Hard Rock Hotel Marbella

Dhara Nakum

I came to Marbella Hard Rock Hotel with my husband to celebrate his 40th birthday. We was greeted by Maud & his lovely colleagues at reception. Once we were checked in we went to our stunning room which there was a lovely card & little sweet treat to wish my husband a lovely birthday & stay. The buzzing vibes, food, and staff members at the Hard Rock Hotel was simply perfect, especially the lady in the VIP lounge who helped me plan & gave recommendations for restaurants. Thank you all for your help & stay for celebrating my husband 40th Birthday.

Tom Beckett

AVOID THIS PLACE!! We spent 6 days at HRH Marbella which is supposedly a 4* hotel. On check in we were robbed of a €500 deposit!!!! We were gobsmacked! No warning of this and just expected to sort it there and then. When we checked in the rooms were wrong… 2 twin instead of a twin and a king. Reception were not overly helpful and we had to move 3 times before the rooms were correct. One room had half drunk champagne in it - which is charged as an extra…so we took this straight to reception! Yuck! On the first night eating in the restaurant we experienced raw pork being half cooked on a heat plate and served more than rare! The chef also took the raw meat from one plate and tried to serve it back on the same plate! Disgusting! On the 3rd night my other half was POISONED by the hotel restaurant!!!!! He ate the prawns served ant the buffet and within an hour felt awful then around 3 hours he started with violent sickness. we had not eaten anywhere else! He was very very poorly for 12 hours and at 3am I went down to reception for some more water and toilet roll to be informed I could only buy water!!! Even though I explained what was going on! To say this made me so angry is an understatement. Guest services the next day told us we would get a refund for ruining our trip by poisoning my other half and promised I would get all the cost of the food refunded. But since being home all I have had is excuse after excuse for them not refunding and after 5 emails I’ve only received one reply! I’ve left it almost a month to give them the benefit of the doubt…. But THIS IS BY FAR THE WORST HOTEL IVE EVER STAYED IN. Poor customer service Poisoned by the restaurant And lie after lie. DO NOT WASTE YOUR MONEY at the HRH Marbella. I have also found more reviews saying other have had food poisoning from this hotel.

ionela larisa oprea

I had an amazing experience at Hard Rock Hotel! Everything was impeccable, from the comfort of the room to the vibrant atmosphere and excellent services. The staff is extremely attentive and professional, and Bea, in particular, was exceptional – dedicated, friendly, and always paying attention to details. She went above and beyond to make sure we had a perfect stay. I highly recommend this hotel to anyone looking for a place where luxury, comfort, and top-notch hospitality come together perfectly! I can’t wait to come back!

Leon Toland

Lively hotel with live bands in the lounge area which was great entertainment. Friendly staff. Breakfast choice was excellent and good quality. We found all staff pleasant and helpful. Room was clean and well equipped, but I'm not keen on a shower over a bath. Prefer a proper shower. Good location to the marina...

Daniel Mahnken

I had the opportunity to spend a week at the Hard Rock Hotel in February and it was just great. First thing coming to my mind is the outstanding breakfast, which left me with no further wishes. Also the snacks in the Eden Pool Club were very delicious. As I was attending a business conference I can also highlight the good professional environment in the different studios and the conference hall. Last but not least I would like to point out the friendly staff of the hotel. (Pictures: Herr von Fuchs)