Hotel Palia Maria Eugenia

Grace Pilkington

Stayed here with my partner in September, the hotel is lovely. However, it’s lacking health and safety, the ladder to exit the main pool isn’t secure at all, (completely comes out, nothing holding it down), as I was getting out of the pool, the ladder completely fell out (im only very petite 5ft) which led to me dislocating my knee and having to pay the costs of hospitals and taxis. The hotel did NOTHING to compensate or apologise for this, they said they were going to speak to their manager and didn’t and just didn’t look at us for the remainder of the holiday. There was another lady there who did the same thing earlier in the week and had bruises all over her leg, the lifeguard was no where to be seen. Secondly, you do not have access to the pool overlooking the sea that you see on pictures or the adult only section unless you have booked “premium” there’s a map on reception with red X’s over most of the hotel that you cannot access. We asked for an upgrade, was told we couldn’t. There is also a separate all inclusive menu for the “premium” they wouldn’t even allow me to use the toilet in the separate building when they were holding the entertainment down at the stage, so I had to limp uphill to the main hotel. The rooms are ok, spacious enough, however there is a door in the middle of your room, separating you from your neighbour, and the walls are extremely thin. You can hear everything, from snoring to talking to banging. The cleaners go in as early as 7am and bang the furniture around without care in the world The food is bang average, edible for the first few days until you’re fed up but there are many lovely restaurants surrounding for a change The entertainment is absolutely fantastic and they put some real effort into this Beach is beautiful with warm clear waters

Douglas Cook

Premium rooms are nice - in separate bldg from main hotel with key card security to access. Cleaned daily and all with sea views. Access to private area with 2 x freshwater infinity pools, sunloungers, sauna, own bar area, which provides drinks/snacks and good service from staff. AI meals served in main hotel bldg - food was below par of what expected for a 4 star (not the greatest selection and never piping hot - would give food a 2.5-3 star rating at max, and that's not me being fussy, just comparing it to what I receive normally on holiday). Staff friendly in reception, premium area, dining room, perhaps a bit slow in service in main bar. Entertainment on par with other hotels, some by in-house team, some by external singers etc. Drinks - Localy produced wines, spirits, beer, choice of 5/6 cocktails (all others incur a charge).

Amy Litster

Myself and my family spent a week here at the end of May and loved every minute. The staff were amazing, they put on great entertainment that the adults and kids enjoyed, their service behind the bar was great and they were all super friendly. The rooms were modern and extremely clean, with fresh towels everyday and had a pretty balcony view. We chose the premium option which gave us access to 2 more pools and a separate bar which looked over the sea beautifully. I would recommend getting this as it felt worth it to all of us! These pools were quieter, had sun lounging canopy’s and staff would often come round with food on trays for you to try. The beach was not even a 10 minute walk down the coastal path and was beautiful. The water was amazing and I would definitely recommend visiting Martinelli Beach Club right next to it. The cocktails and food are incredible. Overall we had the best week and we would 100% come here again!

Claire Griggs

We had an absolutely wonderful holiday at the Palia Maria Eugenia hotel. My husband was very anxious arriving as he is registered blind, however he needn’t have been as the whole experience was incredible and the staff could not have done enough to make our stay enjoyable and make him feel safe and supported. Firstly we got an upgraded room, so he had more space and less stairs to climb, secondly the bar and restaurant staff guided him as if they were trained to care for people with additional needs. The views were spectacular, food delicious and entertainment fun and engaging. I loved the aqua gym! If you are thinking of going, book premium, it gives you more excess to limited areas and enough sun loungers for everyone, with space between each group. The pools are beautiful with sea views as if you are in an infinity pool. Lots of shops opposite and a short walk down to the beach with crystal clear sea. What more can you want? We intend to return next year with family this time. Thank you staff we loved it! Now to tackle the post holiday blues

kai brown

We stayed at the hotel for a week with their ‘Premium’ package. The rooms were modern and very clean, there was a variety of entertainment throughout the week which was enjoyable, there’s lots of different pool available throughout the complex, all the staff were friendly & enthusiastic, the food is what you expect from an all-inclusive hotel and there were lots of drinks, including cocktails available. Some downsides are the location of the hotel as there isn’t much around the area to go see during the day, so you are confined to the hotel, the cleaners came into the room early in the morning (8am) which was unexpected and the ‘double bed’ is actually two single beds pushed together meaning that you constantly fall between the two during the night. Overall, we enjoyed the stay but wish there was a bit more around the area to visit.