Castival Hotel Side

camelia vizitiu

I do not recommend this hotel if you want peace, quiet and professionalism! I stayed here for a few nights and unfortunately the experience was far from relaxing. The hotel organizes live music every night, but the volume is excessively loud and lasts until late at night. In addition, the chairs and tables are constantly dragged, producing an annoying creaking sound after the shows are over. As if that wasn't enough, there is a construction site next door, so the mornings were marked by the noise of machinery. Rest is practically impossible both at night and during the day. Another frustrating aspect was the internet access. Although it should be a basic service, I had to wait for hours until the reception granted me access, explaining that they had to enter the data into the system. An absurd excuse, especially in a time when fast and easily accessible connection is the norm in any hotel. I also noticed a strange practice: instead of taking negative feedback into account to improve the services, the management seems to offer small gifts to those who leave unfavorable reviews, presumably to delete or change them. If you are looking for a place to relax, this hotel is definitely not the right choice. I hope in the future they pay more attention to both guest comfort and transparency in handling feedback.

Grace Clarry

The food was amazing, great selection of different foods. The pool area and bar are beautiful, the service is very good and the staff go out of their way to help. All areas of the hotel are kept extremely clean. Guest relations team were extremely helpful and happy to help wherever needed. Highly recommend this hotel and will definitely be returning in the future.

Adz Shz

I recently had the pleasure of staying at the Castival Hotel in Side, Turkey, and I must say, it was an unforgettable experience. From the moment I arrived, I was greeted with exceptional hospitality and a level of luxury that truly lived up to its 5-star rating. Here’s a detailed breakdown of my stay: The hotel is perfectly situated in the charming town of Side, offering a stunning blend of history and natural beauty. It’s just a short bus journey from the ancient ruins.The location strikes the perfect balance between tranquility and convenience, making it ideal for both relaxation and exploration. The rooms at Castival Hotel are spacious, modern, and elegantly designed. The all-inclusive dining experience was exceptional. The hotel offers a variety of restaurants, including a main buffet. The service at Castival Hotel was impeccable. Every staff member I encountered was friendly, professional, and went above and beyond to ensure my stay was comfortable. Considering the level of luxury, the quality of the food, and the range of amenities, I found the Castival Hotel to be excellent value for money. The all-inclusive package meant I didn’t have to worry about additional costs, and the overall experience felt worth every penny. Thank you, Castival Hotel, for an unforgettable stay!

Josephine Ballesteros

This hotel is a great place to stay if you are looking for somewhere to get away and relax. There are many things to do inside of the hotel and comes with loads of drinks at the lobby bar or beside the pool. There also a beach near by. There is a gym and cafe and all you can eat breakfast, lunch and dinner. The guest relations team is very helpful with all of your needs and are willing to help with anything you need. I highly recommend this all inclusive hotel.

Nat D.

The hotel was truly five stars. The staff was very helpful everywhere we went. Erkan the spa manager booked our massage as we went twice during the week and can confidently recommend Elisabeth, who did miracles with my back. The bar makes delicious cocktail, and the restaurant have a lot of choice. The patisserie is the place to go in the afternoon for coffee and cakes and if you went a savoury snack, you can have pizza by the pool. The room was cleaned daily, and the minibar was replenished too with water and juice. The entertainment team is also doing a great job to keep the guest entertained and every night there is some live music. Would love to go back as the location is great for shopping and for the beach. The only minus was the noise and dust coming from the hotel demolition next door which affected our sleep on few occasions.