AluaSoul Palma

David Green

Extended stay at this fabulous Hotel twice. Hard to top. Great value for money. Friendly attentive staff. Always happy to give advice and help in anyway. Rooms spacious super clean. And best mattress I’ve enjoyed sleeping on. Location perfect. Jump on a bus or if feeling active super coastal walks.

Gisele

Great views from room. Good check in experience and generally helpful staff. Good breakfast buffet. Our issue was the emergency light that came on in the middle of the night. It was us up. We could not turn it off. When mentioned the following day we were told it was a system problem. Not the best answer when you want a good nights sleep. Fortunately the light did not come on the second night. Other disappointment was the snacks in the club room. Looked like food - sandwiches and salads - were put out early in the day and never replenished. So if you want an evening snack you may be out of luck. But they did have bubbly and OJ! Location was right on water but a rather long walk to the actual beach.

BK Ahn

Hello, I am a Korean living in London. My spouse and I love traveling. We spent the latter part of our trip in Mallorca at AluaSoul Palma, and we are leaving this review for future guests. 1. Parking The first thing that surprised us upon arrival was the parking situation. Since this is a 4-star hotel, I never expected any issues with parking. However, the hotel does not have a dedicated parking lot. Instead, you have to “find your own” parking spot among the tightly packed cars on the regular streets around the hotel. 2. Noise First of all, the soundproofing between rooms is poor. You can easily hear people talking in neighboring rooms, and in the morning, the sound of vacuum cleaners from housekeeping is very noticeable. Additionally, since the hotel is located right next to the airport, airplane noise is quite loud. 3. Other Services If you are staying for multiple nights, note that bottled water is provided only once as a welcome drink. I recommend buying water separately in advance. The gym is so small that calling it a gym feels like an overstatement. I wouldn’t recommend planning to work out here. There are two pools, but the one on the rooftop is more of a jacuzzi rather than an actual swimming pool. The ground-floor pool is not temperature-controlled. When requesting assistance from concierge services, the staff tend to be unenthusiastic and not proactive. 4. Meals We only had breakfast service, and it was noticeable that low-quality ingredients were used for cost-cutting, particularly in items like sausages and eggs. (For reference, I am not very picky when it comes to food, but even I could tell the difference.) That said, the made-to-order omelets were delicious. 5. Room Condition The rooms were very clean. The only downside was that we saw a few ants in the room. 6. Window View Despite the various drawbacks, the ocean view is the biggest advantage of this hotel. The sea view is absolutely stunning. 7. Overall This hotel comes with many disadvantages, but the ocean view somewhat compensates for them. From my very personal perspective, the overall quality of this hotel feels more like a 2~3 star hotel, rather than a true 4-star hotel.

Mark Smith

A pleasant hotel on the sea front. 10 minute car or 30 min bus into Palma. We only had breakfast, and this was excellent. Staff were very friendly and their service was excellent. Would happily come again.

Bernadett Farkas

The location is spectacular. The hotel itself is nice, modern and very well maintained. The corners are very clean and the service is very attentive. I can't say anything negative. At check-in we were greeted with a warm and friendly welcome by the receptionist Nabina (I think that's her name).His big smile and friendliness made the tiredness of a long trip disappear. Thank you all, it will definitely be a pleasure to come back.