Overview
Experience the mesmerising delights of Dubai with a stay at the upscale 5-star Hilton Dubai Al Habtoor City. The hotel is an opulent choice, ideal for the business traveller or visiting family. Hilton Dubai Al Habtoor City is located on the Sheikh...
Experience the mesmerising delights of Dubai with a stay at the upscale 5-star Hilton Dubai Al Habtoor City. The hotel is an opulent choice, ideal for the business traveller or visiting family. Hilton Dubai Al Habtoor City is located on the Sheikh Zayed Road alongside the Dubai Water Canal and just 18 km from the airport. Its opulent design includes ambitious hospitality with a 30-metre-high theatre for light, sound and water shows amidst an entertainment complex that serves the whole of the Al Habtoor City development. Relax in lavish suites and rooms, enjoy executive and family suite privileges; there’s access to spa and fitness plus a fantastic outdoor pool area. From thrilling kids’ club activities to impeccable service, this is a resort with plenty of Dubai WOW factor.
Distance from the nearest beach
A daily shuttle service runs to the beach at the Habtoor Grand Resort, with complimentary access provided for Hilton Dubai Al Habtoor City guests.
Distance from resort centre
Hilton Dubai Al Habtoor City is located on the Sheikh Zayed Road, with easy access to a host of Dubai's world famous attractions. A complimentary shuttle bus also runs from the hotel to The Dubai Mall.
Distance from the airport
Dubai International Airport is approximately 18km away from the Hilton Dubai Al Habtoor City.
Pools
Restaurant
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
King/Twin Guest Room
- King-size bed or twin beds
- Complimentary Wi-Fi
- 48” HDTV
- Air conditioning
- Alarm radio
- Mini bar
- Safe
- Espresso machine
- Tea and coffee-making facilities
- Bathroom with bathtub and separate walk-in shower
- Bathroom amenities
- Hairdryer
- Bath slippers
- Bathrobe
- Black-out curtains
- Iron and ironing board
- 24-hour housekeeping
- Connecting rooms available
King Deluxe Room with Burj Khalifa View
- Views of the Burj Khalifa
- King-size bed
- Complimentary Wi-Fi
- 48” HDTV
- Air conditioning
- Alarm radio
- Mini bar
- Safe
- Espresso machine
- Tea and coffee-making facilities
- Bathroom with bathtub and separate walk-in shower
- Bathroom amenities
- Hairdryer
- Bath slippers
- Bathrobe
- Black-out curtains
- Iron and ironing board
- 24-hour housekeeping
- Connecting rooms available
King Junior Suite
- Executive benefits
- King-size bed
- Living area
- Complimentary Wi-Fi
- 48” HDTV
- Air conditioning
- Alarm radio
- Mini bar
- Safe
- Espresso machine
- Tea and coffee-making facilities
- Bathroom with bathtub and separate walk-in shower
- Bathroom amenities
- Hairdryer
- Bath slippers
- Bathrobe
- Black-out curtains
- Iron and ironing board
- 24-hour housekeeping
King Executive Suite
- Executive benefits
- Private bedroom with king-size bed
- En-suite bathroom with bathtub and separate walk-in shower
- Living room
- 48” HDTV
- Air conditioning
- Alarm radio
- Mini bar
- Safe
- Espresso machine
- Tea and coffee-making facilities
- Bathroom amenities
- Hairdryer
- Bath slippers
- Bathrobe
- Black-out curtains
- Iron and ironing board
- 24-hour housekeeping
King One Bedroom Family Suite
- Executive benefits
- Master bedroom with king-size bed and en-suite
- Children’s playroom
- Bathroom with bathtub and separate walk-in shower
- Living room
- 48” HDTV
- Air conditioning
- Alarm radio
- Mini bar
- Safe
- Espresso machine
- Tea and coffee-making facilities
- Bathroom amenities
- Hairdryer
- Bath slippers
- Bathrobe
- Black-out curtains
- Iron and ironing board
- 24-hour housekeeping
- Rollaway beds are available for the children
Executive Benefits
Hilton Dubai Al Habtoor City Executive benefits include the following:
- Access to the Executive Lounge
- Complimentary buffet breakfast in the Market restaurant
- Hor d'oeuvres, evening canapes and alcoholic drinks served between 6pm and 8pm each evening
- Tea, coffee and soft drinks served all day
Details may be subject to change. You will be provided with full details of the Hilton Dubai Al Habtoor City Executive benefits on arrival at the hotel.
Up to 35% discount, PLUS 2 x Complimentary Tickets to La Perle
Up to 35% discount, PLUS 2 x Complimentary Tickets to La Perle
Up to 35% discount PLUS 2 x Complimentary Tickets to La Perle
The La Perle tickets offer is applicable where Complimentary tickets to La Perle is stated in the room name.
All offers are applied to the applicable prices, room and boards shown **Blackout Dates Apply
4.5
Google reviews (9670)
Prajakta Khadye
It’s a wonderful place to stay! The location is ideal, offering easy access to many popular tourist attractions, either by cab or metro. The breakfast spread is impressive, with a wide variety of options to suit every taste. The rooms are generally clean and well-maintained, providing a comfortable stay. While the ambiance could be improved, it still offers a pleasant atmosphere. The staff, although always busy, are efficient and helpful. One of the highlights of the hotel is its beautiful pool area, which is perfect for relaxation. Overall, it's a great place to stay, offering good value for the experience.
Anizia Mall
Avoid Hilton Al Habtoor City – Misleading Pictures & Poor Service
I had booked a luxury room from March 4th to March 12th, but my experience was anything but luxurious.
From the moment I arrived, I could sense the lack of professionalism. The reception staff seemed disinterested in assisting me, and I was informed that the payment from MakeMyTrip had not yet been received. As a result, they demanded a deposit of AED 4,000 until the funds arrived. I had no choice but to pay. When I contacted MakeMyTrip, I was told that the payment had already been transferred a week ago—so this unnecessary deposit was their mistake.
This was just the beginning of a terrible stay.
Upon receiving my room key, I entered my room only to be hit by a foul smell. I immediately tried calling reception, but both phones in the room were not working. The only functional phone was in the bathroom, which I used to report the issue. However, I was told that no other rooms were available, so I had to stay put.
Meanwhile, my husband, my 4-year-old child, and I waited 35 minutes for our luggage to be delivered to the room.
The condition of the room was shocking:
• Pillows were stained
• TV unit was broken (one leg missing)
• Sofa was filthy with stains
• Mini-bar was completely empty
• Bathroom was not cleaned properly – the hand shower had algae, which was utterly disgusting
• Overall hygiene was questionable
Unfortunately, we had no choice but to stay.
The complimentary breakfast had a good spread, but the wait time for a table was over 25 minutes every day—which was extremely frustrating.
One night, my 4-year-old wanted milk, so I called reception (again from the bathroom phone). The milk took an hour to arrive, by which time my child had already fallen asleep without it. On top of that, I was charged AED 30 for just half a cup of milk.
The hotel staff’s attitude was appalling, and I hated the way we were treated.
After four nights, I decided I couldn’t take it anymore. On March 9th, I packed my bags and moved to Grand Hyatt Dubai—and that was the best decision of my life! The difference in service and hospitality was incredible—3 nights at the Hyatt - what a relief!
Hilton Al Habtoor City seriously needs to learn the basics of customer service and hygiene. Their “luxurious” room pictures on their website are misleading, and to top it their service is unacceptable.
My advice: Don’t waste your hard-earned money here! If you’re traveling with kids, avoid this place at all costs.
My stay at Hilton Al Habtoor City was PATHETIC. Look elsewhere!
Kams T
Had a fun staycation with my friends at Al Habtoor. Check in time took quite which is understandable since the hotel is very busy. But front desk team did an amazing job in having a seamless process. Shout out to Mia for being very accommodating, service is top notch. Breakfast was awesome as well. Thank you!
josephine duvwiama
The hotel was too busy, and too many people appeared to be more like a marketplace. We had a nice view but the room looked a bit tired. There are no smart TV's as a result, you can't watch YouTube and other international media channels.
Firoz Ali
A wonderful experience to indulge in the month of Ramadan.
I had been there for an Iftar event and on the occasion the menu is so appealing and tasty.
Also have visited earlier there and had stayed for 2 days.
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