Labranda Blue Bay Resort

Toon van den Heuvel

Terrible Experience - Avoid at All Costs We recently stayed at Labranda Beach Hotel, and it was an absolute nightmare. First, we arrived only to discover that the hotel had filed for bankruptcy, something we should have been informed of before our arrival. This level of unprofessionalism is unacceptable, as we were left scrambling for alternatives with no assistance from the hotel. Eventually they let us pay again for 2 nights and we had to take it since it was too late to find something else. The rest of the experience only went downhill. The food was subpar—bland, poorly prepared, and clearly made with cheap ingredients. The beer they served was undrinkable, and yet, we had to wait in long lines to get this miserable excuse for a drink. Maintenance was nonexistent; the entire place looked rundown, and even the basic amenities felt like they hadn't been properly taken care of in ages. Our room was tiny and uncomfortable, with minimal attention to cleanliness or upkeep. The service was consistently terrible—staff seemed indifferent and unhelpful, doing the bare minimum without a hint of courtesy. Overall, I can’t stress enough how disappointing and frustrating our experience was. This hotel failed us on every level, and I would highly advise anyone considering staying here to look elsewhere. Save yourself the money and stress—there are far better options.

Hayley Evans

We stayed in a family room with 2 adults and 2 children. The room is very small, barely enough space to put suitcases away. The room also constantly smells like urine so we had to buy an air freshener, but this doesn't cover the smell. The fridge is old and rusty and smells bad inside. One of the bedside lights is hanging off, but the maintenance team was sent to fix it after I complained. The shower has black mould in it. When I complained, they just said "This is just how it is in Greece". The hotel itself feels generally old, rough around the edges and grubby. The elevator was out of service for a couple of days. The beds were hard and uncomfortable. Didn't get a single good night's sleep. I complained about all of the above and asked for an upgrade. They said they would call me but I never heard anything from them. The food is adequate. Lots of choice on the buffet, but the quality is lacking. The Muses restaurant offers a poor example of Greek food. You're much better off finding a local Greek tavern. The pools are well kept and clean. The view from the 4th floor is beautiful, you can see Turkey. There's immediate access to the beach from the hotel grounds. It's a smooth pebble beach with some sand. The staff are friendly enough, but some of them look very unhappy to be there, especially the bar staff. The kids entertainers are nice and friendly, but the entertainment is basic. The drinks are fairly poor. Sometimes the punch will be made with orange juice, sometimes it's orange squash. The pool bar looks particularly dirty with rusty fridges and mouldy, wet areas. The waterpark is good for kids. It looked safe and clean and my 9 year old enjoyed it. Overall the hotel is disappointing and absolutely not what I would class as 4* compared to other hotels I have stayed in.

Ryan Tamayo

The ambiance here is always inviting and comfortable. The rooms were immaculate and very comfortable. And the staff at this hotel were incredibly welcoming and helpful throughout our stay. Especially to Mr. Rommel Rillera I commend him for his very good service he is so dedicated. And also the food was good and great value for money. I will definitely recommend this place to the people.

Claire Odonnell

Hotel is clean a lot if food options especially if you are a fussy eater like me.The entertainment make the hotel more enjoyable where you can easily just stay in the resort all day and night. They were great with everyone. Plus right on beach so you don't have trek worth all your stuff.

amelia lyn hontucan

We had nothing but the best experience at this resort. The staff were friendly, the food was amazing, and the place was clean and organized. They let us check in early and upgraded us to a nicer room. Also i want to commend MR. ROMMEL RILLERA for his very good service. I will definitely return to this place in the future.