Oasis Tulum Lite

André Datti

I had a blend of positive and negative experiences at this hotel, but overall, I’d still recommend it. Here’s a breakdown: Reception: This was one of the weaker points of my stay. I arrived at 2:00 pm, as my reservation indicated that check-in would be available, but the staff informed me it was actually at 3:00 pm and that they’d "try to prepare a room early." Although they did find one before 3:00, it wasn’t what I’d booked—we received a double bed instead of the king bed we’d reserved. The reception also felt more like a tourist agency, with staff continuously suggesting room upgrades. Another odd issue was that, despite having prepaid three days in advance, they couldn’t confirm payment in their system, and I had to forward several emails as proof of payment before they accepted it. After about 30 minutes, we finally went to our room. Room: The room itself was spacious and comfortable, though the humidity had clearly taken a toll on the interior, with a slightly worn feel. The air conditioning was effective and kept the room cool, but the bathroom was disappointing. The toilet area had a glass door, which offered no privacy, and the drains emitted a strong sewage smell that lingered. This seemed to be a known issue, as the staff didn’t appear concerned about it. Hotel Grounds: The hotel’s main areas, such as the reception and restaurant, were beautifully designed and well-kept. However, the room buildings showed noticeable signs of humidity damage, with worn paint and other signs of wear. The door to our room, for example, was swollen and extremely difficult to open and close because of the humidity. Restaurants: Dining here was enjoyable. The restaurants I tried offered delicious meals, and the service was attentive and efficient. I didn’t experience any issues with food quality or waiting times. Bars: The bars were also excellent, with a wide variety of cocktails and always-cold beer. They only served Dos XX lager, which was refreshing, but guests preferring a more full-bodied beer might find the options limited. I would have appreciated some snack options or a dedicated snack bar near the beach, as currently, they only offer drinks by the beach. Pools: I didn’t spend much time at the pools, preferring the beach, but they looked inviting and well-maintained. Beach: This was the highlight of my stay. It’s a gorgeous beach, though rocky in areas with coral. For those not interested in snorkeling, this might be a bit of a downside, as the rocks can make entering the water challenging and potentially uncomfortable. However, there are small rock-free zones, which are popular with families and older guests. I personally loved it, as I went primarily for the snorkeling—the clear water and marine life were fantastic. Enjoying the beach from the sand was also a relaxing experience, and it never felt crowded, with no vendors to interrupt the peace (likely due to my stay being in October, the off-season).

Alyssa mason

I want to start by saying that please take the bad reviews with a grain of salt. The staff was outstanding. From Jonathan and George in the lobby. Frankie in the restaurants and Antonio in the buffet thank you for making our stay amazing. The resort was beautiful. The food and staff were fantastic. There are many options for food and they were all amazing. Now yes the rooms had a bit of a smell but it's right the ocean you cant the help that. If you are looking for a relaxing stay without party people please go here. We will be back. Thank you again Jon & Alyssa

Lawrence Roose Clark

We really enjoyed this resort after traveling through Belize and Mexico. There is a great diversity of pools, places to eat, bars with flowing drinks and a nice chilled vibe and the service staff have all been friendly. Be it relaxing on the white sand beach or snorkel king in the pristine ocean. The room was lovely and relaxing with everything catered for. Really enjoyed the diversity of activities and inclusiveness - water volleyball, beach volleyball , something most hrs of the day. After a tiring trip with continuous transport delays and border crossings. We felt really lucky to have a positive experience and large resort complex to really feel safe and relax and eliminate our worries. Would return! Gracias!

William Paz- Ramirez

If you're looking to relax, this is the all-inclusive for you. All of the bars and restaurants close at 11p. So if you're not a night owl. This would really work for you. However, if you're looking to party and stay up all night. I would look at a different hotel. Food was amazing!

Aurora Tops

Amazing location, couldn’t wish for better white sandy beach which was very clean and beautiful. Loads of colourful fishes close to the shore , even you can spot stingrays on some occasions. Food was fresh and delicious, grilled whole fish and sea food was my favourite. Good pools but the pool floors needs repainting . Great staff , everyone was trying really hard . The room floor need bleaching because it’s not clean properly it will get brand new life after proper attention. AC was great , beautiful evening shows and great little game room and for kids . I didn’t like the room seems filthy but I would come back just to enjoy this beach again . Very fair price . Thank you