. There's other things wrong with this hotel like shutting off all the lights at 11:00pm pretty much sending everyone to bed and the list goes on but I'll leave it at that. Don't go there if you want a good vacation.

pdw44

The food was average - the pizza shop was the most appetizing. The rooms were good. Nice size. Lots of decent pools to lounge around in, or a gorgeous beach if you prefer. But the service was out of this world! Esperanza made our kids day the entire week! Not just at the mini disco, but also at the kids club, and every time we saw her around the resort. And Joseph and the entertainment staff always kept our family dancing and smiling. Our family had a great time and would recommend. Thank you!

Andriana Remska

We stayed here in the fall and were very pleased with this hotel. The food here is great, there were different dishes every day. Although the weather was not very sunny during our stay, there was enough entertainment on the hotel grounds to enjoy our stay here. The only downside was that the hotel description states that the staff also understand English, but at the reception we were served by a girl who did not understand basic words, but I consider this a small downside, although the check-in was quite long. We really liked the pools, the area around them, the wonderful cocktails at the bar. There are wonderful shops on the hotel grounds where you can buy souvenirs. The room is good, we had a wonderful view from the window. Perhaps the rooms need restoration, but this is due to the heat. Overall, we are very happy with our stay and thank you for making our vacation wonderful

Sergiu Hritac (around_the_world)

I recently stayed at Occidental Caribe in Punta Cana, and overall, it was a fantastic experience! The resort is beautiful, with stunning beachfront views, well-maintained pools, and lush gardens that create a tropical paradise. The rooms were clean and comfortable, offering a relaxing space to unwind after a day in the sun. The food options were great, with a variety of restaurants serving delicious meals, from local Dominican flavors to international cuisine. The staff was friendly, welcoming, and always eager to help, which made the stay even more enjoyable. The entertainment team was lively, keeping the energy high with fun activities throughout the day. The only downside was the loud music that played until late at night. While I understand that many guests enjoy the nightlife, it would have been nice if there were designated quiet areas or better soundproofing for those who prefer to rest earlier. If you're a light sleeper, bringing earplugs might be a good idea. Despite that, I would still highly recommend Occidental Caribe for anyone looking for a fun and relaxing getaway in Punta Cana. Just be prepared for some late-night noise if you’re hoping for a peaceful evening! 🌴✨

Rebecca Morcinek

We just returned from a 7 day vacation here and we had an excellent week with our 5 and 15 year old sons! The resort is beautiful, there are two pools and a splash play area and we found great entertainment on both sides. The beach is stunning with soft sand and incredible turquoise waters. It can get windy down there but the kids enjoyed jumping in the waves. We made it to two of the evening shows which I thought were incredible! The buffets are also really good we always found lots to eat and they have different themes each night to change it up. We also tried the Japanese, Dominican and the seafood restaurants for a la carte and found them all to be amazing! Everyone that works here is friendly and willing to help you have the best time and overall we had a really amazing week! The rooms could use some upgrades but we didn't spend much time in ours to complain!

maddox keich

Wow so where I do even start. This is the worst resort I have ever stayed at. I came here over spring break with a few of my friends. The first problem we encountered was our hotel room door. Every single time we tried to get into our room, our key card wouldn’t work. This meant having to constantly go down to the lobby multiple times a day and reactivate our card. They would try and blame it on us and even charged us a couple of times. The second problem (this is the biggie) was the bed bugs. During the course of our stay, we started to get bumps all over our body. I started getting nervous because we were all in pain and were genuinely suffering from the bug bites all over us. One of our guests does not ever get mosquito bites due to her blood type so we knew it wasn’t the mosquitos. I started doing my research and quickly realized that we had bed bugs. We searched our room and found bugs along the mattress. We took multiple pictures of the bites and the mattress (attached below). The mattress was covered in feces also, so that’s just the cherry on top. There was no sympathy from the staff and they again tried blaming the problem on us. They came up with excuses like “that’s not the same mattress” (it was) and made it seem like we were crazy. After having to move all of our stuff into a different room they refused to provide us compensation saying that it was “impossible”. What does that even mean. This place is seriously horrible. The food, the rooms, everything. Stay anywhere else.

Stephen Atkisson

We stayed there for the first time and really enjoyed ourselves, we only had a 4 night stay. Everyone was super friendly and helpful. I just have a few suggestions if I may, check in should be a bit faster, we waited in line for about 25 minutes, also I think it would be great if there was a brochure handed out that would explain times and location of the restaurants. We did not realize until the third day that they were located on the second floor! It could also include other helpful things like when does a bus ride happen to visit the town...All in all it was a nice stay, so thank you for that. It was all inclusive but we had to pay $30 at check out and I am not sure what that was for..?

Rebekah Schoenthal

Had a fabulous 10 day stay at the Tropical Deluxe Princess. We thoroughly enjoyed the Brazilian restaurant Fogo and the Chinese restaurant Tao. We had a wonderful waitress at the breakfast buffet Maite who always made sure we had enough coffee 😊 Maite also waited on us in the Beachouse restaurant and kept checking we had enough cocktails 🍹 She was very friendly and we had a good laugh with her. Her great service and that of Brandilo at the Manatí bar made our trip even better. We felt the resort was beautiful, very well maintained and clean. We mainly stayed around the kids pool area as felt it was quieter and the service at Manatí bar was so great. We never had trouble finding a sunbed and the queues for lunch at the Beachouse were not more than a few mins wait. We enjoyed cocktails in the Lobby bar in the evening and the ice cream and coffee shop are definitely a bonus of staying at this resort. Make sure you check out the sports bar they have great food as well. We will definitely come back in the future.

Martina DiSabatino

It's a nice, family oriented hotel. Very well maintained grounds and amazing, wide, beach. The rooms are nice, good size. The kids' pool is perfect. Very entertaining. I went with my husband and 2 small kids and had a great time.

Carolyn Thames

Beautiful property, recently renovated, excellent shuttle service, maintenance arrives within minutes. The beach is pristine! The shower is to die for. Lots of great food and activities! Cleanliness is superb!

Yuliia Somko

The worst hotel I've ever stayed in. We were staying in a room that was very poorly cleaned. It smelled of urine at the entrance, we called room service and they didn't really try to clean it, they just stuffed it with air freshener. The toilets are dirty, the floor is dirty, the bed is dirty. But that's not the worst part. The children only visited the children's pool once, which smelled very strongly of chemicals. All 4 children caught an infection in the hotel and got sick one after the other. Red rashes appeared on their feet, palms, and mouth. My son is 2 years old and we ended up in the hospital at night with a high fever and called an ambulance. The local doctor didn't help at all. At the hotel, we were fed like pigs. They often made incomprehensible dishes from food left over from lunch, breakfast, or yesterday's dinner at the restaurant. The children had nothing to eat. There was always a long line for the grilled food, as well as for the eggs in the morning. No one moved until you tipped. More than once the staff would put the food together with their bare hands and adjust the cheese or fruit. It's disgusting!!!!!! The plates were dirty, the plastic cups were almost never washed. In the dining room, forks lay directly on the tables without napkins. Cats and birds walked on the tables. My husband was bitten by bedbugs. He had a red rash on his back after sleeping on a single bed. The only good thing is the location. Rich wildlife, ducks, iguanas and flamingos. Lots of turtles! That's all.

Whitnea Reeves

The staff were great and very accommodating (we tipped well and I think that def contributed to our service). We had a family suite and while it was great to have the extra bathroom/space I feel like there is no way these rooms were actually fully renovated. To me someone came in painted and basically put a bandaid on an old hotel room. The food in the buffet was questionable. Thankfully we were able to get reservations all but one night. The food in the restaurants was decent depending on what you ordered. Personally, I just ordered basic entrees and my meals were fine. I read several reviews about the pools being overcrowded. We never experienced this. We were able to get chairs everyday at the pool and never had to "reserve" them before coming down with towels. Now, would I come back? Probably not. It wasn't awful, my family enjoyed themselves besides the food and once they realized we were tippers the service we received was great! BUT this is definitely not a 5 star resort. I would give it 3.5 stars at most.