AluaSun Costa Park

Helen Johnston

We arrived in the very early hours of the morning and hoped to pay to check in very early or pay a full extra day to gain access to our room. Unfortunately the hotel was full but we were happy to sit and snooze in reception. The receptionist told us we could not and we should look for alternative accommodation which we did. We went to the Melia Hotel. We were taken aback at the unhelpfulness of the reception staff member. It was lashing rain outside, we had to ring hotels to get accommodation as we could not book online for the early hours of the morning. There was no help of suggestions or help in calling a taxi from the receptionist. However, I am leaving a good review as everything changed after we checked in later in the day. The day time reception staff could not be more helpful and welcoming. The rooms are huge with spacious bathrooms and balconies. The restaurant staff are very welcoming and professional. The hotel is immaculate and the rooms are serviced daily with high quality linens. There are two pools and lovely children's water park with slides. One of the pools is a proper sized rectangular swimming pool where lengths can be swam. The grounds are spacious with lots of private areas to sunbathe. The planting is magnificent. Although the hotel is 2km from the beach, there is regular courtesy bus. There is a train station a ten minute walk away into Málaga and the airport. Lidl and Aldi are a five minute walk away. We stayed half board and it includes beer and wine at dinner. There is animation in the form of fitness classes and games. It is nicely done and quiet rather than loud shouting around the pool area. Overall this hotel is great value, in serene surroundings, with superior rooms and professional friendly staff. It is cheaper as it is further from the beach but the value and other benefits make it a great choice. I would give it five stars but the night time receptionist let it down.

A G

Came here with my child and the place was filled with 60+ which wasn't the worst thing. Pros were that the rooms were spacious and that there was plenty of storage. Cons, why do you have to pay 20 EUROS to park inside and only 8 EUROS for a car park outside. The lifts were okay but they were tiny and when you arrived at your floor you would drop a little bit before the door slowly opens. My child went to the lobby to say that the WiFi wasn't working on the TV, it took them 40 minutes for them to come up before I called them. The toilet was leaking for the first 6 hours of our stay. They promised us complementary water on our arrival but when we called about the WiFi then they came with a bottle of water. The breakfast was very limited. The toaster wouldn't toast the bread on both sides, the croissants were burned, the drinks were watered down. The only good thing was the shops downstairs. On the last night me and my child went downstairs and couldn't walk down to the shops because a drunk man was sat on the stairs and so many people were surrounding him and blocking the way down. We had to wait for him to move. The shop was fine nothing special. I do recommend the fish spa next door. You could hear someone from the room next door talking. The floor felt dirty barefoot. The staff was nice and kept everything under control. The old people would stare at you when you would walk past and especially if you had something in hand. This made my child feel slightly uncomfortable but he said it was not that much. The cleaners do a good job everyday. JUST BE PREPARED if you go in the non-summer periods you won't be able to go in the pool. They said we would get a sea view but you would have to lean over the railing to see a tiny portion of the sea. Lets just say we won't be returning.

Henry Carlton

This is our second time staying here and I have to say it's a great hotel to bring the family, our grandchildren love the pools and the food the hotel provide. It's not far from the airport by taxi. You can get the hotel free bus into the town and there's a train station nearby that also takes you into town. The staff are incredibly helpful from checking in to Imad and Valentina on the restaurant front of house duties. All the restaurant staff are very helpful and the food is varied. We go all inclusive as it's easier... in fact we've booked for next year. Family rooms are great with views over the pools and sea or mountains. Very clean, housekeeping is very clean.

Jeff Kilgannon

We had a lovely 5 night stay here at the start of October. We were really impressed with everything. Rooms were big and balcony had a view over the pools. 3 pools in total. Pool bar was good with self serve beer and soft drinks. Location is a bit back from the front but complimentary bus is available. It is a 10 mini walk from the train station which is 3 stops from Málaga airport. Food is buffet style and a bit repetitive but is of good quality and always something there to your liking. we would recommend 100%.

Carol Caldwell

Hotel is dated in places - our room in particular Our room was also very basically furnished. Also although plenty loungers, again , a lot were very dated, torn in places. Great selection of food at all meals and plentiful. Good pool areas but the main large pool does not have signs showing the depth at the deep end and it is very deep. Entertainment wasn't great. The hotel has a free bus service to the beach. The beach is a good 30 min walk downhill. All the staff were lovely, very helpful.