DoubleTree by Hilton Hotel New York City - Financial District

Lisa Sindoni

I was traveling for work and stayed for 1 week. The location is great, close to the subway, and walking distance to many attractions. You enter the hotel on the ground floor and take the elevator up to the second floor for check-in or directly to your room if you check in through the app. The only complaint I had was the wait time to get an elevator, and they are pretty small. If people have luggage, only a few people fit in at a time. I timed how long it took in the morning to get the elevator from the 18th floor and it was an average of 5 minutes for the week, which I felt was long as you awkwardly wait outside someone's room because the hallway is so small. The room itself was a decent size for NYC. It was clean and had a desk and small fridge.

Virpi Tuohisto

We stayed here for a week on our vacation. The hotel is in a convenient area with plenty to see, lots of restaurants, and a generally safe atmosphere even after dark. Several subway stations are nearby, making it easy to explore the city. A hidden gem is the free National Museum of the American Indian just around the corner - definitely worth a visit! Our room was clean, and the hotel offers a good price-quality ratio. The entrance felt bit shady, and first impression of the room was somewhat old-fashioned, but everything worked well! Some reviews mentioned elevator queues, which is true, but you don’t necessarily use it that often, and it even became a bit of a social moment every now and then. A mini market corner in the lobby offers snacks, drinks, and other essentials. Overall, a solid choice for location and value!

Matthew Walker

Mixed bag of a hotel. The location is excellent, short walk to battery park and several subway stations, great food in the area. It's not as busy as midtown. Staff is really friendly/helpful and allowed me to check in 1.5 hours early. Significant drawbacks are the elevators and rooms. Room was pretty cramped and it was hard to lay out all my items for a 2 night stay. Stayed with a friend and there was only chair, so only one of us could sit down when brought food back to the hotel. Fridge is tiny and can only fit a few small drinks. Shower was inconsistent and would not always have hot water. On my second night the A/C was not working well and I had difficulty sleeping because the room was so hot. The elevators, as others have mentioned here, are pretty slow. But I usually waited 1-4 minutes for the elevators and never 10+ minutes as others have mentioned. I don't regret staying here and the price was reasonable for Manhattan but I would probably look elsewhere on the next visit.

Sarah Comfort

The rooms were clean and comfortable. They actually cleaned a few things we had planned on keeping, but it seemed like an honest mistake. The only issue was the elevators. One of the 3 was out of service while we were there, and it led to much longer wait times. The location is good. It's very close to public transport, multiple subways, and the Staten Island Ferry. If I stayed again, I would do a better job of putting souvenir cups and stickers away.

Beth Sobon

Outstanding service from every staff member we interacted with. Excellent Location for our travel needs. Very poor elevators. I’ve seen other complaints about the shower but ours was excellent! Perfect pressure and temperature. We loved our room but could’ve used another charging station. We will most likely return on future trips.