The First Collection Marina

ivie stephen

I stayed at this hotel for 3 days. It was meant to be a 4star but I will give it 3 star at best. The bathroom wasn’t cleaned after previous visitors. The cleaning of the room and services needs to be better. The pool was very disappointing. Overall the experience could be better with better customer service and cleaning

octavian enache

It is 3rd day for us at a this 4-star hotel, but at best, it only deserves 3 stars. The price is excessive for what it offers. I even paid extra for a room with a Dubai Marina view, but all we got was a view of an apartment block with just a small glimpse of the marina in the corner – quite misleading. The food is disappointing with limited options and poor quality. The swimming pool is also a letdown, with no sun due to the surrounding buildings, making it a shadowed, crowded area filled with noisy kids splashing water everywhere. Even while on the sunbed, I got hit by a ball, making it anything but relaxing. The hotel’s location is far from anything interesting, so a taxi is essential to get anywhere worthwhile. Their shuttle service to Soluna Beach is another disappointment; it was impossible to book. Despite being told to reserve a day in advance, the staff member was dismissive and unhelpful, blaming me for being "too late" and suggesting I arrange my own transport. Instead of assisting, she seemed more interested in her phone. At this price point, there are certainly better options in Dubai. This hotel tries to pass as a 4-star, but it falls far short of delivering a quality experience. There is a picture from our room with Dubai Marina View, also a picture on other side with view over the city. I don't understand why they charged us over 100 Euro for this Please avoid

Viktoriia Kiseleva

We stayed at the hotel for 2 days. What we liked: 1. Good location, the embankment and Carrefour are within walking distance 2. There is a transfer to the private beach 3. The hotel has a gym and a spa with an amazing massage What we didn't like: 1. The sink in the room was clogged 2. The windows in the room do not open 3. The breakfasts are basic and do not match the price - only 2 types of cheese and no gluten-free products 4. A complicated mechanism for booking a transfer: you need to sign up at the reception and on the day of the trip come to a special counter and only then go to the bus Summary: The hotel is not bad, but not amazing

Timur

Had an issue at the arrival because I did a mistake in booking, did not pay attention when I did the reservation so I did it to another First Collection hotel but this guy Afaq helped me cancel that reservation and gave me a room in this one. Very warm welcome and a lot of help from the staff. I would definitely come back.

Rose Marie Abela

An excellent hotel if you are looking for a short stay or a long one. Top notch service form everyone. Very good location for the metro service, or a nice evening walk by the marina and everyday shops. Good size rooms for a family of 3 with teenager. We will for sure use your services when we come again to Dubai.