Treasure Beach by Elegant Hotels

Kean Jones

My wife and I booked in for five nights all inclusive at the start of March. We had notified the hotel of our arrival time which was 11 AM and when we arrived our room was ready for us, this was unexpected but a nice surprise. The staff were really welcoming and helpful, helped with our bags and showed us around the room. Room - the room was excellent, really spacious and clean with lovely modern furniture. It was made up of two separate rooms, the main bedroom and a separate room with a two seater sofa that went out on to our ground floor patio. There were separate TVs in both rooms. The mini fridge was stocked with beers soft drinks which you could ask to be replaced. The aircon was good quality with separate units in the two rooms. The bed was incredibly comfortable, really big with really high-quality soft sheets and pillows, perfect for us. The bathroom was spacious with a bath and a shower. The shower was big with very nice toiletries. The shower was so lovely it was like being at a spa. A nice touch was the automatic night lights behind the mirror and along the floor. There was plenty of storage space with a double wardrobe, large chest of drawers and side cabinets. Food - We found the food a bit hit and miss, when we arrived we were told it was buffet every day except Sunday and Wednesday, but then during the stay it seemed completely random. The all day menu was quite nice with decent variety and this was served as à la carte most lunchtimes. There was always a pre-order menu at breakfast plus a buffet. We had the à la carte menu on three of the five evenings and it was OK, but we didn’t think the buffet was that good. We had spent the previous 5 days eating around the island and the food was excellent wherever we went, so it was a little disappointing when an expensive hotel wasn’t as good quality. The drinks were also very weak. Given the history of rum on the island you think you’d be able to taste the rum in the cocktails. My wife doesn’t drink a lot but even she found the cocktails incredibly weak. The cocktails were very nice though, we just needed to ask for more rum. Staff and service -Again we found the staff and service a bit mixed. Housekeeping was excellent throughout, including the cleaning and the turndown service, the room was always immaculate. The restaurant and bar staff were a bit mixed depending on the individual, with some being very friendly and fun and others bordering on rude and clearly not wanting to be there. The communal areas in the hotel were quite nice if a little small, but they were always sun beds available somewhere at any time during the day around the pool or overlooking sea. The beach is directly accessible from the hotel via stairs and is a very nice beach. We took our own snorkeling equipment and used it every day with lots of sea life and tropical fish over the reef and rocks right outside the hotel. I think the experience at Treasure Beach would have been better if the sister hotels were open. When we were there all but Waves were closed for refurbishment, there was a water taxi back-and-forth to Waves, which finished around 3 PM so we could only visit for lunch, not dinner which was the weakest meal at Treasure Beach. If the others were open, it would have given us a bit more variety in space and restaurants in walkable distance. Overall we had a lovely time, enjoying the amazing sunsets that cast different patterns across the sky every night, enjoying the accommodation and swimming with the sea life. There’s definitely some room for improvement though given the price range for this hotel.

Marscha Dalligan

Really impressed with the hotel however we found the majority of the staff rude , rolling their eyes in front of us & behind guests backs … we are a friendly polite & sociable couple but this made no difference to the waiting staff & supervisor at breakfast, lunch & dinner . Destiny ,front of house was amazing & new so I hope she won’t get tarnished by the older staff who clearly don’t respect the clients . We also had a hand written tip added to one of our dinner bills which we forgot to add to …… not impressed. We will not return to to just the attitude of the staff …. Such a shame

Jean Carlos Montilla Hidalgo

This splendid hotel captivates with its unparalleled excellence, where the devoted employees extend a level of service that goes beyond expectations. The opulent rooms, adorned with elegance, and the exquisite culinary creations elevate the experience to sheer delight. The pool area, a haven of tranquility, adds an enchanting touch, ensuring a truly magnificent stay.

Shahira K

Private small hotel with absolutely lovely design and lots a plants 🌱 Staff is GREAT, Daniel and Annette made sure we felt welcome! Great thanks for your hospitality! See pics for the best items from menu and make sure to try desserts. Highly recommend!

James Timms

Myself and my partner spent 9 days at Treasure Beach and had the greatest time, it's really nice having a boutique hotel with less rooms, the staff know your orders and names after a couple of days. The ground floor pool view room was brillant, it was very spacious having the separate living area and large bathroom as well as the gigantic Bed. Small entertainment every other night was nice to hear over dinner. Saxophone, keyboard players and a singer, really enhanced the evening. All inclusive selection was great, unlimted wines, champagne, beer and cocktails and most importantly the food was at another level, all food is made from order and there chef is brillant - i had some of the best fish i've ever had, lunch menu was good especially Taco Tuesday. Perfect for couples who are wanting to relax and receive the best customer service.