Iberostar Waves Ciudad Blanca

Emma

We returned to this hotel August 24 after a lovely holiday here last year. The location is outstanding - right on the beach with lots of restaurants/shops in the area and an easy bus ride to the old town (or 30 min walk). Lovely walk along the beach into the main town for even more great restaurants/shops/markets/marina. This year we went half board and were able to swap dinner for lunch when we wanted to eat out locally at night. The restaurant was fantastic - food amazing and the staff were incredible - so friendly and helpful. There is entertainment every days and night and several different pools to choose from. The rooms are tired but perfectly functional for what we needed. Caters really well for little ones - best I have seen. We cannot fault this hotel! Thank you Ciudad blanca for another amazing holiday.

Jesper Larsen

At first, I wondered why they named their hotel 'The White City' in Spanish. But when you stay there, it makes sense, as they have several white buildings and a large common area, which includes pool areas, an entertainment stage, and a quieter zone near the beach. We liked everything a lot. The staff were super friendly and helpful, and the view from our room was spectacular. The air conditioning in the room was working well. The only thing you need to be aware of is the classic sunbed-blocking issue. People go out as early as 06:00 to reserve sunbeds for their entire family, but they rarely start using them before 10:00 because they have breakfast, go for a walk, and so on. So most of the time, except near the main pool, you'll see sunbeds reserved but unused, making them unavailable even though they’re occupied for only a few hours each day. I’m not sure of the solution, except perhaps implementing a booking system for morning or afternoon slots for the sunbeds. But I guess this happens at most hotels these days. Anyway, we were out walking, so we didn’t mind. The rooms are not soundproof, so if you plan to sleep early, forget about it, as they have loud music from events until 23:00 each day. However, if you plan to attend the events, I’m sure it’s great, as you won’t be concerned about sleeping.

Oisin McGuigan

There are many great aspects of this hotel that stand out and some areas that need urgent attention. We were extremely impressed at the entertainment and staff overall. They are the hotels biggest asset. Food, bar and service is quite good and excellent value. The location is amazing and the grounds are superbly maintained. The rooms however are in desperate need of love. The beds are awful. We needed massages just to recover. The room in general is run down and feels like it hasn't been updated since the 90's. In general we were very happy with the stay but would not really visit again sheerly because of how badly we slept. Animation team are superb though. Impressive you and passionate people providing high energy activities. I don't know how they do it!

Daniel Zimmerle

First, the good bits. The food here was fantastic, both the availability and the buffet in particular. We had a view room on the 6th floor that was good for both the scenery and for the shows. On the downside, the beds in bedding were quite uncomfortable. Beds were very hard, and their solution to a double bed was to push two single beds together with no mattress topper. Rooms were a bit dated but very clean and everything worked fine.

Mike Bostan

The hotel and services are exceptional. We were 2 families with kids, staying for about 10 days. We are traveling for holidays to sea resorts every summer in Europe and the hotel stands out in terms of service. With kids, you need lots of small and smooth services for a true holiday. The hotel had everything and made everything easy. It was such a pleasure. Large range of activities for kids and parents too. Huge thanks to manager Carolina for making us to feel welcomed and make a beautiful holiday. An exceptional manager, who knows her trade.