AluaSun Costa Park

A G

Came here with my child and the place was filled with 60+ which wasn't the worst thing. Pros were that the rooms were spacious and that there was plenty of storage. Cons, why do you have to pay 20 EUROS to park inside and only 8 EUROS for a car park outside. The lifts were okay but they were tiny and when you arrived at your floor you would drop a little bit before the door slowly opens. My child went to the lobby to say that the WiFi wasn't working on the TV, it took them 40 minutes for them to come up before I called them. The toilet was leaking for the first 6 hours of our stay. They promised us complementary water on our arrival but when we called about the WiFi then they came with a bottle of water. The breakfast was very limited. The toaster wouldn't toast the bread on both sides, the croissants were burned, the drinks were watered down. The only good thing was the shops downstairs. On the last night me and my child went downstairs and couldn't walk down to the shops because a drunk man was sat on the stairs and so many people were surrounding him and blocking the way down. We had to wait for him to move. The shop was fine nothing special. I do recommend the fish spa next door. You could hear someone from the room next door talking. The floor felt dirty barefoot. The staff was nice and kept everything under control. The old people would stare at you when you would walk past and especially if you had something in hand. This made my child feel slightly uncomfortable but he said it was not that much. The cleaners do a good job everyday. JUST BE PREPARED if you go in the non-summer periods you won't be able to go in the pool. They said we would get a sea view but you would have to lean over the railing to see a tiny portion of the sea. Lets just say we won't be returning.

Carol Caldwell

Hotel is dated in places - our room in particular Our room was also very basically furnished. Also although plenty loungers, again , a lot were very dated, torn in places. Great selection of food at all meals and plentiful. Good pool areas but the main large pool does not have signs showing the depth at the deep end and it is very deep. Entertainment wasn't great. The hotel has a free bus service to the beach. The beach is a good 30 min walk downhill. All the staff were lovely, very helpful.

T A

We stayed there April 2024. The hotel is nice, more modern in the public areas but rooms are a bit dated but clean. Only major downside was the food was a bit limited and at the time we went, not kid friendly.

Gill Christina

This is a lovely hotel. It is a little way outside town, but peaceful at night and they have a free shuttle bus to beach and centre. The hotel staff were exceptionally helpful, courteous and kind. Nothing is too much trouble. Food choices were excellent and the buffet food was delicious. Plenty of choices if you are on healthy/low-carb, but there is something for everyone. I was a solo traveller, but this hotel seems especially good for families. They have a great programme of entertainment, lovely gardens and swimming pools. Don’t miss the flamenco show. It is fabulous! The room was clean and comfortable. I can’t fault it at all. I hope to go back for another visit.

Henry Carlton

This is our second time staying here and I have to say it's a great hotel to bring the family, our grandchildren love the pools and the food the hotel provide. It's not far from the airport by taxi. You can get the hotel free bus into the town and there's a train station nearby that also takes you into town. The staff are incredibly helpful from checking in to Imad and Valentina on the restaurant front of house duties. All the restaurant staff are very helpful and the food is varied. We go all inclusive as it's easier... in fact we've booked for next year. Family rooms are great with views over the pools and sea or mountains. Very clean, housekeeping is very clean.