Park Central Hotel New York

Natalia Cosgrove

Stayed here last week from Wednesday to Sunday and had a great experience! The hotel is lovely and very clean, with polite and helpful staff. We had an issue with the heating, but it was resolved immediately with the offer of a different room. The location is fantastic—just 10 minutes from both Times Square and Central Park, making it super convenient for exploring. The only downside was the unexpected view of a live sex show in the rooms opposite—not the hotel's fault, but definitely not ideal! Overall, a great stay and would recommend.

Patricia Tinio

Decent rooms at a prime location, but not really a 4-star hotel. The lobby is nice, though the rooms can be better. It is a 10-20 min walk to most destinations and there is a subway at the end of the block. The front desk had offered a paid room upgrade in lieu of the destination fee, but the room given was the same one I had already booked. I had called weeks an advance for a special birthday arrangement yet nothing was done. There is heating/ac in the unit as well as an electric fan, but we found the unit to be very loud and slightly dusty, triggering my allergies. The cleanliness can be improved—the bedding was fine, though the bathroom curtains had smelled a bit like mildew upon arriving. We also found that half of our towels had holes in them—though housekeeping was quick to replace them. The toiletries were very basic, only one bar of soap/lotion for a group of 4. (They were irritating to the skin anyway) Also there is no refrigerator in the room, but is available upon request. As for the elevators, they were working completely fine (week of 12/2) so we didn’t have trouble getting to our room as others have mentioned. Also our $500 deposit was quickly refunded as we asked the front desk prior to leaving. Overall our stay was okay, but could’ve went better if the staff was nicer/more accommodating and there was more attention to detail with cleaning.

javed khan

Best Hotel and Best Location. Enjoyed staying here with family. Got the premium corner room with 2 queen beds with nice 3 large windows. Loved everything about this hotel. Close to all restaurants, Times Square, Central Park, Broadway shows and everything. Highly recommend.

Nojan B

Stayed at Park Central from Dec 30 to Jan 2. I have been to NYC 4 times in the last 2 years and stayed at 5 stars and 3 star hotels, and I think this was my favorite place to stay. The staff are kind, the location is AMAZING, the lobby and restaurant are clean and beautifully designed. Friend and I stayed in a double queen room, which was clean and nicely sized. The only thing I have to say which is a small point but the shower curtains weren't long enough to reach the floor so the bathroom floor would always get soaked. Besides that It was an awesome stay and you can see central park and times square right outside!

Jordan Talley

We visited around Christmas time, so we understood that the hotel would be extremely busy. I will start with the good - it’s in a great location, the room was nice, and the bed was fantastic. Now, the not so good. The service was very lackluster. At check in, we were the only people at the reception desk and were told to wait while three employees finished a conversation complaining (loudly) about some workplace politics. It was awakward. The elevators were a consistent problem. They are tiny and took forever. We were placed across from the elevators and it sounded like people who got off the elevator were inside our actual hotel room. The worst part of the trip was the line for luggage storage on the Sunday that we checked out. I understand that this is a complimentary service and that it was likely one of the busiest weekends, but the line took about 45 minutes and one two people were working. At that point I would have expected a manager to step in and direct luggage to a larger room or create some sort of contingency plan. Overall, it was a standard hotel visit and certainly didn’t feel four star.