The SIS Kata

Shardyn Rocha

I stayed at the SIS for 3 nights. The hotel is beautiful and the grounds are well kept. The room is a holiday in itself. Everything is very clean and the staff are always there to help. The best part of my stay was the pool and the breakfast. The breakfast was diverse and delicious. The views were breath taking. I would definitely come back again.

Jose Manuel Troncoso Ozuna

The hotel itself is pretty good—amazing views, clean and comfortable rooms, and friendly lobby staff. However, the major downside is the restaurant and pool bar. The service there is genuinely disappointing. Staff are inattentive and unfriendly. If you want anything, you’ll have to go up to the bar and ask multiple times—then wait 30+ minutes just to get a beer. When the food finally arrived, it came with a hair in it—actually, two. Trying to raise this with the waiter was a struggle, as they barely spoke English and showed little interest in resolving the issue. I had to escalate it to the manager, who apologized and offered another sandwich (which I obviously didn’t want at that point). They ended up waiving the charge for the sandwich and gave me a plate of fruit—neither of which made up for the experience. To top it off, I was still charged for the beer. The next day, despite everything, we asked for a boxed breakfast since we had an early tour. We were assured by the front desk that it would be ready. It wasn’t. When we followed up, they claimed we never requested it—despite having seen the staff write it down. And the prices at the restaurant and bar? Unreasonably high for the level of service and quality. I’m only giving this many stars because of the stunning views. But honestly, the bar and restaurant service ruined what could have been a great stay. Pro tip: skip the on-site restaurant and cross the street to Cattleya. The food is far better, reasonably priced, and the staff (including the manager) actually care about service and cleanliness.

Naor Tivony

I had an amazing 4-night stay at SIS Kata Hotel. After a long flight, the warm welcome truly surprised me—staff swiftly took our suitcases and handed us refreshing cocktails. They prepared a wonderful room for us with a special honeymoon gift, making our arrival extra memorable. Throughout our stay, every staff member was incredibly kind and attentive. The hotel itself is beautifully designed. The pool area exceeded my expectations—the view is even better than in the photos, and I absolutely loved spending time there. Breakfast was professionally prepared and delicious, and the gym was excellent as well. There were a couple of minor drawbacks, though. Our room was located in the rear part of the hotel, making access somewhat unusual, and each morning a bird greeted us at sunrise. Despite these small issues, my overall experience was outstanding. I highly recommend SIS Kata Hotel for anyone looking for a great stay in Kata!

Mike Bishop

The staff are the most amazing, friendly, polite, respectful people I have ever encountered in a hotel, anywhere in the world. The rooms extremely comfortable and clean. The food in the restaurant excellent and evening meals on the top deck by the pool were magical. Unfortunately there is a very busy road outside and some noise can be heard, but not excessive.

Bradley Pink

The hotel was clean, the beds were extremely comfortable, and the amenities were excellent. Its location was also ideal, offering easy access to nearby attractions. The breakfast was of good quality with a wide selection, though I found it to be quite expensive at 599 baht (£14 per person), especially when you can enjoy a similar meal locally for around 200 baht (£4.50 per person). The lunch offerings were also disappointing in both quality and price compared to local alternatives. There were a few aspects that could be improved. First, there were no wardrobes or cupboards in the room to store clothing, so we had to live out of suitcases for our 11-day stay, which was a bit inconvenient. Second, the bar staff by the pool and drinks area were noticeably unfriendly. Despite tipping them, they often seemed uninterested and gave the impression they didn't want to be there. Additionally, the drink prices were on the higher side. Another point to consider is the lack of sunbeds at the upper pool. During our entire stay, we never saw anyone using the second pool, so it seems there could be more sunbeds there to accommodate guests. On a positive note, the reception staff and cleaners were very welcoming and helpful. The cleaners offered fresh sheets and clean beach and bathroom towels daily. Despite the areas that could be improved, I would definitely recommend this hotel and would return in the future. Overall, l've given it a 4/5 rating.