Four Seasons Resort Dubai at Jumeirah Beach

Roshanelle44

I passed by Jou Jou Restaurant today for breakfast and everything went smoothly. The experience was wonderful from start to finish. A big appreciation to our server Bipin, who recommended some really nice food that we truly enjoyed. Also, a big thank you to the hostess Elisa for the warm welcome, and to the barista Emmanuel who prepared our delicious takeaway coffees. He was always smiling and made the experience even more pleasant. Great service and hospitality all around. Highly recommended!

Zakaria Amlal

We booked a Ramadan Iftar at Four Seasons Dubai for our family, expecting a premium experience in line with the brand and price point. Unfortunately, it was deeply disappointing. Despite having a confirmed reservation, we were not given our reserved table upon arrival. Only after repeatedly insisting and following up were we finally seated at the table we had originally booked. This set the tone for the rest of the evening. The service throughout the night was poor and uncoordinated. Staff appeared disengaged and inattentive, and there was no sense of urgency or ownership. For what is positioned as one of the most expensive Ramadan Iftars in Dubai, the level of service was far below expectations. The food was equally underwhelming. Dishes lacked flavor, presentation was average at best, and overall quality did not reflect the premium pricing. For a property that markets itself on excellence, the culinary standard was simply not there. What was most disappointing was the response from both staff and management. Concerns were raised during the evening, yet nothing meaningful was done to address the situation. There was no proactive recovery, no apology that felt sincere, and no effort to turn the experience around. For a brand like Four Seasons, especially during Ramadan, you expect hospitality, attentiveness, and excellence. Sadly, this experience fell short on every level. We will not be returning.

REELY R

I have lived in the UAE for four years. This spa experience stands apart from anything before. The treatment at the spa in Four Seasons Resort Dubai at Jumeirah Beach reached a rare level of quality. From arrival to finish, every detail felt intentional and precise. Netto delivered one of the most effective wellness and recovery sessions I have experienced. His knowledge runs deep. His technique shows confidence and control. He understands the body, fatigue, and recovery in a way few therapists do. This felt tailored, not routine. The impact stayed with me long after the session ended. Physical release. Mental clarity. Real recovery. I will return without hesitation. If you value serious wellness and recovery, ask for Netto.

Mark Gruden

The phrase “just like home” describes our experience in every detail. We spent 14 unforgettable days, and the staff did everything they could to make us feel perfectly at ease. The breakfasts are memorable, the dinners on the beach at the starred restaurant unforgettable. The beach, one of the few private ones in Dubai, is fantastic. The staff is priceless, refined, precious, classy. A special thanks to Anastasia, Annamaria, and Leila, and to all the guys at Yoe Yoe. Will we come back? Of course yes, they made sure we were left with a wonderful memory. Thank you, Mark and Patrizia.

Vepa Amanmyradow

We had a very pleasant stay at the hotel. Dipu from housekeeping kept our room clean and comfortable every day, and Hansaka served us breakfast for two days with the same warm smile each morning. Their friendly service really made our stay more enjoyable. We are looking forward to coming back again.