Outrigger Surin Beach Resort

George Green

Sadly we had a very disappointing stay here. I was going to give it 2 stars, but the staff are so good I feel 3 stars is fairer. When we arrived, there was work being done by the pool, which was noisy and also meant the pool bar was closed. No mention had been made of this before our stay or at check in which was very disappointing. Had we known about this, we would probably looked to stay somewhere else. When we pointed this out, the best they could offer was a free drink. The hotel looks very nice, but seems poorly built. Soundproofing in our room was poor, with noise from the road all night. The fan made a lot of noise and the bed creaked. The bar and restaurant prices are very high. They have 2 craft beers that work about £8.50 for 500ml. That sort of price is outrageous for London, in Phuket it's criminal. We had lunch here and it was very nice, but should be for the money being charged. It's an international hotel chain, so seems to think they can charge much more than standard local prices. Positives are the hotel looks very nice restaurant has a nice atmosphere and the staff are excellent. I wouldn't return here and probably wouldn't stay at another Outrigger hotel either.

Sally Lloyd (salidatious)

We had a fairly good experience here. The rooms are lovely and spacious. It’s a small hotel - the staff is lovely and definitely get to know you if you’re staying a few days. I do not recommend the All Inclusive option. We did this to save hassle - but the menu is extremely limited and it doesn’t included bottled water at the bar! We had to bring the bottles from our room at dinner. Fairly ridiculous. That said - the food was tasty, even if after 4 days we were fed up of the options!

Bubbles

Highly recommended hotel and restaurant in Surin Beach! I had an amazing experience during my stay. The service was exceptional, with the staff going above and beyond to ensure everything was perfect. The food at Nalu Bar & Grill was simply outstanding, with every dish beautifully prepared and full of flavor.

Chris V

I have truly enjoyed staying at your hotel this October. A big thank you to all the staff who have treated us guests with such hospitality and made us feel truly at home. The room was lovely, breakfast quality was great. We appreciated the gym and morning yoga offers, too! The beach is quite close plus there are stores and restaurants nearby. There are just very few ideas how my experience could have been elevated even further: in my view, the prices for drinks and food are overall too high. Cocktails/burgers/beer cost the same as in Germany even though the cost of buying ingredients should be much lower. We didnt order much :) Besides, I noticed that hardly anyone actually used the pool shower before taking their swim, so perhaps the sign asking people to take a shower could be made more visible (everybody is sweating a lot here, after all…).

Darham Mohd

4 days of chillexing. Friendly front desk staff, warm breakfast team ladies and cheerful housekeepers including the security guards. Room- Best bed and toilet. Plunge pool was great way to cool off the heat after walking around the beach. Housekeeping daily👍🏽 Breakfast - was okay as we eat Halal food, so the option was limited but the vibes were welcoming. I just hope they would separate the pork from other foods, provide different utensils and cutlery while cooking the eggs. Still good 👍🏽 The pool area was very relaxing and the resort is nearby the beach. Would recommend this place 👍🏽 Thank you to the friendly team at outrigger. We feel well taken care off.