Overview
Immerse yourself in the tropical splendour of Cancun with an irresistible all-inclusive Mexico holiday at the sun-kissed Grand Oasis Palm. Sitting in a splendid location beside soft white sands and the pristine waters of the Caribbean Sea, this su...
Immerse yourself in the tropical splendour of Cancun with an irresistible all-inclusive Mexico holiday at the sun-kissed Grand Oasis Palm. Sitting in a splendid location beside soft white sands and the pristine waters of the Caribbean Sea, this sublime complex offers the perfect location to enjoy relaxed days with your loved one. Families are also welcome at the Grand Oasis Palm, with plenty of fun to be had by young guests at the children’s club, arcade and the pirate-themed beach and pool park. Offering sumptuous accommodation, thrilling activities and mouth-watering cuisines to suit all tastes, this heavenly hotel is an ideal choice for anyone dreaming of a magical escape to Mexico.
How far is the nearest beach?
Grand Oasis Palm is located next to the beach.
Distance from the airport
Cancun International Airport is approximately 23km away from Grand Oasis Palm.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Course Nearby")
Golf
![Spa]( "Spa")
Spa
![Parking]( "Parking")
Parking
![Adults-Only]( "Kids Club")
Adults-Only
![Adults-Only]( "Adults-Only Areas")
Adults-Only
![For Families]( "Family-Friendly")
For Families
![Waterpark]( "Water Park")
Waterpark
Facilities
- Swimming pools
- Restaurants
- Bars
- Bars
- Beach clubs
- Water Park
- Adults-only zones (including restaurants, bars and beach clubs)
- Gym
- Spa (adults-only)
- Kids club
- Yucatan Jurassic River
- Pirata’s Bay Pool & Beach Park (including a zip-line, camping zone, open-air movie theatre, pirate ship tour and lots of games)
- Beach soccer
- Dance lessons
- Zumba
- Aqua aerobics
- Yoga
- Pilates
- Kayaking
- Board games
- Arcade
- Evening entertainment (including live music, comedy shows, acrobatic shows, magic shows and belly dances)
- Adults-only entertainment
- Beauty parlour (adults-only)
- Boutique (local charge)
- Parking
- 24-hour reception
- Currency exchange
- Laundry service (local charge)
- Babysitting services (local charge)
- Meeting rooms and facilities
- Wedding and honeymoon services
*Please note that charges may apply to some activities and for the use of some facilities.
All-inclusive
Grand Oasis Palm is an all-inclusive hotel. The programme consists of meals and beverages service 24 hours a day, with breakfast, lunch, dinner and snacks served at a wide variety of restaurants and bars. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.1
Google reviews (12818)
Roxana Hernandez
After reading all the horrible reviews I have to say I don’t know where they stayed because it was not at oasis palm. My family and I booked 4 nights with oasis palm. We ended up upgrading to the sens side so I don’t know how the other rooms were but our room was fine no issues other than a hard bed. Not hard enough to write a bad review. Oasis side and the sens side were both great. Every one there was friendly and always had a smile on. Food was great. Kids did not really like the food but not the hotels fault. The only real issue we had was location. I should have done more research on location because the beach was very small and since it was in a “lagoon” area there was more seaweed/plant vegetation on the beach so hard to swim and enjoy.. it is great for smaller kids, no hard waves there. Other than that had a great experience with the hotel.
Guot Shol
Grand Oasis Palm has its ups and downs. The staff is fantastic, and the housekeeping keeps the rooms clean. However, the beach is plagued with seaweed, and the food, especially the burgers and hotdogs, is disappointing. Entertainment is mediocre, and the loud AC makes for a rough stay. The smelly sewage and lack of a shower curtain are major drawbacks. Additionally, the TV signal is poor.
We could not lock the bathroom door and no ventilation.
Overall, it has potential, but significant improvements are needed.**
Ivonne H
The rooms are outdated. The first room we were given didn’t have cold water, and both the phone and TV were not working. Around 11 p.m., we were moved to another room, which had water but was equally outdated, and one of the lights didn’t work.
At check-in, we were introduced to a lady who was described as “our host.” She took us to an area near reception and started promoting a “special breakfast” for us, asking for a deposit. This was confusing since the hotel is all-inclusive. It turned out to be a timeshare pitch, which we declined.
Relaxing in our room during the day was not an option. One afternoon, I needed to get some work done, but it was impossible to concentrate due to loud hammering from construction upstairs.
On the positive side, the staff was consistently kind and helpful. The buffet restaurants were decent, while the à la carte options were excellent. We felt very welcomed by the staff, but overall, the experience was underwhelming.
We chose this hotel because we were traveling with our five-year-old daughter, but the kids’ pool was at the far end of the property and wasn’t very clean.
Lacey Leduc
Horrible and outdated. So hard to get food let alone make a reservation anywhere. We had to pay for an upgrade because they stuck is in a run down dump that was flooded. Our new room was cleaned once once we teamsters over them never again. I asked to have our fridge filed and they never came. I always had to chase and get my own food or drinks. This was not a relaxing vacation.more like a huge stress and waste of money.
THE ONLY THING THAT WAS AMAZING ABOUT THIS TRIP WAS THE OCEAN AND LEAVING THE RESORT TO EAT AND DO ENTERTAINING THINGS.
***DO NOT COME HERE! I REPEAT, DO NOT COME HERE. HUGE WASTE OF MONEY!***
IANA PALYKHATA
It is an extremely dirty place, and the staff doesn’t clean at all. The bathrooms are absolutely disgusting, and the overall hygiene is unacceptable. The food is poorly prepared, and my kids and I got sick on the second day. The restaurant uses dirty glasses and plates, which is a major health hazard.
The beach was just as bad—dirty, noisy, and crowded with motorboats parked directly on the sand, making it impossible to relax or enjoy the water. This place is a complete waste of money and time.
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