Side Crown Serenity

Ashleigh Patt

Would not recommend this hotel. Positives we had were that the pool was nice and could easily get sun beds. The food was shocking and never changed, was hoping for some Turkish cuisine. Staff were extremely rude, only found a couple of genuinely nice ones. The main guy behind the bar was absolutely terrible. As soon as they realised you were English, you were ignored! We ended up going out to eat most nights for this reason! Hotel itself needs renovation as it looks tired and unkept ( apart from main pool area). When greeted at the hotel we were given no information and just shamed for having a basic room. Our room itself was okay but very basic. The aircon was broken and leaking and only given a single sheet for a double bed, blinds also broken. Our mini bar wasn’t topped up at all for the whole stay. Best thing we did for the trip is booked a jeep safari with our hotel rep. (Who was actually really lovely to us and very helpful I think he was called Sedat) Overall wasn’t good, felt very unfriendly to English guests and definitely no where near a 5 star.

Anita Vaughan

Just on our last day of holiday at Side Crown Serenity Hotel. Had lovely time. Definitely not a 5 star hotel but lots of positives. Loads of food to choose from at meal times lovely Breads and plentiful. We booked the restaurant one night and it was beautiful, so much food! Rooms very clean all staff work hard. Very generous with all alcoholic drinks and cocktails. Cakes galore too. Overall good experience. There needs to be more information given out to guests. Had to figure out how to get to Side town ourselves no help from reception. No information about entertainment which only happened one night our whole stay. No music playing in hotel or very rarely so sometimes no atmosphere. A bit out the way too but dolmush excellent thanks to google. Recommend the green canyon trip and Hamam but compare and book online only.

adela dumitru

The hotel itself is nice but needs improvement in the rooms and some other areas. The food is good but not very varied . What it made me give only 3 stars is the staff that don’t speak English at all , they don’t seem very friendly and they don’t seem to care about customers. Location of the hotel is great, only 45-50 min from Antalya airport, the shuttle to the beach is every 15 min and it takes around 3 -5 min and 8-10 min walking. It’s not on the beach and the he staff is quite rude so I would say is a 4 stars not 5 as it appears on the website. On a positive note the beach area is great , very clean and quite large , you can find sunbeds at any time of the day. Pools are very clean but not enough sunbeds, if you go at the pool after 7am you can’t find any free sunbeds.

Arian Schnabel

There was a service employee on the 3rd floor with the name Sultan. she did a wonderful job and was always so kind. she really lightened up our stay. A great thanks for the staff that work here!

Julija Ivcenkova

The hotel is a budget 5-star, or more realistically, a 4-star. Room: we arrived after 11 AM and were checked in right away. We had booked a Family Deluxe Pool View room and got exactly that. Yes, the room wasn’t newly renovated, but it was clean, the bed linen was fresh, and the air conditioning worked well. There were two minibars stocked with water and soda. The bathroom and towels were also clean. The only toiletries provided were hand soap and shower gel, I would have liked to have shampoo as well. Food: the food was good. Every day there were 1 - 2 types of fish, turkey, and chicken, along with fresh, marinated, and grilled vegetables, green salads, and other appetizers. There were also fries, mashed potatoes, and rice. A wide variety of desserts was offered. Fruits included bananas, apples, pears, oranges, grapefruit, watermelon, melon, and apricots. Over the week, there were three themed dinners: Turkish night, sushi night, and seafood night. The sushi was so-so, but the Turkish and seafood nights were delicious. You can also have lunch at the beach - fries, nuggets, burgers, pizza, and gözleme (very tasty). Dining Area: a downside was that I saw smudges on the plates a couple of times. Tables were also not always wiped down properly. Pool: the grounds were generally clean. Sunbeds were taken quickly, but not in a way that people would claim them and disappear for the whole day. However, be aware that the entire pool area is basically one big smoking zone. If you dislike cigarette smoke, do not come to this hotel. The same applies to the beach - it would be nice to breathe some fresh sea air there, but instead, you're surrounded by cigarette smoke. Beach: it takes about 8-10 minutes to walk to the beach. A shuttle runs every 15 minutes approximately from 8:30 AM to 12 PM, and then from 12:30 PM to 5:30 PM. The walk itself is fine, but the road passes by a construction site and is very dusty. Entertainment: there was evening entertainment every night. Nothing grand, but it was decent. I’m deducting 1 point for minor cleanliness issues in the dining area and the dusty road to the beach, and 2 points for the pervasive smoking, which you simply can’t escape.