Crystal Cove by Elegant Hotels

Cole Montgomery

The resort is in a nice location. The views are beautiful. Our room was ok, and the bed wasn’t bad. The bathroom was also fine. The fridge was rarely stocked and it was a struggle to get water bottles. We had to repeatedly go to the nearby coffee shop to get small bottles are water and bring it back to our room. There are two restaurants. One is open for a breakfast buffet and also opened for a sit down dinner. The other restaurant is only open during lunch time and is a buffet. The food during breakfast and lunch was fine. However the food for dinner was not impressive. The portions were very small. I ordered a steak one night with shrimp and was extremely surprised about how small it was and how there was only four small shrimp with it. The beach is beautiful. There are two separate areas on a large beach where you can sit with some nice chairs that have shade. There is only a small area where you can swim without hitting the rocks. There are water sports that are also free. We went kayaking and had a blast and also went tubing which was very fun. The pools are nice and the cave bar was a cool spot. We had a great time, but there is room for improvement.

Victoria COCKING

Had a wonderful time at this hotel. The location is fantastic. Service was brilliant. Clean . The staff were fantastic. My husband left his wallet in the safe . The hotel kindly email us to let us know And kept it safe for us till we were able to collect it . Excellent service thank you . We will definitely be back .

Sara Helmy

From the moment we arrived, the service was disappointing. No one greeted us, and although waiting for a room is understandable, we waited over an hour while others who arrived later were given their rooms. After demanding to speak with a manager, our room was suddenly ready. To make matters worse, the bell boy didn’t even carry our bags. The staff, from receptionists to bartenders, were consistently rude, unfriendly, and made us feel like an inconvenience. The beach is also disappointing, with so many rocks that enjoying the water is nearly impossible. This hotel does not deserve its four-star rating. Believe the negative reviews – they’re accurate. I regret not listening to them and will be disputing the charges for this stay.

Shaun H

I visited Barbados for the first time in September 2023 with my mum, it was her second visit to the island. We had an amazing time. We received a surprise room upgrade to a sea view room when we checked in. We were greeted with punch and the staff were very friendly from the first moment. Special shoutout to Terence who took the time to check on me on a day I was a bit under the weather. Some say the rooms and hotel are dated, but I felt the place had a nice character to it. One night our AC broke and was fixed very quickly. The pools are small but they are great for taking a little break from the heat. The buffet breakfast was always pleasant and there were different options available each night for our evening meal. During the day there were options for lunch and the coffee/wine bar was also a great place to relax. I particularly liked the swim up/cave bar. There were a few bars at the hotel and there were plenty of delicious cocktail options and other drinks. The hotel is right on the beach and the live music at night time added to the atmosphere of the place. The whole place had a very chilled out feel to it. As the island is so small, all of our trips were within short travel distance from the hotel. Overall it was a great experience here. The staff at Crystal Cove could not do enough for us and I wish I could have stayed for longer.

Sylvia Robinson

We were very hopeful of this hotel but ended up being extremely disappointed. The room was not what we had expected - we wanted an ocean view but the view was blocked by a palm tree so this meant that the actual ocean view was vey limited. The hotel appeared to have seen better days as it had a "tired look". The curtains in the room were dirty. The clothes dryer provided on the balcony had definitely seen better days and was quite rusty - so much so that it was an embarrassment. The bath had definitely seen better days and was in dire need of replacement. The bed was very disappointing - it was a combination of two single beds pushed together with a double/queen matress placed on top. I was actually happy to check out so that I could return home to my more comfortable bed. The food was also disappointing. The only saving grace was the fact that, for the most part, the staff were extremely happy to assist you. We had spent a lot of money for our one week stay and I have to say that this was money wasted and I am very unhappy that I feel like this but have to be honest about my review. Our room/stay could not at all be described as "luxurious" or "great value". We will definitely not be returning to this hotel any time soon.