Sol Katmandu Park & Resort

Mihaela Raluca Ababei

Overall, it was a good experience at this hotel. Just a few minor issues. We had to ask for 2 days for a duvet because the room was provided only with a sheet at the beginning of our stay. Housekeeping takes our used towels and forgot to live the clean ones in the room for 2 times in our stay, which was 7 days. The water in the big pool and on the spash park was too cold during our stay, and we spent most of our days on the beach because apparently the water in the sea was much warmer.Overall the room was clean but small. Our children enjoyed all the activities. The entertainment was great with a lot of activities for children which was lovely. Soft play was very good for our children as well. They had a lot of fun there. All the attractions from the resort were lovely as well.

I mr

Generally excellent, especially for kids. Pool and splash park were great. Other activities also good. Staff really 'on it', and helpful / proactive. Only negative would be in relation to the smoking / vaping. There are designated areas for smoking, but one of those is literally at the main entrance, so that's a pretty horrific first impression, and something you need to walk through each time you arrive/leave. Also staff seem not to care about people smoking around the pool.

Claire Mendonca-Yeboah

A fantastic family oriented hotel with water park, cinema, soft play and 'fun house' (albeit that it can be pretty scary for younger children. Our 6yr old loved it, our 4yr old was absolutely petrified :(). It should absolutely be top of your list if you have a young family. There is a main swimming pool and a shallow 50cm pool for little ones. There are several lifeguards at any one time. You're not allowed to reserve the sunbeds, so you always have a choice of where to be - in the sun or shade, whatever is your preference. There is a special chair for those less able, to lower them into the water. Many families had SEND children and they all seemed to be having a fantastic time, with no issues. If there are any issues regarding the pool and its hygiene being compromised, staff will close it immediately and clean it. This can mean it's closed for about 4hrs at a time - this happened twice during our 4 day stay but, luckily, we could still use the shallow pool and water park, or pop down to the beach. There is the on site water park, which is fantastic for kids who are able to walk independently and take themselves around, albeit that adult supervision is required. There are deck chairs available and lockers. There is an on-site cinema which shows 15-20min films daily from about 10.45am-9.45pm. There is also an on-site soft play, wonderfully air-conditioned!! Kids get 1.5hrs to play, sometimes 1hr if it's really busy. There is a wide variety of food served in the dinner hall for the breakfast and dinner buffets. Lunch is served from a help yourself snack bar outside. Specified drinks are included, as is vanilla/chocolate ice cream. Ice lollies have to be paid for separately. There is a lovely pond at the entrance which keeps fish, terrapins and frogs, very captivating for youngsters. There is a daily Kids Club. Activities run from 11-12/11-12.50/12-12.50 and from 3-4/4.30pm. There are different indoor activities every day, as well as some pool based activities. Staff are really good at giving out the timetables and speaking to families to encourage the children to join in. Staff are so helpful, especially at Reception. The cleaning staff work tirelessly all day to keep every part of the hotel clean. They deserve a special mention for this because it was absolutely spotless. Overall, it's a fantastic family hotel with the best amenities, brilliant location, the all inclusive package offers the best deal for families and it's only a 25min drive from the airport (about €50 taxi fare each way and you can pay by cash or card).

Dawn Taylor

Great hotel for kids of all ages. Clean and tidy. Standard rooms a bit small but obviously you're not in them much. Great location if you want the night life but just far away enough to be quiet at night also. Food good and pool area food also most of the afternoon. All in all, great place. Have been quite a few times and I'm sure we'll be back.

D S

Normally I never spend so much time in leaving a review, but this time I want to do it the right way. The worst vacation I ever had. Entrance looks ok but on a busy street and inpatient drivers beeping and screaming at you while you are looking for on street parking space. Hotel staff does zero to help in any question you might have. The room is very basic for the cost of €600 per day on half board basis. Check in was passable, but not impressive with 2 PCs operational for the 1500 guest capacity. Showers leak and towel structure with giving you a piece of paper for your deposit is more than ridiculous - hold on to it as you will not get your money back even if you return them via tiny plastic barrier at the reception area. This hotel has no idea how to deal with simple things like that - listen carefully - towels should be handled at the separate area so the customer doesn’t have to carry them around up and down the lifts. Return them at the designated pool area - get it ?? Sun loungers are impossible to get and are most uncomfortable, low key. I haven’t seen a life guard around doing any safety checks or addressing any to customers, although “No diving” sign is glued onto the pool in some areas and tiles around it seems quite sharp, what a mess. Floating poo in the pool. Please keep your child 5 cm close to you or someone will jump on you, guaranteed! Make sure you don’t fall out of the balcony as the glass looks and feels more like dummy - not safe or tall enough and flimsy for a building or this type. “Splash park” - half off the time non operational and even when it was - I had two members of staff almost attacking and telling me to take the sun glasses off - unheard! The refrigerator in the rooms closet is almost non-functional and too small to store anything. Staff punched in a few cans into it - to make it impossible to cool your own drinks in case your experience in the bar queue was too much for you to take in. They give you 1 token for each guest for the drinks and make sure you don’t loose any, as the member of staff will insult you that you will have to pay extra €1 for a token replacement. Make sure you hold your plate tight when eating in the dining area as you are about to get knocked by people attacking you from north and south, east and west. ABSOLUTELY NO soundproofing in the room and if you get two to three hours off sleep you are about as lucky as you can get. IMPOSSIBLE to fall asleep due to the noise from the corridor or the street. Absolutely no one respects the evening silence and there are no rules here whatsoever. Guests have no idea how to act and show zero tolerance to others. The food is totally tasteless, uncooked and upon entering the dining room is already stressful and overwhelming with no structure or management whatsoever. This hotel is for people who don't care where their children are or what they are doing because their parent’s are ill-mannered. We managed to spend 3 horrible days out of 4 paid and left before checking out time as couldn’t take this place anymore. Absolute nightmare! Whoever leaves a 5 star review must have been made to do it or probably needs a professional therapist. Do not waste your time, money or energy coming here.