Alexander House

Bethany Frank

Such a beautiful group of people who work there. Amazing reception staff, manager was so so so helpful to me and my family. Restaurant staff 10/10 service, so kind, very efficient and professional. Very good selection of buffet food catering for all ! Cleaning staff was lovely lady’s fabulous at their job amazing service again. Bar staff again purely happy people so chatty and polite ! Moved me and my family rooms without us even requesting to a room better suited for my young baby amazing and greatly appreciated with 0 extra cost. Through and through lovely hotel with the best people.

Catriona

At first this hotel was a bit of a shock but it's quirkiness grew on me during the week we stayed. The room was very small with a double bed for 2 friends sharing. No shelves or drawers, only a cupboard with 4 hangers for 2 girls staying for a week! Nowhere to put anything in the bathroom either but we made do with a spare table we took from outside. The Aircon didn't work to start with and the night porter wasn't going to change our room, said we just had to deal with it. At first we thought our room was very far away but due to the nightlife at the bar and poolside it turned out to be a blessing as it was quiet with not many people passing by. However, the food was good, always something different. Fortis and the staff from the dinning room were excellent 👌🏼. Always smiling and joking and very helpful. The kitchen staff too were great. The pool was nice but small and if you weren't there but 0800 or before you weren't getting a sunbed. Not enough for everyone. This also applied to a seat in the evening at the bar. The all inclusive drinks weren't great. Limited choice and taste wise not great. The location was good. For excursions we were last pick up and first dropped off so less time on the bus. Also close to the airport. And the beach was very close however absolutely mobbed so we didn't go. The last day we got to keep our room which was great as our pick up wasn't until evening time. We made the most of what we had and enjoyed ourselves but if you are picky or are expecting a lot this is not the hotel for you. A great thank you to Victoria on reception, very friendly. Fortis and his staff in the kitchen, always smiling. Denis, Anastasia and the staff at the bar. Very good service!

Steve Salter

Had a lovely stay at Alexander House Hotel. The views are stunning over the bay, but there arequite a few steps if mobility is an issue (it wasn't for our group). Food was varied and interesting, we never had an issue in finding something to eat. Very good for an all inclusive. All the staff were brilliant, so welcoming, friendly and helpful, a real credit to the hotel! Close to the beach and town if you leave through the bottom of the hotel rather than via reception. The town is quiet, exactly what we wanted for our holiday. Sunbeds available on the beach for €5 a day if you want a change from the pool. Rooms are clean and functional, linen and towels changed regularly. All in all, we had a lovely stay, would definitely recommend for a relaxing break.

Panagiotis Pantaleon

Our stay at the hotel was simply outstanding! The room was spotless, comfortable, and elegantly decorated, with everything we needed to feel right at home. The mattress was very comfortable, the space quiet, and the view absolutely breathtaking. The food was a true culinary experience, a rich breakfast buffet with great variety, from fresh fruits to traditional local delicacies, and the meals were always of high quality and expertly prepared. I’d like to thank Evgenia at the restaurant for being so kind and always with a smile. She is a great cook! And of course all the people at the restaurant were friendly and we were having fun ! A special mention goes to Soula and Natasha at the reception. From the moment we arrived, they welcomed us with a warm smile and a friendly attitude. They were always willing to help with any questions or needs we had, offering valuable information about the area and providing outstanding service throughout our stay. Their presence truly made a difference! We will definitely be coming back and highly recommend it to anyone looking for a flawless hospitality experience!

Joan Mansfield

Outstanding Cretan food with good staff. Rooms are very clean. My room hasn't much of a view, but that's a minor point. I'm very happy here. Solo traveller.