Elba Sunset Mallorca

Pornkamol Wongprikorn

It's our last day here and we have mixed feelings about the experience. Pros: The view from our room was absolutely stunning—probably the best feature of the hotel. The reception staff were welcoming and friendly, which made for a nice first impression. I really appreciated the convenience of the hotel app, where you can check details and even reserve spa treatments. It’s a great feature! Cons: Unfortunately, the breakfast was a big letdown. As I write this, I’m sitting in the breakfast area, feeling quite disappointed. No one greeted us or checked our room number when we arrived. Many tables were left messy and uncleared, creating a poor atmosphere. The food quality didn’t feel great, like it was just made to get it done, not with care. The layout was confusing too—cereal and milk were on opposite sides of the room, honey was in two different areas, and you have to walk around a lot to piece together your meal. We had high expectations because breakfasts at other Mallorca hotels have been amazing, but this was way below standard. We also misunderstood the pool policy. I had called ahead to confirm if the hotel was family-friendly, but it turns out children aren’t allowed in the indoor pool. I should’ve clarified this, but it was still disappointing. My Lymphatic Drainage massage wasn’t great. Honestly, I could’ve done a better job myself. To make it worse, a fire drill alarm went off during the massage, and the masseuse just carried on as if nothing was happening. Some small things added up: water bottles in the minibar weren’t refilled, and signage around the hotel was confusing. To get to our room on the fourth floor, we had to go through the garage and navigate another building—very odd. The elevator only mentioned parking, which made things more confusing, and finding the spa was tricky with no clear signs on the first floor. All in all, while the view was incredible and the staff were friendly, the issues—especially the disappointing breakfast—really overshadowed our stay. I hope the hotel takes these comments on board to improve the experience for future guests.

Yordanka Vasileva

I recently stayed at the Elba Sunset Mallorca, and I couldn’t have asked for a more serene getaway. The sea views from my room were absolutely breathtaking, especially during sunset—it felt like a postcard come to life. The staff were attentive and friendly, and the Thalasso Spa was a true highlight, offering ultimate relaxation after a day of exploring. The buffet breakfast had plenty of options, including some great gluten-free choices. While the hotel is perched on a hill, I found the walk down to be worth it for the incredible views. Highly recommend for couples or anyone seeking a luxurious escape!

Teone Reid

The hotel is absolutely stunning, the rooms were spacious and comfortable. The view from the hotel and the room was amazing. The spa was great. The receptionists were so polite, friendly and helpful. Will most definitely be coming back again

Elisheva B.A.

We loved this hotel! We booked 10 months in advance and got a great deal on a room with breakfast and dinner. The foood was AMAZING! The staff were very friendly and helpful. Parking is 17 Euro per day, but you can find parking in the area if you want to save the money.

Nasima Adam ali

Our recent stay at the Elba Sunset Mallorca Palazzo Spa Hotel was nothing short of extraordinary. This four-star gem truly exceeded our expectations in every way. The hotel was impeccably clean, from the sparkling rooms to the well-maintained common areas. Our room was astonishingly beautiful, thoughtfully designed, and incredibly comfortable. It offered everything we could have asked for, with an air of luxury that made our stay feel special. The staff were exceptional—always polite, helpful, and professional. Their excellent customer service added a personal touch to our experience and ensured we felt welcome throughout our stay. The facilities were outstanding. We opted for the bed-and-breakfast package, and the breakfast was a highlight. The variety of options was impressive, catering to all tastes, and everything was freshly prepared and delicious. The pool area was pristine, and the spa was fabulous, offering a relaxing retreat. The view from the sunbeds was breathtaking, adding to the tranquil ambiance of the hotel. Parking was conveniently available, which made our trip hassle-free. Overall, this was one of the best hotels we have ever stayed at, and we can't wait to return to Mallorca to experience it again. If you're looking for a place that combines comfort, luxury, and excellent service, look no further than the Elba Sunset Mallorca Palazzo Spa Hotel. Highly recommended!