Sugar Bay Barbados

Natasha Giandalia

We stayed a week at Sugar Bay and the experience was incredible, we didn't want to leave! The staff were so nice, every time you walked through the hotel someone was saying hello and chatting up with you. Made for a great stay. Location is right on the beach and while they have a pool, the beach is the main attraction with lots of chairs. They also have staff periodically come by to bring you drinks or you can head to their pool bar. Overall I would 100% come back here and would recommend this resort. The resort is on the smaller side but if you're looking for a relaxing holiday, this is the place to be. Not to mention you are in walking distance to other shops, beaches, and restaurants if you want to explore the area!

David Handley

We’ve been to Sugar Bay twice as we enjoyed staying there so much. The staff are extremely friendly and nothing is too much trouble. The food is excellent and there’s always plenty of it. The on site restaurants are fabulous, particularly the steak house, the quality is superb. We stayed in a family room which was more than large enough, always clean and only took a couple of minutes walk to the pool and beach. The beach and water facilities are superb, it really is a wonderful place to be.

马黑

A wonderful staff that is very hospitable! Older building but very well maintained, rooms & facilities are excellent, service spot-on, and cocktails were great. Views on beach were amazing, great live music at night! Only thing that was amiss for us was the food was just decent. Meanwhile there are some great restaurants on this island. Overall our experience was almost 5 stars!! You will have an amazing time here if u stay

Tara Korry

I cannot say enough about Sugar Bay! We absolutely Loved our stay here. The staff is Unbelievable, every single person you pass speaks to you, everyone is happy, friendly, it was an amazing experience from the time we walked through the door to the time we left. Colin's was Wonderful abd Miss Kay was especially helpful and always smiling. The Beach bar was amazing, and Nate, Andre and Damian were always smiling and making The Best Drinks. The Reef had a Wonderful selection of food options, we mostly ate Breakfast there. We had all of our lunches at Colin's and the diversity of the daily menu was wonderful. We were able to get into The Steakhouse the last night of our stay and it was Fabulous. The beach is gorgeous, not sure about the pool, we spent pur 7days beach front. Thank you Sugar Bay for a wonderful, much needed, vacation! Can't wait to go back!

Ted Babcock

Our family’s experience at Sugar Bay Barbados was uneven and didn’t live up to the 4 star rating and the reviews here. There are some positives to the resort - the beach is outstanding, many of rooms and the facilities are family-friendly, the food and beverage venues were in beautiful spots, and the food and drinks were good for an all-inclusive resort at this price level. We still had a great time (as did most other guests we met) but there were too many letdowns to recommend Sugar Bay. The biggest letdown was the service. We didn’t expect 5 star levels of attentiveness and pampering but with the exception of the beach staff and a the bartenders much of the staff at Sugar Bay were indifferent, missing in action, or short-tempered. We had to chase down waiters to refill waters and bring missing silverware; one grumbled about us making her do extra work when we ordered an iced coffee (which was on the drinks menu). When we got locked out of our room after the batteries on our door died while we were at the beach we had to go to the front desk 3 times until they finally sent someone up to let us in. Sometimes there wouldn’t be water or fresh towels at the beach and when asked when we could expect them the staff would just shrug and say they didn’t know. The pool was far too small for the number of guests and was simultaneously kid-unfriendly and adult-unfriendly - when the kids pool filled up small children ended up splashing around the area by the swim-up bar. Getting from the beach to the pool was an unpleasant journey with small children that required crossing a stretch of slippery tiles and then navigating through the main restaurant’s outdoor seating. The bottom of the pool was very rough and cut up our kids’ toes along with some of the other children they were playing with. The restaurant hours and policies were also annoying with two small children. No food was available between 10:00-12:00 and 4:00-6:30. You could get food for takeaway but they were very strict about only eating at restaurants or in your room so there was no way to eat by the pool or at the beach. All of the restaurants were geared towards full sit down meals and there weren’t any easy places to grab a snack. Much of Sugar Bay didn’t quite match the photos on their site. While the beach really is as spectacular as it looks, the rest of the public areas were more worn, smaller, and more crowded. Our room was not quite as fresh as the photos made it seem, with peeling paint here and there and a somewhat dingy bathroom. The bed and sheets weren’t great. We still really enjoyed our time in Barbados and by no means was our stay at Sugar Bay a disaster but it didn’t meet our expectations for a 4 star hotel at this price point.