Porto Bello Hotel

Emre Sihan Kaleli

We had a wonderful 6-night holiday at Porto Bello Hotel Resort & Spa with our family, including two children. We booked the all-inclusive package. The meals offered a very large selection and were also vegetarian- and vegan-friendly. Both the rooms and the general areas were very clean and well maintained. What made our stay truly special was the friendliness of the entire staff. We would especially like to thank Ms. Alexandra from Guest Relations, who was exceptionally attentive to all our questions and requests. We also found Ms. Dilan from the restaurant and Mr. Mirac (Guest Services and Luggage Assistant) to be very kind and helpful. We highly recommend this exceptional hotel and would be happy to return!

Abdel S

I’ve stayed in many hotels around the world, but this one was by far the most disappointing. The staff, from the reception to the bar and canteen, are some of the most unfriendly and unprofessional I’ve ever encountered. The worst of them all is the so-called General Manager of Guest Relations—completely unhelpful and rude, as if guests are a nuisance. The rooms are another disaster. The duvet cover and bed sheet were so old and rough they felt like sandpaper. Clearly, they’ve been excessively washed and never replaced. No softness at all—definitely not what you'd expect from a 5-star hotel. To make things worse, the tap water in the bathroom didn’t work for most of my stay. They only bothered to fix it on my last day. Housekeeping didn’t clean my room or change the towels on the third day, and when they do give you towels, they’re ancient and worn out. At one point, I was even denied access to my own room because the key card was deactivated. I had to go back to reception to have it reactivated—no apology, no explanation. And the food? Absolutely dreadful. Nothing is fresh. They just take leftovers from the fridge and serve them again. The quality is extremely poor, and it’s obvious there’s no care or hygiene standard in the kitchen. To top it all off, don’t bother trying to send them a complaint email—they simply won’t reply. Total lack of accountability. I would never stay here again, and I strongly recommend others to stay away. This place is a disgrace to the 5-star label.

Jerobeo Jordaan

Visited recently for a week. The hotel is a bit dated aesthetically and requires a revamp but it's conveniently located with good amenities. The staff were pleasant to deal with. Only issue I had was that the room was dusty & had a distinct smell when checking in. Sorted that out with housekeeping & aired it out the following day. The food options were great & delicious! The hotel was clean & had an enjoyable experience overall.

Biljana Mijatovic Galas

A very good hotel with nice food and good staff. In the room, we had a very small balcony, which did not have enough space for two people. The location of the beach is not suitable for small children under two years old who are not yet walking. The playground is in the sun during the day-too hot, but it is dark in the evening because there are no lights-you cannot see anything. There is an underground passage to the beach with many stairs. We stayed there for two weeks. Some nights were noisy because of the wedding hall. Loud music played in the hall.

Gareth Patten

Lovely Hotel, recently had a much needed face lift. Have stayed here 9 times. The staff are wonderful. Restaurant is busy, the Hotel always seems to be catering for Sports teams from different sports and countries, this is not a problem. Only complaint from me is that the Hotel, since it's makeover is less "All Inclusive" than it used to be. There is a much smaller selection of "Free" Alcholic drinks, including Local Turkish Wines, obviously not a problem if you don't drink alcohol!