The Ritz-Carlton Langkawi

A M

✨ Perfect Paradise at The Ritz-Carlton, Langkawi ✨ What can I say about this slice of heaven on earth? From the moment we stepped into the resort, we were swept away into a world of pure awe. We had the privilege of staying in a oceanfront villa for 4 unforgettable nights in the first week of April—and it was nothing short of magical. Every detail, every smile, every gesture from the team reflected a deep passion for hospitality. The consistency of service, the genuine warmth, and the pride each team member takes in creating a seamless experience truly blew us away. We were pampered every single minute, and honestly, we didn’t want to leave. A massive shoutout and heartfelt thank you to everyone who made our stay unforgettable—from the front office and restaurant staff to the spa, housekeeping, buggy drivers, and activities team. You’ve all raised the bar so high, it’s now nearly impossible to imagine a future holiday anywhere else. What you’ve created at RC Langkawi isn’t just a resort—it’s a feeling, a home. Not a home away from home, but home in every sense. Filled with gratitude and so many cherished memories… we will definitely be back. 💫 #RitzCarltonLangkawi #RCMoments #LuxuryRedefined #HomeNotAway #UnforgettableEscape #LangkawiMagic Ms. Anu Setty

John Hayes

The single greatest hotel/resort experience of our lives!! Our trip to the Ritz-Carlton, Langkawi started off with a free upgrade and we came to our new (HUGE) Junior Suite that was all decorated for our Honeymoon. No detail was spared, flower petals, cake, sweets... Wow!! For the next few days, we were treated so kindly every time we came across any member of the resort staff. They always remembered our names and made us feel special in every interaction. The natural beauty of the resort is unmatched, you're truly in a jungle with luxury accommodations. We saw multiple species of monkeys, Great Hornbills, Eagles, and so much more. Not only do I want to go back immediately; I'll be recommending this hotel to everyone possible!!

weyut

This hotel in Langkawi is an excellent choice for both couples and families, offering a beautiful, protected beach with calm waters and a good selection of water activities. The staff is exceptionally welcoming and helpful, ensuring a memorable stay. The world-class spa is truly outstanding, providing a luxurious relaxation experience. The hotel is conveniently located near town, attractions, and restaurants but is also secluded enough for peace and privacy. The facilities are top-notch, and the spacious, luxurious rooms make for an unforgettable stay. Highly recommended for a perfect Langkawi getaway!

Chris Blachut

The Ritz-Carlton Langkawi is undeniably a stunning property with incredible rooms and amenities, but the service doesn’t quite match the 5-star standard. TDLR: While the Ritz-Carlton Langkawi offers luxurious rooms and great amenities, the service inconsistencies and underwhelming beach make it not worth the price. I wouldn’t return and would explore other options in Langkawi instead, like the Four Seasons. Arrival & First Impressions Check-in was smooth, and the reception staff was hospitable. However, the staff member assigned to explain the resort grounds came across as rehearsed and insincere, making the introduction feel less genuine. Rooms & Amenities The room was absolutely stunning—every detail was well-designed, from the comfortable bed to the breathtaking views. As a Platinum Elite member, I received a one-tier upgrade, which was a nice touch. The pools were also a highlight, offering a great place to relax. Dining & Breakfast Experience Breakfast was well-organized with a wide variety of options, making for a great start to the day. The food quality and selection lived up to expectations. Service & Areas for Improvement While some aspects of the service were good—such as the buggy service, which was usually quick—there were multiple moments where the attention to detail and level of care didn’t reflect a true 5-star experience: Poolside service was lacking. While the loungers were well organized, the bartender ignored me completely when I approached the bar to order a drink. Even when I left my undrinkable "Ritz Punch" on the counter, there was no acknowledgment or offer for a replacement. Lack of proactive assistance. At one point, I was struggling to fold and dry off two umbrellas, and rather than assisting, an employee simply pointed to where I should put them. Small moments like this make a difference in high-end hospitality. Beach & Overall Value Despite the beautiful pools, the beach itself was disappointing—it didn’t live up to expectations, and for the price of the stay, it felt underwhelming. UPDATE: Upon checkout, the Director of Operations personally approached me to hear my concerns. He was genuinely sincere, took my feedback seriously, and went above and beyond. This level of attentiveness and generosity completely changed my perception of the hotel’s commitment to service recovery. Initially, gave 3 stars but now moved up to 5 stars. While I initially wouldn’t have returned, the management’s response made me reconsider. However, for those prioritizing a beautiful beach, the Four Seasons Langkawi is still the better option. But the pools here are seriously amazing!

Philipp

We had an absolute wonderful 1 week stay at the Ritz-Carlton in Langkawi! The Resort is nicely located within the nature and lets you instantly relax. We had the pleasure of many monkey family’s taking a visit on our balcony. The rooms/ villas are very spacious and the quality is top-notch. Daily service and small little messages/ treats were great aswell! The beach/ pools and bars are the perfect place to relax. Overall the staff goes above and beyond to make your stay remarkable - chapeau! We will definitely come back! 1 small rooms for improvement: - it took 3 weeks and one reminder to receive the refund from the deposit. I expect a better service for a 5* Hotel