El Karma Aqua Beach Resort

Radu George

I'm on vacation, but it's not quite what I expected. 😔 The place itself is alright, with several pools and a water park for kids. 🤽‍♀️ However, there's an entrance fee for the water park, which wasn't mentioned. I'll try to make the most of it and explore the surrounding area Maintaining a clean and welcoming environment is essential for everyone's comfort. A tidy space contributes significantly to a positive experience. It's important for staff to be attentive and helpful to all guests. Offering exceptional service should be a standard practice, not contingent on additional incentives. Hopefully, these concerns can be addressed to ensure a more pleasant experience for all. the staff need give every time tips if not is looking to ugly to you and the same when ask one wine or juice ...and i have all inclusive

Elle

Just finished my stay at this place. Honestly so disappointed the food was terrible very bland and very little options it was always just meat rice or pasta. They have a Chinese restaurant, nothing Chinese about it. And the Italian? Absolutely disgusting can’t even call the pizza a pizza it was raw. My boyfriend has also gotten food poisoning while we have been away. I urge you not to book with them unless you’re ready for disappointment. The rooms were very poor and dirty. The “spa” staff are constantly following you and trying to force you to buy there treatments. The “all inclusive” is not. You have to pay for water, wine and if you go to any of there “included restaurants” you have to pay for drinks. I am a wine drinker but have taken to the free beer since it’s £30 a bottle and they won’t let you just buy a glass. It was honestly the most disappointing experience. The pillows feel like you’re sleeping on a slab of concrete and the food is just as bad. I don’t know what else I can add to warn people but please do not book this hotel. They all beg for tips and pester you. Probably the worst holiday myself and my partner have had. Also so many works being done that half the resort isn’t accessible the whole place smells horrible and is dusty. Not to mention all the male staff looking at me like I’m an object I’ve never felt more uncomfortable in my life as a young woman.

Hazel Thompson

Stayed at this hotel for 7 days. Had issues with my door locking for 4 days strait and the maintenance guy could not fix it… on the 4 day the maintenance guy said he had fixed it but the door would not open so it was then not fixed again. The food was repetitive and didn’t taste the best although I did enjoy the breakfast. The alcohol didn’t taste good at all it was all off branded. They had one called el karma club which I’m guessing was supposed to taste like the brand Havana club?… the staff didn’t seem like they wanted to help you as they kept telling me tomorrow they will fix my door so I’m guessing they didn’t realise the safety issue at rise there. The vitamin bar staff were very demanding for you to buy more items than you needed. Some of the bar staff would pester you by asking if your married which made me feel quite uncomfortable. Not all bar staff was like this but just a few because some of them were lovely. When I complained to the guest service women she had no sympathy for me. She only offered me a late check out which was only about 3 hours later. The room service guy called youseff and towel guys were lovely and very pleasant people. The staff are overworked in this hotel. Don’t eat at the restaurants in the hotel as you will be disappointed. Apart from the water slides they do not have much to do for the kids also. Would not recommend this hotel!

Stu

Hotel is nice, food isn’t bad good selection, rooms are very nice and huge, one down side the showers aren’t that great. You also get hounded by the spa staff daily. Its $1 a day for internet which can only be used in reception

Olga Levinta

I had a chance to spend a week in El Karma Resort, my first experience in Egypt. Overall the experience was nice. Walking distance to the sea, many pools ( which is big plus) . Food was alright . Room was spacious. The most important was the hospitality of the staff. Front desk always responsive and friendly, animation team did everything to make us feel happy and entertain, lifeguards at the 1st pool ( Abdo and Ahmed) were very nice , friendly and helpful. Always there for the guests, especially kids ( laughing and playing with them). Respectful and polite with elderly people. Very good young men