The Crane Resort

R. Tenney

We stayed at the Crane from December 27-31st. We had a mixed experience here. The good: -The beach is outstanding! The water is clear blue/green and you can see straight to the bottom. The sand is pure white and smooth. There are beautiful waves that are great for body surfing, but probably too strong for younger children. -The resort is lovely and very beautiful and not too big. -We stayed in one of The Contemporary rooms and it was very spacious and clean. No bugs and very few mosquitos. The bad: - Housekeeping. 2 days they didn't show up and we had to call continuously to make sure they came. We were a family of 5 and they never remembered to leave 5 towels or to make up the pull out couch. The safe didn't work in the room and our showers were warm, but not hot. - Terrible service in ALL the restaurants. All meals took 2 hours and they WERE properly staffed. The staff seemed not to care and could not be any less helpful. Very disappointing! - Large beautiful jacuzzi that was NOT hot only lukewarm. Again, very disappointing. Why build a large beautiful jacuzzi and not heat it? - Always out of towels on the beach. Overall, we paid over $1000/night to stay here and for that price we expected things to be better managed. This place has potential to be amazing with better management. Restaurants need to be overhauled and useless staff needs to be let go. Kitchen needs to move faster. Housekeeping needs to be better organized and managed. There needs to be wait service on the beach. I would return to the Crane only if new management was put in place.

Robert Voelker

The Crane Resort was an exceptional experience! The highlight of our stay was undoubtedly the service. The staff at The Crane were outstanding, delivering impeccable service in every interaction. In a time when daily room service is becoming rare, The Crane goes above and beyond by providing multiple service visits per day—no special requests needed; it's simply their standard. The team was always smiling, consistently professional, and attentive to every detail. This is a 5-star experience, through and through!

K Haase

The staff made the trip incredibly easy for us. Truly exceptional, I wish I remembered all their names! We had an extended stay, concerns about what to do for two weeks resolved quickly. We were resting up prior to a medical procedure, and this resort was the perfect place for us to do that. Private pools were refreshing, rooms were beautiful. Kitchen had everything we needed. All the restaurants were delicious and reasonably priced. The views around the resort were exceptional. We enjoyed the day trip on the yacht and all the resort events available to us. We even had fresh coconut delivered to our room, unbelievable! We will definitely be back and are incredibly grateful for all the sunrise & sunsets.

Alan YDR

Spacious and fully equipped rooms. Beautiful beach. Very friendly staff, good size gym and pools with ocean views. Really enjoyed our stay here. The resort has multiple restaurants that serve a variety of cuisines such as Italian, Asian, Thai and more. The beach is incredible!

Broward Nation

The Crane exceeded all expectations! Karen Oliver's exceptional service and prompt resolution of any issues made our stay truly special. The spacious rooms, stunning sunrise views, and delightful breakfast were pure bliss. Experiencing the island's culture, including encounters with wild monkeys, was an added bonus. The staff's warmth and the rustic colonial charm of the rooms created a perfect ambiance for relaxation. This bucket-list vacation will forever be cherished. Thank you, The Crane, for an unforgettable experience!