BdotLv MTB
I recently stayed at the Hyatt Centric Wall Street, and it truly exceeded my expectations. From the moment we arrived, the service was exceptional—every staff member we encountered was friendly, attentive, and ready to help. The front desk team made check-in a breeze, and they were always available with helpful information and recommendations throughout our stay. Our room was wonderful: spacious, modern, and incredibly comfortable, with a fantastic view overlooking Wall Street. Waking up to that iconic view added a special touch to the experience, making it feel like we were truly immersed in the city.
Breakfast at the buffet was another highlight. There was a wide range of delicious options to suit every taste, from fresh fruits and pastries to hot items, and the service was fantastic—attentive without being intrusive. We also had a minor question about the cooler in our room, and I was impressed by how quickly they responded. Within minutes, someone from the maintenance team came up to help us out. It turned out the issue was on our end, but they handled it with such professionalism and patience, ensuring we were completely satisfied.
Overall, our stay at the Hyatt Centric Wall Street was outstanding, and the combination of excellent service, prime location, and thoughtful amenities made it a memorable experience. I would highly recommend this hotel to other travelers looking for a comfortable, well-serviced stay in the heart of New York City.
Chrymson V
This location is great, close to everything. Easy to walk by the river, restaurants, bars, subway, etc. The hotel is very nice, with a lobby, and the service is very friendly. My only issue was with the toiletries that they provided in the room. I rented a king-size bed. The room is beautiful and the space was very large. The foyer, bathroom, and shower area are all beautiful. They provide you with the most minimal of soap bars, cups, no napkins, no lotion, no mouthwash, and toothpaste/brush. There is no coffee in the room, no slippers, rug for the bathroom. For $500 a night, I think some basics such as these would be helpful to the guest. Other than that I was very happy with my stay!
Jessica Cummings
Pros: great staff, HUGE rooms, plenty of space, beautiful decor and art, automated blackout shades and lights, LOVED IT! THIS LOCATION IS AMAZING, great sense of community, walkability to so many good restaurants and things to do, felt very safe. loved the discounted parking next door, as well.
Cons: The bed felt similar to a futon mattress. Like a sack of flour. Was very uncomfortable. Our largest complaint is that the shower is open to the room (clear glass door) with no privacy. Highly recommend only staying with someone who you want to see shower, otherwise, you'd have to leave the room. At least the toilet room door is etched glass. We did not have a mini fridge which we'd have liked. We asked for an ice bucket (but it had no lid/ more like a bottle service bar bucket) so the ice melted quickly.
Overall, we recommend this hotel!!
Heather Imel
Good location but very run down hotel. The wallpaper was peeling off the walls, the shower tiles were dirty and had mildew growing at the bottom, beds were quite firm and they were really low to the ground. We also saw 2 roaches in our room and a rat out side the main door, the shower has glass and when the light in the shower is on you can see the silhouette of the person showering, since we were on a family trip with my son, i had to shower in the dark for 4 days. When we needed towles to shower it took them 3 hrs to bring them to us and 3 times going down to ask for them, because they won't answer the front desk phone. We will not be back.
Moutasem Akkad
Worst stay ever. We arrived to find the elevator wasn’t working. Then, our room’s heater was out of order, and despite multiple requests, they never fixed it.
Lastly, the front desk actually asked me to go to the storage room and help retrieve our stored luggage myself! I’ve had better experiences at one-star hotels. Stay away.