H10 Playa Esmeralda - Adults Only

jane wover

Very nice quiet hotel. Our room had an amazing sea view which was so lovely. The majority of the staff was extremely helpful and very cheerful. I was not that impressed with the food. Breakfast was good with many varieties of breads, fruits and either European or cooked meats . Evening meal was disappointing to say the least. I never mind paying for drinks but I don't expect too be charged for water at evening meals (and it's not cheap) whilst the water dispenser which is free all day is then covered during evening meals times. Not sure going half board is totally beneficial here maybe more inclusive would have been better

Amir YT official

H10 Playa Esmeralda – Absolute Worst Hotel! This is, without a doubt, the worst hotel I’ve ever stayed at. Overpriced, unfriendly, and a complete scam! They make big promises about having the “best room” and “best all-inclusive experience,” but in reality, it’s just a basic room with a terrible experience. The so-called “all-inclusive” is a joke. They don’t explain anything—no information on what’s included, what we have access to, or what we can do. Every time I checked my reception pay book, new unexplained charges appeared, and no one could (or would) tell me why! It felt like they were constantly trying to rip me off. The employees? Rude and angry all the time—whether at the bar or the cleaning service. The worst part? A cleaner had the audacity to tell me “clean up a little yourself, then we will come do the rest.” And they said it in Spanish, despite me repeatedly asking to speak in English. The same person later spoke perfect English with “very good grammar” after pretending they couldn’t! Unbelievable. This place is a total disaster—horrible service, unprofessional staff, hidden charges, and zero hospitality. Avoid at all costs!

Jennie Stone

My husband and I had a fantastic week here over Christmas. The food was gorgeous- particularly our Christmas meal. The staff were extremely accommodating and went out of their way to be cheerful and kind. Special thanks to Joel and Wichy at the bar who were so incredibly hardworking and professional. The room was beautiful as was the location. The facilities such as the pool, bars and restaurant felt luxurious. We really appreciated the card that was left in our room on Christmas Day and felt that we had been really treated and well looked after. Thank you so much for having us and making our Christmas really special.

Louise Wesley

Totally fabulous Christmas break. We are a party of 6 ranging from 21yrs to grandparents and the hotel is perfect for everyone. The rooms/food/entertainment are all great. Wedji is just fantastic! Everyday we have had great fun with his fitness classes/ family games and the evening entertainment- his energy is infectious! But equally if you just like to lounge around the pool then there are plenty of sunbeds and a lovely pool. The food has been so delicious. 10/10 for the catering staff and team but for us especially Martina who has looked after our table every day throughout Christmas. We still have 2 days left - so off to enjoy the winter sunshine

Jennie Brewer

We spent a lovely two weeks over the Christmas and New Year period at the H10 Playa Esmeralda in glorious sunshine with the daily temperatures in the low 20's. All the staff were extremely friendly, polite and helpful, but a special mention must go to Wadji, a member of the animation staff. His enthusiasm, sense of humour and personality were exceptional and very infectious with different activities available every day. This was our first time at this Hotel and we were made to feel very welcome and the food was of excellent quality with plenty of choices. Our room had a lovely sea view and was kept immaculately clean by the hard working cleaning staff. The pool side areas were hosed down every morning and there were plenty of sun beds available. Although the main pool was freezing cold, the indoor pool was warmer, as was the sea. It was also very nice to be able to walk through the rear of the hotel grounds straight onto the beach. Be aware that there is a charge for sun beds and umbrellas on the beach as these are not part of the hotel complex. Also worthy of note is that the beach at the rear of the hotel is nudist friendly if you desire. Even though the surrounding area is very quiet, there is a small complex within 20 min. walk which has bars restaurants and shops. There are also a couple of well stocked shops on site for the essentials of a beach holiday. We did have a couple of issues with our wrist bands as this is a relatively new system the hotel is using, but this was dealt with very efficiently by the reception staff. There was easy listening entertainment in the lobby bar every night with a more lively entertainment down in the pool side bar depending on your taste. We have had such a great time here that we've already re-booked another stay later this year. This is a highly recommended adult only hotel for those that want a quiet child free holiday.