Overview
The distinguished 5-star Sheraton Grand Hotel Dubai offers an exceptional experience in the heart of the city. Enjoy the convenience of a 24-hour gym and escape to Soul Wellness & Spa for a couples massage, a facial, or a revitalising sauna sessio...
The distinguished 5-star Sheraton Grand Hotel Dubai offers an exceptional experience in the heart of the city. Enjoy the convenience of a 24-hour gym and escape to Soul Wellness & Spa for a couples massage, a facial, or a revitalising sauna session. Choose from carefully designed rooms, suites and apartments, with options for family rooms or premium Club accommodation. Head all the way up to the 54th floor and take a refreshing dip in the rooftop pool, treat yourself to a tasty cocktail and marvel at Dubai’s awe-inspiring skyline. The award-winning Feast restaurant showcases an array of gastronomic delights from all over the world. Just a 5-minute walk from the metro station, a host of nearby landmarks and attractions are waiting to be explored. Whether it’s for business or pleasure, come and stay at Sheraton Grand Hotel Dubai for a luxurious getaway.
Distance from resort centre
A variety of restaurants, cafés, bars and shops are within easy reach of the hotel. The closest metro station is a 5-minute walk away.
Distance from the airport
Dubai International Airport is approximately 11km away from Sheraton Grand Hotel Dubai.
Pools
Restaurant
Bar
Gym
Spa
Wifi
For Families
Facilities
- Rooftop pool
- Restaurant
- Bars
- 24-hour gym
- Spa
- Fitness classes
- Barbers
- Business services (local charge)
- Meeting rooms and facilities
- Wedding and event services
*Please note that charges may apply to some activities and for the use of some facilities.
Club Benefits
Guests staying in Club rooms and suites are entitled to the following:
- Daily access to the Club Lounge
- Continental breakfast, afternoon tea, hors d’oeuvres and desserts served in the Club Lounge
- Complimentary non-alcoholic beverages
- High-speed Wi-Fi
- Complimentary business services
- Personalised reception and concierge
- Meeting room
Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the privileges on arrival at the hotel.
Dining
Feast
- International cuisine
- Serves breakfast and dinner (lunch available on weekdays)
- Dress code: Casual
Larimar by Dawn & Dusk
- Inspired by a Mediterranean beach club
Serves casual snacks
Dress code: Casual
&More by Sheraton
- Coffee house
- Serves baked culinary delights
24-hour room service is also available.
4.5
Google reviews (6204)
Nelisiwe Nxumalo
First time staying at the hotel and it exceeded my expectations. The rooms are newly renovated, high tech and spacious. The guest relations team made my husband’s 30th birthday celebration extra special and most memorable. Two Birds One Stone pool and bar situation was a breath of fresh air.
R Nijad
I wanted to share my thoughts regarding my recent experience at your hotel. Overall, I found the management lacking authority and influence, which affected the quality of service. Both staff and managers seemed to be merely following protocols, which did not meet my expectations for a brand of this caliber.
However, I would like to highlight Ms. Alina, who truly stood out as an asset to the hotel. Her leadership, multitasking abilities, kindness, and humble approach added significant value to our stay. I highly recommend considering her capabilities for future roles, as she effectively manages expectations and enhances the guest experience.
Thank you for taking my feedback into consideration.
Hamidreza Bolhasani
The location of this hotel is great, it’s very near to the WTC metro station. The lobby is nice and I liked the atmosphere. I had some meetings in the meeting rooms. The service was excellent. I had some coffee ☕️ small meals and dinner. 🍲🥗🍽️
Jonas Paseveckas
Great location, not far from all main tourist locations. Newly renovated swimming pool on top floor with great spa area on floor below. Next to the hotel is metro station, grocery shop and etc. Rooms are clean and staff is very friendly. Highly recommended.
Faisal Alqadi
My stay at this hotel was deeply disappointing. The staff, especially at the reception, were rude and unprofessional, showing a complete lack of basic courtesy and respect. The management was equally ineffective, with no effort to ensure proper service or resolve issues. It’s clear that the employees are poorly trained, and it reflects badly on the overall experience. I would strongly advise the hotel owner to consider hiring a new, well-trained team. The reception staff, in particular, should be replaced, as their conduct was far from acceptable. Despite the high rates, the hotel fell short in every way. The air conditioning was inadequate, leaving the room unbearably hot. The only exception was a staff member named Elina (or Alina), who was very kind and respectful throughout my stay. This hotel doesn’t deserve even half a star, much less five.
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