Royal Lagoons Resort & Aqua Park

Pratiksha Banga

We went family to the holiday and stayed in this hotel . All the staffs were very friendly and welcoming. My children’s loved the kids disco and all the extra activities. The food was delicious and amazing. The beach is really very close and clean. We had a great experience overall… I will definitely recommend this place. 🥰🥰🥰🥰🥰

Patrice Stephens-Sobers

Rooms were dirty, everyone in my group complained about their rooms being dirty. Dust everywhere, hair in the bed, faulty furniture, a mess overall. Food was horrible, hardly found anything good to eat (and I'm not a picky eater) it wasn't worth getting all inclusive because I hardly ate. When I did eat, I got food poisoning and missed my excursion the next day because I was in the hotel room hurling my guts out. Even the drinks were awful, can't even get a decent cup of coke. The food is not easily accessible. I only enjoyed the £2.50 cocktails at the Shisha bar. Pool was disgusting and dirty, pool bar had an awful smell. NOT comfortable stay, I do NOT recommend this hotel at all. It's also in a terrible area, full of poverty.

Marttin Roos

I would say this 1 star is even too much, they promise good food, "shows and parties" every day, they need to look up the meaning of thoes things. I was there for a week, every night at a "kids party" they danced with kids for 20 min and aftet that with growups they did like birthday type games and that was the "show" there was 1 "party + 4 shows" they sold it as "party from 9pm-1am with 4 shows". The shows were 2 women doing freestyle dances with different outfits and 1 guy who had a full LED suit on that blinded you, that party ended at 11:45 they told everyone to leave, it cost me 19,79€ cause i had to take out 700 EGP thats 15€ per ticket, there was a random woman there who had better moves than the 2 "show" girls. You cant walk or sit outside without having to say "no" 20 times every 5 min, cause the sales ppl there wont leave you alone, after you say no to everything they offer, they will ask you why 20 times, at first the prices are 100-150€/$ per person, when u say no enough they will offer/force 10-50€/$ for 2 people. The food is tasteless, as in no flavor and gave me food poisoning. 3 days in a row i had to call the front desk cause our room service forgot to leave water (1 600ml a day per person). "New sheets" and bedding always had stains on them and were dirty, rooms had dust everywhere, told them the safe doesnt work, they are still coming to" fix it". Furniture was broken, pools were dirty, i saw some guy take water from the pool, throw it on the ground and then pushed all the dirt and stuff back in to the pool. I booked a pool view room, got the otherside that was just a construction area and garbage+in front of the water pumps that made noice 24/7 so it wad hard to sleep. I had all inclusive stay, free drinks were from 10am-11pm and tasted disgusting, most of the things they say are included, aint, late dinner costs, everyday the "kids party show people" invite you to a party/club 15-20€\$ to get in and small drinks are 7-20€/$ inside. Most of the staff doesnt understand english so you have to repeat alot or change the whole sentence, after a while i gave up trying to speak to them. They serve "burgers" thats just a bun and burned meat at the buffee or with a lil salad outside from 4-5pm, meat was under cooked or over cooked and dry af, in the buffee/outside 1 guy will offer you "fresh juice", tells a "special price just for u my friend" from 5€/$-2.50€/$ even tho the buffee wherr u can get drinks from, had a price list for 2€/$ all in all worst FIRST vacation ever, as i said even the 1 star is too much, they call themselfs a 5 star resort, id say 0.01 star on a good day, DO NOT GO THERE!!!! Area around was rundown and trash everywhere. Hala bar people were nice but also tried to scam you. I was there for 7 days. If you look at the 5 star feedbacks, u see alot of egiptian named so the locals are trying to bump it up

Takya “Khanney” Khan

Great hotel. Rooms are not too bad, good-sized, and pretty basic but clean. Staff are really friendly and very helpful. Location wise, not much in the vicinity, only the Museum on the doorstep. You will need transport to get anywhere else.

Jakub Paciorkowski

We are currently staying with my fiancée at the Royal Lagoons hotel. We really enjoyed our stay. We would like to thank and distinguish the hotel staff. Employees are very: committed to performing their duties, friendly, funny, helpful, cordial, kind, considerate, professional. Someone FANTASTIC is Mr. Mohamed, who works as a bartender in one of the pools and collects orders from tourists sunbathing on deckchairs. An extremely kind and hardworking man. She prepares delicious drinks with various fruit decorations. He will be happy to talk or joke. What's more, it cares about the safety of tourists by tactfully but firmly refusing to prepare alcoholic beverages for customers who are already very intoxicated and just being in the pool is dangerous for them... Full profess! Many Polish bartenders could take lessons in professional service and high personal culture from Mr. Mohamed. Best regards Misia&Kuba