Kata Palm Resort and Spa

Gwen Smith

We have just come home after a lovely stay here. Our room was beautiful and quiet. Even though this is a big hotel, it offered very a relaxing environment and we didn’t really ever notice too many people. It was a great escape from the bustling beach area! All 3 pools were clean and inviting. I used the room laundry service which was very prompt. The staff are helpful and it is in a great location! Oh and a good breakfast!!

Edward Wright

We stayed for a week and had an amazing time. From check in to check out everything was awesome. Thai people are so nice and friendly, the staff were the nicest people ever. We stayed in the Blue building. The room was great size with a huge comfy bed (mattress is firm!!). It had a balcony, an air conditioner, a great bathroom, tea, coffee and water replenished daily for free and a mini bar / fridge. We also used the room service, food was great. Breakfast is good, plenty of options and is served from 6:30. There are 3 pools with plenty of sun chairs. There are also bars and a restaurant on site for lunch. There is a desk at reception with a very helpful and nice lady selling excursions. We went on 3 separate ones, all were awesome. Free parking on site too if you have a car. On a busy street with plenty of restaurants and bars. The sea is a 5 min walk away! We would stay here anytime again and had a wonderful time!

Chantal Masson

Unbelievably friendly staff, great rooms, fantastic pool. They made my birthday extra special with flower arrangements and a birthday cake. Thank you so much! Food( buffet and lunch at their restaurant) was the only let down. Good selection of foods, but everything was bland and tasteless. I will definitely stay here, and recommend this hotel to anyone.

Sophie S

Not a 4 star hotel - Avoid! Really poor service at the reception, with guests interfering during other guests’ check ins for their own needs. Barely welcomed by the reception staff, not a hello just a request for the tourist voucher and our passports. Was asked for a deposit of 3000 baht - exorbitant given the state of the hotel and with no real justification. Informed that I would be charged for water and fined if I was to take shower towels to the pool. Immediately checked out, although this was a bit of a challenge as the reception manager didn’t want us to. She kept repeating that I would not be getting a refund despite me saying that it did not matter. She eventually offered to give us another room, by that point my mind was made up. The young man who welcomed us and carried our luggage was the highlight of this hotel - smiling and helpful.

Limor Nesher

Our family had a great time at the hotel . Not your a typical western hotel . It is very ethnic , gets you into the Thai vacation vibe immediately . Large Lobby with Oriental Thai elements and seating areas that reminds me old movies. The first room had an issue so they upgraded us to a better room without any discussion. We had Coy fish pool outside the balcony ! The staff was very efficient and helpful starting with the bell boy, the concierge, that was incredibly friendly and knowledgeable helped with advise and booking. The breakfast, restaurants and bars had a vast offering that was good for any stomach and they also had Calming music playing during breakfast . They offer spa and Thai cooking lessons in house , which could be good for rainy days . The several pool areas are peaceful , and private in some parts, they remain open when it rains (and also after hours as we noticed ) The location was very good . Very Close to Kata beach entrance and the Main Street. They have Parking and wifi . The beds were not very comfortable There were a few areas on the lower level that had a bad smell possibly from the driveway behind, we understand it may have been the rainy season so I am sure this would be fixed . I would recommend this hotel to families, it is convenient and unique and we enjoyed our stay .