JS Portocolom Suites

Mariane

. The hotel is very well maintained, the food is good with plenty of variety, and the location is excellent. The pool is spacious and always clean, and it was nice to see how well it was supervised by the lifeguard — it made us feel comfortable knowing the kids could swim safely. Overall, a very positive experience and I would definitely recommend it

Iris Mao Ye

Highly recommend! The food and pool are the highlights of this place, making for an overall great experience. However, the WiFi is below the standard expected of a four-star hotel. The front desk staff member, Paul, was rude on both of our visits, but the rest of the staff were helpful and pleasant. The restaurant staff, especially the chefs and waiters, were exceptionally friendly and welcoming.

Nicolai Koelhof

Amazing 12-Day Family Holiday in Portocolom! We recently spent 12 amazing days at JS Hotels in Portocolom, and we truly had the time of our lives. I was there with my girlfriend and our little boy, Dani, and from the very first day we felt welcome and completely at ease. The room was perfect – spacious, clean, and just right for our little family. The staff were incredibly kind and always ready to help, especially with Dani. Their friendliness really made our stay feel special. A big plus was the food: both the breakfast and dinner buffets were excellent every single day. There was a wide variety of fresh and tasty options – something for every taste, even for our son! Also, a big shoutout to the animation team – they did a great job organizing fun activities. It was well thought-out and added a lot to the holiday atmosphere. Thank you, JS Hotels, for 12 unforgettable days. We left with beautiful memories and already look forward to coming back someday!

Octavian Deaconu

I don't usually leave reviews, but this hotel deserves it. -The rooms are comfortable with a beautiful view of the bay -The food is really diverse and fresh -The staff is very friendly -The pool is perfect, the children's pool also includes a water slide. -Interesting playgrounds for children -Shows every night ( we caught about 3 out of 10 days :)) ) -Portocolom, one of the most beautiful ports, locations in Mallorca

Anna

Overall the hotel lived up to expectations. Spotlessly clean, lovely service from staff, good facilities, plenty of sun-beds at any time of day, a good range of food in the restaurant (we were Half Board) and decent machine coffee with breakfast. There’s a small fridge in the room (no ice box which would have been great). No kettle but being a saddo, when I read a review that suggested bringing a travel kettle, I did that and was so glad I did! If you enjoy a cuppa first thing then it was handy. The shower is unbelievably powerful - and nice and hot if you want it. The resort is more suited to those with young children - our teenagers were a bit bored. The pool area is lovely - so clean and well kept. Even the toilets by the pool were spotlessly clean all the time. The bar staff are friendly and helpful. Drinks are ok price-wise but basics like water or soft drinks are a bit overpriced. Only negatives that knocked this down from a 5 star review/experience: 1. The air con was NOT good at all when we arrived but after a few days the temperature gradually got down to be nice and cool (it was 31°C outside every day). At first this felt like a major issue but once the rooms cooled after a couple of days, it didn’t detract as long as you kept air con on 24/7. 2. The juice at breakfast came from a machine and was undrinkable on the whole. I think it’s better first thing in the morning but it becomes more and more diluted as breakfast goes on. Water was also only available (in tiny glasses) from this machine at breakfast - at other times you have to buy water, which only comes in 500ml bottles (rather than larger shareable bottle) so the cost can mount up. 3. The entertainment was variable at best - we didn’t stay for most of it. The girl who takes the quiz, bingo etc is great - full of energy, but overall the entertainment didn’t help create a sense of community among guests, which was a shame. I’m not a huge fan of taking part in the usual pool games during the day or always being at the hotel bar for entertainment every night but this holiday made me realise that NOT having that can make quite a quiet resort with visitors from many countries (much better than brits-only resorts!) seem a bit soulless or lacking a community feel. Overall I am pleased the hotel was as lovely as it looks and that the place was so clean. Those are huge pluses! If they sorted out a few basics like the juice/water and had better air con and entertainment I’d be back in a flash.