clare skerman
We had a lovely weeks stay here. I feel this hotel was great value for money. The views were stunning. The rooms were comfortable. The food was very good, always something. The staff were great, especially the entertainment team. I would definitely stay again.
Byanca Cristina Holbrich
Excellent place to stay. There are a lot of pools that you can enjoy. There is a man beach with a bar on it. Great range of food and drinks. The place is well kept. Clean. There are activities you can do during the day or you can just relax. Wifi is not free. 22 euros per 2 weeks. Staff is friendly and quick to help you. I really enjoyed my stay here. Will come back.
Tolga K
The hotel has an age and you feel it when you enter. Room utilities are old, pipes' drains don't work so we'll. However the service is Incredible.
Upsides:
*They will try to solve your every problem with utmost urgency.
*Food selection is great! A lot of different choices in each course.
*The entertainment team is very friendly and great.
*The pool, Spa, hamam is extraordinary.
*Moat beautiful sunset ever.
Downsides:
*There is only instant coffee. Although you can find filtered in the bar located in -1, it is not the best.
*WiFi in rooms are at an additional cost.
*There is no beach. You can enter the sea by the cost through ladders.
Eva
The food was okay; I often enjoyed it, and there was a decent variety. On my birthday, I received congratulations, a bottle of red wine, and a fruit platter in my room, which was a very nice gesture—something I've never experienced in any other hotel, even though I celebrate my birthday in a five-star hotel every year.
Unfortunately, the negative aspects outweighed the positives during our stay. Right from our arrival, we noticed that the elevator was very slow, and in the evenings, we had to wait a long time. Moreover, the entire hotel had a warm, humid atmosphere, with the air in the elevator being particularly stuffy and uncomfortable.
Another annoyance was the Wi-Fi: while it was free in the lobby, it cost €14 per week to access it in the room and other areas of the hotel, like the pool and beach. For a five-star all-inclusive hotel, this is definitely a major no-go. The same applies to the rooms: they felt outdated, with an old bathtub and a low ceiling in the bathroom. A walk-in shower would have been more appropriate for a five-star standard. Additionally, the TV in the room was extremely small and broken. When we requested a technician for repairs, he simply said there was nothing he could do as the device was too old. The air conditioning was incredibly loud but didn’t effectively cool the room. Moreover, there were surprisingly many mosquitoes.
The service was also lacking: the restaurant chairs were worn and stained, the pool drains were full of moss and dirt, and the pool lane dividers were damaged and so old that they had lost their color. I didn’t see the pool being cleaned even once during our stay, so the water became quite dirty after a while. It was also frustrating that the restaurant often ran out of black tea in the evenings, and it wasn’t restocked.
The most serious issue, however, was the lack of leadership in the hotel. The staff undoubtedly worked hard, but there was a clear lack of effective management and organization. What was especially irritating was the behavior of the hotel owner, who, instead of taking care of the guests, preferred to have himself served and reserved the best spots for himself and his family. The arrogance with which he treated the guests only highlighted how little importance was placed on customer satisfaction.
Despite the high cost we paid for this vacation, we experienced the worst, dirtiest, and most outdated hotel we’ve ever stayed in. It was the most expensive vacation we’ve had in an all-inclusive hotel, and at the same time, one of the most disappointing.
Enes Öztoprak
I have a lot to say about this hotel, the hotel on its own is really old and needs a lot of renovation. The food is terrible it has zero taste to it. More then 50% of the food is undercooked which lead for me to get sick. The desserts were good and flavourful. The workers are really nice people. The animation team is really friendly the kids love them especially Kaan, Hakan & Sam. The servers and the girls who make the drinks are super friendly people especially Seray & Busra were really nice. The roomcleaning is poor. The swimming pool is not terrible but has a lot of hair in it. The hotel doesn’t have any wifi besides the lobby (which is terrible) if u want to get wifi in ur room and other parts in the hotel u need to pay €15 per person to get access to wifi. The hotel doesn’t have a real beach it’s man made u need to go in the water with a ladder. The lobby and the rooms do not have proper airconditioning. The animation team are very awesome people on their own but the animations on its own are terrible for older people, its more concentrated on little kids like blasting baby shark. Our room view was half sea and the other half was the construction of a new hotel next to us. The drinks made by the guys working behind the bars are really good tho. The workers on the watersport stand are all scammers they wanted €500 for a boattrip of two hours and the hotel supermarket gives us different prices if they see that ur a tourist. The first thing the hotel doctor asked me was “are you a local or a tourist” which means that he is going to decide if he is gonna charge me €50 of 100 turkish liras. I wouldn’t recommend this hotel if u are an overworked person who wants to have some rest and quality time in an all inclusive hotel. This hotel is everything besides “5 stars”.
