H10 Casa Del Mar

Phoebe Cunningham

We enjoyed our stay here overall. The location was fantastic and perfect for watching sunsets, and the rooms were clean on the surface. There were a few signs of wear and tear, like some marks on the walls and furniture and slightly dusty skirting boards, but nothing major. The spa and gym were excellent, and I really appreciated their sunbed policy — you can ask a bar staff member to remove towels left for over 30 minutes, which makes it much fairer for everyone. Breakfast was also great with a wide selection to choose from. The biggest disappointment for us was the infinity pool area. Considering how many guests the hotel can accommodate, having only around 10 free sunbeds on the rooftop is really not enough. The rest are Balinese beds that come with an additional charge, which felt unfair and a bit like a cash grab — especially when you’ve already spent a lot on the room and specifically chosen the hotel for the infinity pool and views. At this price point, you would reasonably expect enough sunbeds to be available for guests without an extra fee. One other downside was the noise. A bit of noise from outside is expected given the prime location, but the noise inside the hotel was really disruptive. None of the doors seemed to close properly, so you had to slam them to shut them, which meant early risers were waking us up and we were probably waking others when returning late at night. You could hear every conversation and every person walking past your room, which made it difficult to fully relax. I’m not sure if it’s due to the door design or gaps underneath them, but the soundproofing definitely needs improvement.

Emma

Lovely hotel in a central location overlooking the beach. We booked a superior room which had a lateral sea view - definitely worth the extra money. The breakfast was nice with plenty of choice. The staff are all friendly. You can buy a green water bottle at the bar for 6 euros which then gives you free water refills at the bars - well worth it! The highlight of the hotel is the rooftop terrace, this is for adults only. We paid for a balinese bed every day, it costs 60 euros a day however you get 40 euros credit to use on food and drink at the rooftop bar. Absolutely worth the money as there aren't many sunbeds on the rooftop terrace. There is also a pool on the terrace which was amazing. We'd definitely return to this hotel.

Désiréé

The staff was amazing. There were so nice and welcoming and realy made our holiday. We had an issue with our rooms being far apart and they fixed it the next day. The place is so clean along with the included spa. The hotel is right across the beach with wonderful restaurants around. The breakfast was lovely and never felt crowded. The best part had to be the roof top pool and lounge. The bar closes at 11 but you can stay as long as you want. The prices are reasonable. And if you're interested you can see the big dipper (star constellation) from there!

Chantelle Golding

We are halfway through our family holiday here, the location is great, opposite the beach, close to a variety of restaurants and bars. Not too far from the airport. 9yr old happy to be close to both McDonald's and burger king... The room is clean and comfortable although small for 3 people (the 3rd bed was squeezed in after our arrival). Breakfast is a vast, tasty smorgasbord- definitely something for everyone. All contact with staff has been positive. However, I was expecting much more from the kids club and entertainment. Having read (when booking) kids club activities include treasure hunt I thought this would be good. There's been very little contact from staff in regards to kids & family activities. There has been archery which was good and a bowling game. I have seen colouring pictures but 9yr old really not interested. Water polo didn't happen as no goals. We had hoped for a club activity each day where we say "see ya" and head to the adult pool & bar for an hour or so. No evening entertainment, except sports on TV in the bar. But, overall a good hotel for a family holiday.

Jordyn and James

We absolutely loved staying here. What an amazing location. Our highlight was the adults only pool on the roof top - fantastic views. We were here for 5 days, easy access to boat hire for days trips, car hire next door so we could explore the island… 10/10 experience. Breakfast each morning was also handy - included with room cost.