Excalibur Hotel and Casino

Katie Pfeiffer

The tournament of kings show was phenomenal! Best thing about this place! They've switched to no contact check-in. Very impersonable and shows they dont really care about their guests. The check in was easy to do but what happened to customer service nope just give us your money. The room was gross. I called down and once again had to go through hoops to talk with an actual person. Had them rechange all the sheets as their was dirt and what looked like blood stain on original. There was no frige in the room no coffee maker. They just want all the money they can squeeze out of you without treating you like royalty while staying in their royal tower. But yes the show was amazing and would absolutely recommend the show to anyone just stay somewhere else

Sarah Reynolds

We love the excalibur and have stayed one other time. We got the newer remodeled room this time. The room was good and clean, the bathroom definitely could have used some remodeling but wasn't dirty, there was very little ventilation tho so the room smelled musty the entire time after showering. The arcade area is great for kids and the casino was hitting sunday night! We always use valet when we come to Vegas so it was frustrating to drive around for 20 minutes trying to find the valet and come to find out they got rid of valet and the bell hops that will load your luggage and store it. The website still saysbthey offer those services so just know they dont anymore. We had to unload all our own luggage, go find the bell hop desk to ask from a cart and then was told they couldn't store our luggage while we waited for our room to be ready so we were just standing around a ith 2 kids and a cart full of luggage for about an hour. And you have to take the cart back down when finished or be charged extra. But thats how they keep the prices where they are right now. All in all it was a great trip with a decent room for the price. We

Matthew Hughes

We did not stay at Excalibur, but spent most of our gambling money in their casino. We also finally saw the Tournament of Kings dinner show. The casino floor is easy to navigate and is the perfect size. We love the Bubble Crap machines. For my wife, it is a less intimidating environment to learn the game. The show was very well done. I was extremely impressed with the server staff. They were a well-oiled machine that got drinks on the tables quickly and food not far behind. The food was hot. Sounds easy, not when you are feeding 300-400 people. Not warm, hot! It tasted good too. The chicken fell off the bone and the potatoes were cooked through. Only the corn was a little over cooked. Dessert, a McDonald's-like Apple Pie tasted good too.

Ricardo Polanco

Our third time here and ok convenient hotel. We had five room but sadly they could not accommodate us same tower or floor. As we all got different times but anyhow, we only met Rocio housekeeping from the resort tower 2nd floor she was incredible friendly and keep our room neat. We also interacted with Danielle in the pool area she was great as she cover both pools and everyone there she did amazing kudos to bartenders great flavor drinks.

Life's Good

Definitely a sign of changing times not used to this new electronic AI era we're living in, being 60+ I've always been used to standing in a line to checking in at a counter then receive my card or keys. On this journey, we had to check-in at one of many little kiosks then go to the other side of the room to a tablet to get and activate our room card/key, which got even more complicated. Once we got in the correct elevator I pushed our floor number and it wouldn't go anywhere ( yes it's a safty feature geared to protect the guests) we did discover we had to use our key card to activate the elevator wow 🤣 Yes, it's been 10 years since I last went to Las Vegas, but I still domestically travel a lot and always have a microwave, coffee maker and sometimes a refrigerator in my room. I was disappointed that there wasn't even a coffee maker in our room ☕️ 🙁. Furthermore, many casinos offered a coffee /soda buffet complementary. I discovered not only has Excalibur not got one, but apparently many hotels have removed them 😲 This is very sad added expense, because with that during our weekend stay here at Excalibur Hotel and Casino sadly we saw only one cocktail server over by the game tables, not anywhere near slot machines. You're forced to go to their bars and spend $18 to $32 for 1 Cocktail or $10 for a soda grant you, on upward note they do offer a decent $3 Margarita drink. HALLS & ROOMS: The hotel is showing signs of age. It could do some updating throughout their halls and walkways and corridors, they are signs of better times gone by. Our room was very clean. The bathroom is slightly updated. We we're supposed to have a room with two king beds in the royal towers, but I'm sorry those were 2 Queen beds, not king beds that we paid for. We were on the south side towers of the hotel and yes, it is loud at night. Despite having blackout curtains, it was still quite noisy however the beds were very comfortable 🛌 😊 Overall our stay was quite pleasant.