Park Central Hotel New York

Ricardo Horacio Valverde

Hi, we're about to leave. Room 1730 from October 15 to October 20. We had a very pleasant stay at the hotel. Great location, good room, good daily cleaning, and daily towel changes. Excellent staff, although not all of the reception staff were a bit grumpy all the time. Haha, haha. Likewise, the hotel and all its staff are 100% recommendable. We'll come back on our next visit. Thank you very much.

Gabriela Citrone

⭐ ZERO STARS — Truly Horrible Experience at The Park Central I don’t usually leave negative reviews, but my stay at The Park Central was so awful that I feel obligated to warn others. Our room was extremely hot, and the air conditioning didn’t work. When we went to the front desk for help, they said maintenance would come “right up.” We waited over two hours, and no one ever showed. When we went down again to follow up, the woman at the desk didn’t even lift her head to acknowledge us — she just said “okay.” There were no towels or soap in the bathroom, and a giant hairball left in the trash. The heat made me physically ill, and our room phone didn’t even work to call the front desk. We ended up booking an earlier flight just to get out of the hotel. On checkout, one kind employee finally spoke to us and confirmed there was no record whatsoever of our complaint in the system. That was the final insult. I paid over $700 per night for this room and expected at least basic hospitality. Instead, it was the worst hotel experience I’ve ever had — disorganized, unhygienic, and completely unresponsive staff. Avoid this hotel at all costs. Zero stars if I could give them less.

Dianna O

This should be a three star hotel. It's old and a bit rundown. The lobby looks fine, but upstairs there are huge stains in the hallway carpet. Only bath towels: no hand towels, wash cloths, bathmats, or hand soap in the room. There was a shower cap left hanging on the hook in the bathroom. Housekeeping brought the items 2 hours after I called. Bed is a bit saggy. The Front desk staff made me wait 3.5 hours for a room and still it wasn't ready when I came back at 3:45 p.m. There's a lot of staff standing around talking to each other instead of helping guests or giving memorable service. Only the luggage check staff are helpful. Very Mediocre hotel but in an excellent location. Close to Central Park, Carnegie Hall, subway, restaurants, and shopping, an easy walk to Times Square.

Caleb Bundon

The Park Central hotel is decent, but it has some drawbacks. The lobby is really nice, and there is a restaurant in the lobby. It is rather quiet all things considered, and it is located in a somewhat safe area. A Starbucks and a deli are within a minute walk, and they are really good! In addition, a subway station is a 2-3 minute walk away - servicing the NRWQ Yellow line. The rooms are pretty typical, but there is no mini fridge, microwave, or tea/coffee maker. There is ice and an exercise room available. The rooms have some damage, but housekeeping is a daily occurrence. Be aware that there is a $40 surcharge because of a stupid “destination fee,” along with your typical $300 surcharge for damages. Overall, if you think it is good for the money, it wouldn’t be a bad place to stay. If you are looking for something nicer, stay somewhere like the Plaza and not here.

Tallula Austin

I’m a 22 year old solo female traveller who came to america for the first time. Wasn’t pleased about the extra $300 deposit and $150 destination fee that was expected at the desk when i arrived but apparently thats normal for manhatten hotels. My room was very big and my tv had friends and the big bang theory on every night. Room had no kettle or fridge which means you spend lots of money on food. The hotel supermarket in the lobby is twice as expensive so i regret using it although choice was nice. Location was a dream, felt very safe in manhatten & able to walk quickly to all places from hotel. The bath plug was filthy, every time i tried to fill up the bath it spat out gunk. I tried on three separate nights and tried to clean it out myself but no luck. Housekeeping come each day & do a really good job otherwize. However, the air con can only be adjusted. Even when i turned it OFF it remained on so i had to sleep it aircon air for days and it was hard to breathe. Some nights the machine was so loud it woke me up or it got too hot in the room. The windows also do not open?? so i would rush downstairs each morning just to get some fresh air and not feel cooped up. Overall it was a pleasant and safe experience for me, no horror story at all compared to some stays in new york. It is good & there are just little tweaks. Thank you, i might try elsewhere next time thats all