Holiday Inn Manhattan 6th Ave - Chelsea

Chris Manning

We had an absolute delight staying at this property for a long weekend with our daughter. The entire staff was super friendly, the facility was ideally located and well kept, and the property was located pretty close to multiple subway stops which made it very convenient. Overall, I posted a picture of our favorite staff member who went above and beyond to make sure that our stay was special and memorable. She was always smiling and was happy to provide information whatever we needed it. These are rare but valuable traits to have with somebody that deals with customers all day long. Overall, I travel a lot so I recognize quality and we had a great experience at this property! Pro tip: this property does not tolerate cannabis use which is a great benefit for a family friendly property. That sign was very appreciated as many properties do not enforce this and I would not stay in them again. Well done overall!

Jana van Eck

You pay for the location... it's ideal to visit any part of Manhattan and NYC, subway close by but also a lot of things in walking distance. The rooms were nice, tidy and functional. Staff is kind as well. We even had a direct view to the Empire State Building from our room on the 17th floor. Downside is that there are only 2 elevators, waiting time guaranteed. Also the elevators are really noisy if you have a room adjacent to them, as we did. Airco also very noisy too and warm water for showering sometimes not available. I certainly cannot recommend the breakfast, especially if not included in your room rate. Not worth the money, better off with the various bagel shops around! All things considered - due to the location and the nice and comfy room, I would stay there again.

Benjamin Whitehill

I had a great experience at the Holiday Inn, largely thanks to Rovina. She kindly checked me in early, which was already appreciated. When I was leaving the hotel later, she asked how my room had been. I mentioned that the air conditioning and heater were quite noisy, not expecting much as the hotel was clearly very busy and the lobby was full of guests. Rovina immediately took me aside and said that if this was the case, I needed to be in a better room. She arranged a room change to a wonderful room and even provided a breakfast coupon for the inconvenience. Her response was thoughtful, proactive, and genuinely caring. She was professional, friendly, and courteous throughout. It’s clear she loves her job, and it shows in the pride she takes in looking after guests and ensuring everyone feels comfortable. This is my second time staying at this hotel, and I would absolutely recommend it. People like Rovina truly make the experience worthwhile

Callie Kane

We had a great 5 night stay here! Only things we would’ve changed about the rooms would be adding a mini fridge inside and the room was a bit cramped, otherwise it was perfect and clean with a comfy bed! The staff was amazing and very friendly, every time you entered or left you were greeted with a smile. I even accidentally spilt cough syrup all over the bed late into the evening and they were so kind to me and promptly sent someone up to help us change the bedding, never once making us feel bad (of course we still did though haha). One staff member that stood out was Rovina, she was very out going and made sure to have a quick conversation every time she saw you. She made us feel very welcomed. The hotel location was great, most places were under a 25 minute walk and the entrance to the subway was also close by. Hotel felt very safe. Would definitely stay here again!

Barbara Maciejewski Wnuk

I often stay at this hotel due to the exceptional service and hospitality. The agents at the front desk are very friendly and helpful. They check in via text and when I have questions, respond quickly. I even get a - have a nice day and a welcoming hello upon return. This week there was a quaint hot cocoa bar set up in the lobby! Very sweet touch.