Xoria Deluxe

agnete Jarusauskaite

amazing, loved it. Some staff were very rude at the other staff and i felt bad. apart from that everything was lovely, food was amazing. The view is also amazing, loved customer service. Staff comforted me when i was sad. I did not want to leave this beauty 😁❤️

Razin “EzCloudZ” Ismail

I just returned from my stay at this hotel, and if this place is considered a 5-star establishment, then Greggs must be gourmet dining! To start, 80% of the staff were unfriendly and seemed indifferent to guests' needs. The remaining 20% were only slightly better—definitely not what I expected for a supposedly high-end hotel. Upon entering my room, I was greeted with dirt and, shockingly, shards of glass on the floor. After my young son got cut, I had to take matters into my own hands and call for a cleaner. This place is far from child-friendly; the low glass barriers on each floor pose a serious risk for young children who could easily climb over. The state of the rooms was appalling. The beds and pillows were uncomfortable, wallpaper was peeling, and various fixtures were falling apart. I was disappointed to find no kettle, iron, slippers, or bathrobes—basic amenities that are standard in any respectable 5-star hotel. On a positive note, the food was decent with a good variety, but the bizarre policy regarding non-alcoholic mojitos was absurd. When my friend asked the manager why they wouldn't serve them, he claimed it was too much work. Really? The pool was clean but overcrowded, and the beach was one of the worst I’ve encountered. The hotel’s location is terrible—right next to a busy road with no shops or restaurants nearby. Everything required a taxi ride. Even during checkout, not once was I asked how my stay was or if I enjoyed my time. If it hadn’t been for the company of my friends, this trip would have been one of my worst vacations. Would I return? Only if they paid for my flights and gave me a free stay! Avoid this hotel if you can.

Trevor Henderson

Wouldn't class it as 5 star!!! Some staff where lovely, most looked miserable and weren't really bothered. Queues at the bar. 1 server most times. Alcohol and i use that lightly!!! Was very poor. Cocktails were non existent. One pool loud, the other at the Annex was quieter. Really busy road across from the hotel. Beach looked like a builder's yard. Wouldn't recommend. Avoid like the plague

paige moore

Absolutely awful hotel, before I arrived on the 12th October 2024 I had high hopes for this hotel, stating a 5 star luxurious hotel and the reviews seemed good on trip advisor.. fast forward to today, 18th October 2024 I can honestly say I can not wait to get home! Put it this way.. if you are German, Russian you will be fine. But they HATE British people. The food is VILE, absolutely disgusting! The staff are rude, unapproachable and unhelpful. They will not even get you knives and forks, or drinks! The lifts constantly break and you have to end up walking up 6 sets of stairs. Locals are rude! Don’t bother with this hotel!

Jamie Dillon

Place is not to bad apart from the rat running across the lobby on the 3rd night, the rooms are ok and the hotel is nice to look at. Service is either really good or absolute crap with some staff looking like they losing the will to live majority of staff look like they hate there job and barley look at you when you are wanting a drink. The maids seemed the happiest to honest. Food isnt the best and doesnt change in the evening often so make sure you like turkey! The size of the glass drinks are appalling! i have attached a photo and yes there is actual paper party cups for you to use 🤣 also there is only one tiny bar open after 6pm which is in the lobby and can expect at least 10-15 wait for a drink this i have never seen in an all inclusive hotel! The place was completely overbooked, we had to sit on a sun lounger for our last evening meal! This is absolutely ridiculous for a supposed 5 star hotel!!!!! The main pool is constantly rammed and looks like it needs a good clean, so we opted for the relax pool which as the week went on became less and less relaxing due to the amount of people constantly arriving on coaches everyday, there is simply not enough room for the amount of people they book in. The Beach was ok abit pebbly but was cleanish, not enough chairs at the beach bar or sun loungers on the beach. Absolutely nothing to do around the area just local wastelands, the excursions are massively overhyped we did the Jeep Safari and Boat Trip which werent to bad but at least an hour travel just to get to them. Overall id rate this a 2.5/5 hotel, definitely not 5 Star and i would not recommend this hotel as i would never come back. Apart from the bad points it was nice to get away and have a break from reality but its literally all down to personal experience and opinions when reviewing so maybe it would be a completely different experience for you!