Ging Pattra Artluek
Amazing spot for a holiday! The facilities are incredible, and there’s so much to do during the day with all the activities they organize. The pool is massive and spread out, so it never feels too crowded, which is great. There are plenty of dining options—Italian, international, and Thai—so you don’t even need to leave the resort for good food. My favorite part is the room design. It’s so spacious, with a huge deck and an equally impressive bathroom, all beautifully maintained. The hospitality is always top-notch, and the breakfast is hands down the best I’ve ever had. This is my second stay here, and I’ll definitely be back again. If you’re looking for a perfect holiday getaway, this place is a must-visit!
Alejandro Vidales
We had a very good time in this hotel. The beach walks were the best. Secluded place, not crowded, you can walk alone in one of the longest beaches I have ever seen. Sunsets are amazing.
The kids had a blast, there are so many things to do for them that there were always entertained.
Make sure you get a room with access to the pool so the kids can get out and swim.
The breakfast had so many options, a bit crowded for our taste so we ended up having breakfast in the room after the first day.
We stayed 5 night but we could have stayed 5 more easily.
It would have been nice to give a bit more attention to the cleanliness of the cushions in the restaurants, specially the beach bar and the breakfast restaurant.
Tomer Shenhav
We recently spent three amazing nights at this hotel with our kids (ages 5, 8, and 10) and loved every moment. The facilities were so inviting that we felt no need to leave the property!
• Check-In
Upon arrival, we were greeted by an impressive lobby. The staff guided us to a waiting area, and we were treated to cold tea and wet towels as they processed our check-in. They were attentive and responsive throughout the process.
• Pools and Hotel Layout
The hotel boasts an extensive array of swimming pools, making it easy to navigate from one area to another. There are designated spaces for adults and families, ensuring everyone has a great time. The options include large pools, kids' pools with fun features like waves, slide and trampolines, plus relaxing areas with jet streams and bars.
• Room
We stayed in a family room with direct pool access, which was a highlight. The room was spacious, stylish, and featured comfortable beds with large pillows. We appreciated the well-appointed bathroom with both a shower and a tub, as well as ample storage for luggage and clothes. The small balcony allowed us to dry wet items under a roof, protecting us from rain.
• Breakfast
Breakfast was fantastic, also divided between adults and families. The dining area is quite spacious, but note that tables can be a bit far from the buffet. A staff member guided us to our table, recommended coffee options, and brought our drinks promptly. The buffet was extensive, thoughtfully categorized (such as garden, beverages, Indian, bakery, eggs, and Thai), making choices easier.
• Dining Options
The hotel offers various dining experiences, including Thai, Japanese, Italian, and Indian cuisine. While some options were pricier than those nearby, we particularly enjoyed the Thai and Indian restaurants but were not fond of the Italian.
• Activities
There were plenty of activities for kids, including roasted marshmallow sessions and shoe painting. The kids' club was an excellent facility, with pool tables, air hockey, and other games available nearby.
• Staff
The hotel staff were incredibly friendly, helpful, and professional. Their commitment to our comfort truly stood out.
• Cons
While our experience was overwhelmingly positive, we did encounter some minor issues. After switching rooms mid-stay (after a short trip), our new room had a weak shower stream and a balcony without a roof, making it difficult to dry wet clothes. Additionally, the Wi-Fi connection was occasionally slow in certain areas of the resort.
Overall, we had an unforgettable family getaway and would highly recommend this hotel!
Superb Lim
Superb service, friendly and warm, English speaking, amazing chefs 👨🍳 👩🍳 🍳 and chamber services are superb, too. Their actions are thoughtful. For example, my charging wire is messy and placed on the table. When I was back after the water sports, the charging cable was neatly tied. I also noticed there was a creative built towel look-alike elephant 🐘, slippers neatly arranged. I was touched by their thoughtful actions. Because back to my country, Marina Bay Sands does not do that much like your caring staff. Thumb up to your chamber staff 👍 👏👏👏 Just want to say thank you to them. Also friendly Male staff at main counter, his name is Tiger.
Maksym Timchenko
Huge well maintained resort. Has family and adults sections. Plenty of activities for children and adults to be occupied whole day. Huge pool running throughout the property. Staff and management are top notch. We had some minor issues with our room initially, which were promptly attended to. The food at the resort is quite pricey. It’s worth to prepay for half board if planning to eat on site.