Centara Watergate Pavilion Hotel Bangkok

Sophia Chiong

This was my first time staying at this hotel, and it was a truly fantastic experience! The room was clean and comfortable, and every staff member—from the entrance and concierge to the front desk, restaurant, bar, and housekeeping—was exceptionally friendly and attentive. I was especially touched by the warm birthday greeting and the thoughtful card signed by the team members—it really made my day. Although it’s slightly farther from Platinum Mall and Central World compared to where I usually stay, it was still very convenient. I highly recommend this hotel and would definitely return!

Tommy Ong

The visibiy of the hotel is somewhat disconnected between the ground level and the hotel lobby. The hotel lobby is located on the 9th floor. Once you are on the hotel floors, the experience is great. The room is clean and modern. The view is overlooking the city. The breakfast is amazing. It has your traditional western style breakfast, Indian, Chinese and Thai breakfast.

X H

Third time staying here! Highlight was the excellent service from all the staff at L1 concierge and L9 reception & cafe. Friendly, helpful and full of energy. Location is great but slight “complain” we had was the overhead bridge and walking one round when going to Pratunam area - would be nice if there were traffic lights to access the area directly and safely. Room is pretty decent though the hairdryer didn’t work that well. Overall great value and would stay again!

P Ananda

The hotel is in a very strategic location—just a 7-minute walk to Platinum Mall—with easy access to nearby attractions. The room was spacious, clean, and very comfortable, making for a pleasant stay. Breakfast options were quite varied and overall satisfying; the Thai beef soup, in particular, was excellent. A thoughtful touch in the restaurant is the clear signage indicating which dishes contain pork and which do not—very considerate for guests with dietary restrictions. They also provide a baggage scale in the lobby, which is really convenient for checking if your luggage is overweight before heading to the airport. The view from the room was also a nice bonus.

Imaad Cuttilan

I had a fantastic stay at Centara Watergate Pavilion. The hotel is beautiful, and the rooms are spacious, cosy, and very comfortable. They come with all the essential amenities and are kept spotless thanks to daily housekeeping. The staff are extremely friendly, courteous, and helpful—always ready to assist with a smile. The location is perfect, just a short walk to all the main shopping malls in Pratunam like Platinum Mall, CentralWorld, Big C, and more. Plus, there's a 7-Eleven convenience store right around the corner, which is super handy for quick snacks or essentials. The hotel is also attached to a mall, which has some nice shopping options right on site. In-room dining was excellent, with a good variety and great flavour—perfect for when you want to unwind in your room. Transfers are easy—the hotel is about 45 minutes from BKK airport. You can take a Grab or Bolt taxi, and on the way back, the hotel can arrange a taxi for 500 baht including highway tolls, which is very convenient. Tips for future travelers: There's a spa on the ground floor, attached to the mall and run by a third party. They offer excellent massages at very affordable prices. If you're looking to relax after a long day of shopping, I highly recommend checking it out. Overall, I had a great experience and would definitely stay here again!